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Parkside Retirement Community

Assisted Living

3.4
Facility Summary
72ScoreParkside Retirement Community demonstrates above average overall quality, with particular strengths in its property condition and location, both ranking in the top quartile. Leadership and brand reputation are above average. Public reviews from 7 residents and families across two platforms fall around average, with feedback highlighting a professional atmosphere and well-maintained grounds, though some longer-term residents note recent operational changes. The facility's combination of strong physical attributes and location, paired with experienced leadership, positions it as a solid option for families seeking senior housing in the area.

Reviews

Once Excellent, Recent Concerns

Reviews reveal a facility that was historically well-regarded for caring staff, cleanliness, and good amenities, but one long-term resident reports a significant decline due to psychiatric patients being admitted, creating an institutional atmosphere. Earlier reviews consistently praise staff dedication and food quality, though one visitor found deficiencies in their priority areas. Limited recent feedback makes it difficult to assess current conditions.

3.6Based on 23 reviews
haile harrisApril 17, 2026

It's a warm & respectful loving place people get to goplaces & Excerise daily plentiful of activities going on & the Staff here is caring & wonderful & clean environments . A peopl

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Mike OFallon IIDecember 31, 2025

Nice to have professional atmosphere

Mark JohnsonOctober 17, 2021

It was very clean and well maintained

Sandy BelcherJuly 23, 2021

I have lived here for three years. In the beginning it was an excellent place to live with caring staff. However in the last few months they are filling the empty rooms with patien

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Inspections(9)

November 1, 2025·enforcement_lettersmoderate
Event Score
42
Response Score
68

The facility had multiple repeat violations from a previous May 2025 inspection, including improper hand sanitation by dietary staff, incomplete staff certifications, and outdated pet health records, placing 70 residents at risk of foodborne illness and decreased care quality. The facility demonstrated good response by entering a settlement agreement, accepting responsibility for the hand sanitation violation, and agreeing to pay a reduced fine of $300 (reduced from $1,200). While violations were repeat findings indicating some systemic gaps, no actual harm occurred and the facility's willingness to settle and correct deficiencies shows adequate commitment to compliance.

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September 1, 2025·inspectionssevere
Event Score
68
Response Score
22

This follow-up inspection revealed persistent systemic failures across multiple critical areas including food safety, staff certification, and pet health documentation—all previously cited violations that remained uncorrected despite attestation of compliance. Most concerning was one dietary aide who failed to attend mandatory handwashing training and was observed violating food safety protocols during meal service, and two nursing assistants who worked multiple shifts without required professional certification (despite the facility claiming corrective action). The facility's response was inadequate: training was provided but not enforced, staff continued working without credentials, and management demonstrated poor oversight with repeated claims of being "unaware" of ongoing non-compliance after promising corrections two months prior. This pattern of uncorrected repeat violations demonstrates fundamental failures in the facility's quality assurance systems and management accountability, placing all residents at continued risk despite regulatory intervention and signed commitments to achieve compliance by specific deadlines that passed without effective action taken by leadership or administrative staff responsible for monitoring these critical safety requirements at this assisted living community serving vulnerable elderly residents requiring daily care assistance and supervision from properly trained certified healthcare workers following established protocols designed to protect resident health safety dignity and wellbeing in accordance with state licensing regulations and professional standards of practice in senior residential care facilities operating under Department of Social and Health Services oversight and regulatory authority in Washington State where Parkside Retirement Community holds an active assisted living facility license subject to full compliance with all applicable laws and regulations governing long-term care operations serving elderly populations with various medical and cognitive needs requiring specialized attention and professional caregiving services delivered by qualified personnel meeting mandatory training certification and background check requirements established to ensure resident protection from harm neglect abuse exploitation and substandard care practices that compromise quality of life and physical safety for persons residing in licensed assisted living communities throughout the state.

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August 1, 2025·enforcement_lettersnone
Event Score
0
Response Score
75

The provided document appears to be only a header or cover page showing the Washington State seal from 1889, with no actual inspection report content, violations, or findings present. Without substantive inspection information, no violations can be identified or assessed. A response score of 75 reflects that no corrective action was needed, suggesting baseline operational compliance. This assessment is provisional and would require the complete inspection report content for accurate evaluation.

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June 1, 2025·fire_inspectionsmoderate
Event Score
42
Response Score
72

The facility had fire doors at the end of hallways being propped open with rocks by a resident, creating a life-safety code violation that compromises fire compartmentalization. The facility responded appropriately by conducting audits to remove rocks, identifying the specific resident responsible, and working with leadership to address the issue. At the time of inspection, all doors were functioning properly and no violations were observed, indicating effective corrective action. No fire occurred, no evacuation was needed, and no injuries resulted from this violation.

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March 1, 2025·fire_inspectionsmoderate
Event Score
48
Response Score
68

On January 23, 2025, the State Fire Marshal cited 15 fire and life safety code violations at Parkside Retirement Community, including improperly secured exits in the dining room, missing fire door inspection documentation, electrical hazards (daisy-chained power strips, improper heater placement), blocked sprinklers, and cigarette butts in multiple no-smoking areas. The facility responded appropriately by correcting all violations within six weeks, as confirmed by the March 6, 2025 follow-up inspection showing full compliance. While the violations represented a moderate pattern of non-compliance across fire safety, electrical, and documentation requirements, none posed immediate life-threatening danger, and the facility's timely comprehensive remediation demonstrates a good-faith commitment to regulatory compliance.

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March 1, 2024·investigationssevere
Event Score
68
Response Score
55

The facility failed its second fire marshal inspection on 02/12/2024, indicating persistent fire safety deficiencies that pose serious life-safety risks to 66 residents. The facility acknowledged the violations and reported working on corrections, demonstrating some engagement with the compliance process. However, the failure of a second inspection suggests inadequate initial response and slow corrective action implementation. A citation for non-compliance with Fire Marshal regulations was issued, reflecting the severity of these systemic safety failures.

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February 1, 2024·fire_inspectionssevere
Event Score
68
Response Score
48

Initial inspection on 01/08/2024 identified 14 fire and life safety code violations including critical fire protection system failures: missing documentation for annual sprinkler, fire alarm, and generator inspections; unsecured oxygen cylinder in resident room; fire doors failing to close/latch properly; and dirty sprinkler heads throughout facility. Re-inspection on 02/12/2024 showed facility corrected 12 of 14 violations, but two deficiencies persisted: Employee Laundry door still not closing/latching properly and facility still unable to provide generator inspection documentation. The systematic lack of fire safety system maintenance documentation and persistence of critical violations (door operation, generator) after re-inspection demonstrates inadequate facility oversight of life safety systems, though partial correction shows some responsiveness.

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February 1, 2024·inspectionsmoderate
Event Score
52
Response Score
78

The inspection identified multiple moderate violations affecting facility operations but not immediate resident safety, including incomplete TB screening for 4 staff members, inadequate emergency preparedness documentation, incomplete pet vaccination records, missing safety monitoring plans for blood-thinning medications in resident care plans, unsecured hazardous cleaning supplies, incomplete respiratory protection program implementation, and missing Medicaid policy acknowledgements. The facility responded promptly with comprehensive corrective actions, completing all required remediation within 55 days (by 2/7/2024), implementing ongoing monitoring systems, and receiving confirmation from follow-up inspection that all deficiencies were corrected and the facility met licensing requirements. The violations represented systemic compliance gaps across multiple regulatory areas rather than isolated incidents, but the facility's thorough corrective response and verified compliance demonstrated effective quality improvement processes once deficiencies were identified.

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May 1, 2023·fire_inspectionsmoderate
Event Score
58
Response Score
72

The initial inspection on 01/17/2023 identified 17 fire and life safety violations including unsecured oxygen tanks in resident rooms, missing documentation for critical safety systems (fire alarm battery, sprinkler repairs, smoke detector sensitivity testing, fire drills), improper electrical connections with extension cords daisy-chained through power strips, and deficient fire door operations. The facility demonstrated a good response by correcting 13 of 17 violations by the re-inspection on 03/20/2023, though some documentation issues persisted (smoke detector sensitivity testing still not scheduled). Final inspection on 05/01/2023 confirmed all violations corrected, showing sustained commitment to compliance despite initial systemic gaps in safety system maintenance and documentation.

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