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Terry Home Auburn

Independent Living

4.0
Facility Summary
72ScoreTerry Home Auburn demonstrates above average performance overall, with particular strengths in location, leadership, and resident reviews. The facility has received top quartile ratings from families, with one reviewer highlighting compassionate care provided by staff and expressing appreciation for the attention given to their grandmother. Regulatory inspections show around average compliance, with three scored reports across fire safety and general inspections indicating typical performance for the area. The facility's property conditions and brand reputation both rank above average. While the review sample is limited to a single account, the detailed positive feedback regarding staff dedication and family communication suggests a consistent approach to personalized senior care.

Reviews

Loving Care, Limited Data

Reviewers express deep gratitude for the caregiving provided by staff member Octavia, highlighting her loving and considerate approach to residents and their families. The facility is consistently described as clean and welcoming during family visits. However, with only a single review available, this assessment is based on extremely limited data and may not reflect the full range of resident experiences.

5.0Based on 1 review
Sharlene GuevarraSeptember 20, 2024

My grandma lived in this beautiful home for about a year. Her caregiver Octavia has been so loving and considerate of our family. I appreciate all that she and her family has done

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Inspections(3)

January 1, 2026·fire_inspectionsmoderate
Event Score
58
Response Score
68

The August 2025 inspection identified nine fire and life safety violations at Terry Home Auburn, including blocked electrical panels, propped and non-latching fire doors, incomplete sprinkler system documentation and insufficient spare heads, missing smoke detector sensitivity testing, obstructed exits, and incomplete fire drill records. While these violations represent a pattern of non-compliance with life safety systems and documentation requirements, none posed immediate jeopardy to residents. The facility responded appropriately by correcting all violations, as confirmed by the January 2026 follow-up inspection showing full compliance and approved status.

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March 1, 2025·inspectionsmoderate
Event Score
48
Response Score
72

The facility had multiple procedural violations including failure to document medication administration for 2 residents, one staff member working with expired certification and incomplete continuing education, a pet walking on a dining table that was not sanitized before meal service, and improper infection control during laundry handling. The facility conducted timely investigations, implemented corrective actions including staff retraining and monitoring systems, and all deficiencies were verified as corrected during the follow-up inspection on 03/31/2025, demonstrating a commitment to compliance and resident safety.

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July 1, 2023·fire_inspectionsmoderate
Event Score
58
Response Score
72

The facility had multiple fire safety code violations including missing documentation for required testing and maintenance of life safety systems (sprinklers, emergency lighting, fire drills), improper use of extension cords, and equipment failures. While no immediate resident harm occurred, the pattern of non-compliance across fire detection, suppression, and egress systems presented elevated safety risks. The facility responded appropriately by correcting all violations within 45 days, as confirmed by the follow-up inspection on 07/31/2023 showing full compliance and approval status restored.

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