Life Skills Center

The inspection identified three moderate compliance violations: failure to complete required Character, Suitability, and Competence Reviews for two staff members with non-disqualifying background checks, missing documentation of 75-hour training completion for one direct support professional, and absence of a formal refusal plan for a client repeatedly declining physical therapy services over 10 months. The administrator acknowledged entering the role on an emergency basis without formal training and was previously unaware of these regulatory requirements. The facility responded appropriately by documenting the missing CSCRs, committing to complete required administrator training, and drafting the missing refusal plan with plans to obtain legal representative signature, demonstrating good faith corrective action once violations were identified.