Aegis of Bellevue
Assisted Living / Memory Care / Respite Care
Strengths
- +Located in a highly-rated area with strong local amenities and accessibility
- +Consistently praised by reviewers for compassionate, patient, and welcoming staff who demonstrate grace and honesty in caregiving
- +Operated by a local company with deep roots in the Bellevue community
Concerns
- −2 of 6 inspections were rated severe, including one with a response score of 25 indicating failure to correct a respiratory protection program violation that placed 78 residents at risk
- −Fire inspections found recurring documentation and system testing gaps, though response scores of 72 indicate most issues were corrected in reasonable timeframes
- −Some reviewers noted inconsistent weekend staffing affecting dietary needs and care services
Reviews
Caring Staff, Confusing Bills
Aegis shows strong staff quality with repeated praise for warm, compassionate caregivers who treat residents with genuine care. Families report loved ones thriving socially and mentally, with particular appreciation for individualized attention and successful aging-in-place capability. However, billing practices create confusion with undocumented charges that feel like bait-and-switch, weekend care quality drops noticeably compared to weekdays, and personal care attention (grooming) sometimes lapses despite payment for assistance.
Aegis liveing of Kent the best places for residents, the food the activities, the game and also the care team shows great teamwork.
The care services gets a 5 daily but weekends-3. The meals and dining gets a 4 but 3 pm weekends as dietary needs not always met. The staff is friendly and kind. They really need t
A few words I would use to describe the care given at Aegis: grace, compassion, patience, welcoming, and honest. My family member has been a resident of this Aegis now for about 1
Mom has been thriving at Bellevue Aegis for nearly four years now. She has always been a very social person and needs human interaction to maintain her emotional balance of hope a
Inspections(6)
This residential care facility had repeated systemic fire safety violations across multiple inspections, including critical life-safety systems: missing sprinkler system testing documentation, incomplete fire alarm maintenance, non-functional fire doors, improper emergency evacuation drill records, and electrical hazards. The facility demonstrated a good response by correcting all 21 violations identified in the February 2025 inspection by the March follow-up, and achieving full compliance by June 2025, showing commitment to resolving the pattern of fire code non-compliance through systematic corrective action.
View original report →The facility failed to ensure a staff member with a positive TB skin test obtained a chest x-ray within the required 7-day timeframe, completing it instead after 11 days. This represents a procedural violation of tuberculosis screening requirements with minimal immediate resident impact since the x-ray ultimately showed negative results. The facility's response was moderate - they did ensure the chest x-ray was completed and corrective action was taken, though the delay indicates room for improvement in their health screening protocols. A citation was appropriately issued for this failed practice.
View original report →The September 2024 inspection identified multiple moderate compliance violations including failure to maintain respiratory protection program requirements (no fit-testing/medical clearances for staff), incomplete emergency manual, expired staff credentials, missing national fingerprint background checks for two caregivers, and failure to post previous inspection reports. The facility acknowledged all deficiencies and submitted corrective action plans with completion dates, and a November 2024 follow-up inspection confirmed all violations were corrected and the facility returned to full compliance with licensing requirements.
View original report →The facility failed to conduct a required DSHS background inquiry within one day of hire for one staff member, representing a procedural violation of WAC 388-78A-2468-1. The facility took appropriate corrective action following the initial inspection on 06/28/2023. A follow-up inspection on 08/11/2023 confirmed all deficiencies were corrected and the facility met all licensing requirements, demonstrating effective remediation of the background check process.
View original report →The facility failed to implement their Respiratory Protection Program for eleven staff with direct resident contact, placing 78 residents at risk of contracting and spreading potentially life-threatening diseases. This violation was particularly serious as it was an uncorrected repeat deficiency previously cited in March 2023, demonstrating a pattern of non-compliance. The facility's response was inadequate, evidenced by the failure to correct the issue over a three-month period despite prior citation, resulting in a $300 civil fine and formal enforcement action. No evidence of meaningful corrective action was documented between the initial March citation and the June follow-up visit.
View original report →The February 2023 inspection identified 17 fire and life safety code violations at this residential care facility, including missing documentation for critical safety systems (sprinkler inspections, hood cleaning, fire door inspections), physical deficiencies (penetrations in fire-rated construction, doors failing to latch properly, yellow-tagged kitchen suppression system), and missing carbon monoxide detectors near gas fireplaces. The facility responded appropriately by correcting all violations, as confirmed by the April 2023 follow-up inspection showing full compliance. While the violations represented systemic documentation gaps and multiple fire-safety maintenance issues that could compromise resident safety in an emergency, none posed immediate life-threatening danger and the facility demonstrated good follow-through with comprehensive remediation within two months.
View original report →