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Helping Hands for the Disabled

Supported Living

3.9
Facility Summary
79ScoreHelping Hands for the Disabled ranks in the top quartile overall, with particular strengths in reviews, property quality, location, and leadership. Two scored inspections show above-average regulatory performance, with moderate event severity and solid response quality. Public reviews on Google are highly positive, with all three reviewers praising a specific caregiver's professionalism, dependability, and compassionate approach to clients with dementia, Alzheimer's, and stroke recovery. Families noted initial apprehension that gave way to trust and satisfaction over extended care periods. The facility demonstrates strong performance across multiple evaluation dimensions, particularly in caregiver reputation and operational quality.

Reviews

Exceptional In-Home Compassionate Care

Based on three reviews, all from family members, Caring Hands receives consistently excellent ratings for in-home care, specifically highlighting caregiver Hilina. Reviewers praise her compassionate treatment of dementia, stroke, and hospice patients, noting exceptional reliability, cleanliness, and ability to help seniors remain in their homes. All reviews emphasize her skillful handling of initial family apprehension, transforming into trusted, family-like relationships over multi-year care periods.

5.0Based on 3 reviews
Ginny HardmanJuly 19, 2022

Hilina was a wonderful caregiver for my mother. She was very responsible, efficient, dependable, and always greeted my mom with a smile. My mother had dementia/Alzheimers and she t

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Janet O'NeilDecember 6, 2021

Hilina took care of both my mother-in-law and father-in-law at different times for over a two year period. They were both apprehensive at first to have someone they did not know i

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Danielle GriffithNovember 13, 2021

My Dad had a stroke and wasn’t able to speak. He needed 24 hr care. Hilina was one of our caregivers. She took care of him for 4 years. I was nervous having someone we didn’t know

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Inspections(2)

April 1, 2025·inspectionsmoderate
Event Score
48
Response Score
58

The inspection identified multiple moderate violations affecting medication management and medical device documentation across three residents. Key findings included failure to track prescribed fluid intake, a life-saving EpiPen missing for two weeks due to expiration, incomplete blood pressure documentation, and an 8-month delay in completing ordered colon cancer screening. The facility demonstrated partial response by quickly replacing the EpiPen once notified and acknowledging documentation gaps, but systemic issues persisted including staff unaware of their own tracking requirements and missing medical device authorizations despite having standard forms available.

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April 1, 2024·inspectionsnone
Event Score
5
Response Score
75

This follow-up inspection found no deficiencies, confirming that the facility successfully corrected all previously cited violations across multiple regulatory areas including resident rights, care standards, and program requirements. The facility demonstrated adequate corrective action by addressing all deficiencies identified in prior inspections from 2022 and 2024. No current violations or safety concerns were noted during this verification visit.

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