Reviews for Vineyard Park of Covington
Exceptional Staff, Outstanding Care
Vineyard Park receives overwhelmingly positive reviews praising exceptional nursing staff, particularly director of nursing Letisha, and caring caregivers who families describe as 'angels.' Residents reportedly thrive in the bright, cheerful facility with scratch-made food and excellent memory care support. However, one critical review alleges inconsistent care response times and claims quality declined after a previous director's departure, criticizing the same nursing director others praise highly.
Could I find things to complain about? Of course, but bottom line VP is in the top 1% for facility, access to activities, and most of all, caring and competent staff. As far as I can tell, that’s thanks to Letisha, the director of nursing. She’s one in a million — competent, professional and knowledgeable; but also caring and personable. And she somehow has time for everyone and their families. VP would be a whole different place without her.
I moved my parents into a nice one bedroom apartment three years ago. They thrived for as long as their bodies would allow in great part due to the excellent nursing and care staff. My parents loved the staff and enjoyed their time at Vineyard Park! I feel so blessed to have had the experience I have had with the nurses and caregivers— they are truly Angels here on Earth!! So professional, skilled and personable. I would highly recommend Vineyard Park Assisted Living!!! I will be foreve
Vineyard Park is truly a gem in the heart of Covington! This independent, assisted living, and memory care community exudes warmth, vibrancy, and a genuine sense of care. The staff here are phenomenal—attentive, professional, and clearly enjoy what they do, creating a fun and uplifting environment. The community itself is bright and cheerful, filled with active, thriving residents who bring such positive energy to the space. It's heartwarming to see the amazing families who are part of this comm
My aunt was a resident at Vineyard park in Covington and the Cottages in Covington. She was given exceptional care throughout her entire transition from assisted care to memory care. Our family is so thankful to the knowledgeable nursing staff who was always available and helped guide us through the painful process of dementia. We miss Auntie but are comforted in knowing she was treated with dignity and respect her final days before moving.
I am so upset the way they treat our parents . When they need help, sometimes they came and other times they waited until the next day. If you love your loved one, find another place for them. I wouldn't give this place a one star, but you have to leave at least one. They have this nurse who thinks that she knows it all but she knows nothing. She’s so rude and very unprofessional and disrespectful the way she responds to people(Letisha). Everything changed after Emmi the executive director left.