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Reviews for Expressions at Enumclaw

Caring Staff, Transition Growing Pains

White River Memory Care earns overwhelmingly positive feedback for its exceptionally caring, attentive staff who create a warm, family-like atmosphere. Families praise the bright, clean facility with spacious rooms, abundant activities, and 24/7 nursing support. However, a few critical reviews from 2023-2024 cite serious concerns about morning staffing shortages, medication delays, poor food quality, communication breakdowns, and missing laundry during what appears to have been a leadership transition period.

4.2Based on 17 reviews
Mindy KaiserOctober 6, 2025

I can’t say enough good things!! The staff here is AMAZING! All interactions have been so kind and loving. I feel so safe knowing my loved one is surrounded by people who have gone above and beyond to create a culture of importance, and belonging for their residents!

Kristi OrcuttAugust 27, 2025

A year ago, I had to make the toughest decision of my life, a decision that would affect not only me, but my husbands life as well. Diagnosed with Parkinson’s and Alzheimer’s, the task of being a caregiver became too overwhelming and I needed to reach out for help. The guilt and uncertainty was crushing, but I searched out all the local facilities, and I knew as soon as I saw the bright open spaces, the large spacious residence rooms, and met with the caring staff at White River Memory Care, th

Bobby CampbellAugust 25, 2025

My company just finished up a remodel project at White River Memory Care and the experience working with the staff there was so enjoyable I wanted to write them a review. Every interaction with the staff was great, they are very pleasant to work with, they are all very happy. You can tell that they care about the work they do and that they enjoy working there, which says a lot about the facility as a whole. We were on site for 1.5 months and we got to see the side of the staff that the public do

Lailauni PhillipsJuly 25, 2025

I recently visited White River Memory Care and I was shocked by how open and welcoming a memory care can be. I went in the middle of the day on a weekday and seeing all of the residents and staff alike enjoying treats in the sun with some good music brought a smile to my face. They seem to have a full calendar with many activities to enjoy. The staff were all very welcoming and attentive to the residents and their families. You can tell that not only is this a wonderful place to live but also a

Elizabeth MeyerJuly 9, 2025

White river memory care is an excellent home for our friend with Alzheimers. The staff is very friendly and helpful. They are always welcoming. Many activities engage the residents. On nice days, they open the door to the fenced backyard. Residents can walk along a little path or sit and watch the birds and flowers.

ShannonMarch 26, 2025

We toured White River Memory Care, and their manager greeted us. She was very nice, explained their process and billing package, went through my dad's health condition, and put him in the categories they needed to determine the level of care. We walked through the facility. It was nice and well-lit. All the employees appeared to know each of the clients at a personal level. They were eating at the time, and the food looked fine. They have a fenced outdoor area and a garden to walk around.

Jennifer HOctober 1, 2024

The food 7 days a week is horrible. I go to visit a family member in the morning. Can't find 1 staff member. They are getting residents out of bed and they are soaked from head to toe in urine and feces. The person in charge of handing out meds is late and had to be woken up from home to come out and pass medications to residents. The new nurse, [name removed], can not be reached by phone. Please don't put anyone you care about here.

AnonymousJune 25, 2024

The friendliness of the staff gets a 5+. Mom was at Expressions for about a year, overall the experience was very good but I cannot say enough about the staff that cared for her. They want above and beyond all expectations', I miss them all and would absolutely recommend them to other families who may need a place for their loved ones.

SLMay 20, 2024

It was a good experience. I wish there had been more activities for my dad, but he also wasn't able to do a whole lot so it was okay. The staff that worked closely with the residents were fantastic!

ElsieFebruary 20, 2024

It has a very pleasant atmosphere and it is a very welcoming community. We met some of the residents and some of the employees, and everyone was friendly and cheerful. We were interested in the memory care. It's going to be full service. It's everything that a person would need in that situation. There was a nice outdoor area that the residents could use. There are barbershop and beauty shop facilities. They told us that they provide rides to medical outings for residents, to shopping,

AnonymousJuly 31, 2023

If we could give the 1 ratings a 0 we would. Why 0? Because 1 is too kind. They took [amount removed]. of dad's money who was only there 18 days. He contracted covid while there and then they put him in the psych ward. He died 6 weeks later. Not a good experience at all. It really came down to their total lack of communication. I hope they changed director and the head nurse. Otherwise, the rest of the staff were kind and it was very clean.

Anonymous April 21, 2022

We have only seen some coloring pages for the residents to participate in for activities. The aides are good and friendly. The new administrative director isn't willing to listen fully to the family's concerns. They are in a transition phase. I would make sure you do and in-depth tour, and make sure they are showing you what they are telling you on the tour. The room, housekeeping, meals, laundry, and utilities are included in the monthly fee. Some of my loved one's clothing has gone missi

anonymousDecember 2, 2021

The memory care is great for individuals without behavioral issues, if there are any type of aggression issues with the residents, they do not deal with that well. I would definitely recommend for memory care individuals who do not have those aggression problems.

AnonymousMarch 26, 2018

Very clean and smelled great. Food looked good and staff seemed to be very caring and kind.

AnonymousJuly 23, 2015

I toured here when looking. I really liked Expressions at Enumclaw. They were even going to be less expensive. However, they had a lot of women here, and I wanted dad to have some guys to socialize with.

LauraJuly 14, 2014

We liked them when we toured. They were very comparable to the place we chose. The main reason we chose the other dedicated memory care community was that it was closer to where we lived. This was definitely in the running though. A very nice place.

A Place For Mom CustomerDecember 26, 2012

Wonderful place. Very clean. built for memory cases - ie. black toilet seats. would be wonderful for anyone. Logically, for the cost, Dad would share a room or a bathroom with another person.

Independent

Built on public records. No paid placements, no referral fees.

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