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Reviews for A & D Home Services

Inconsistent Care, Poor Management

Reviews reveal stark inconsistencies in service quality and professionalism. While a few clients praise specific caregivers like Veronica, Mulu, and Kimberly for reliable, compassionate care, multiple families report serious operational failures including poor communication, late or unannounced arrivals, inadequate staffing, and unprofessional conduct. Communication breakdowns and lack of managerial oversight emerge as persistent problems affecting families during vulnerable times.

2.6Based on 5 reviews
Kendra BrownFebruary 10, 2026

Unprofessional and Dissatisfactory ! Employee’s want to get pay to do nothin. These Employee’s are the most lazy people I have seen. Most Can’t speak English not good with directions finding where your place of residence is at and show up late. Supervisors are not qualified either. Supervisors let Employee’s do anything they want to do. But who helps the helper in need.Fly by night outfit Blue Wig wearing don’t look presentable to even work at a job talk to you like there not even at a job. Jus

tai chambersOctober 18, 2025

I have the best caregivers ever thank you A&B. Shout out to Mulu and Kimberly. Thank you for the best care ever. I appreciate you

Terri HendricksAugust 23, 2024

My husband David Hendricks Caregiver , Veronica Ndungu is the best caregiver we have had. My husband lost his leg 2 years ago. She has been his cheerleader and support system for over a year She takes him to Physical Therapy and his Doctors appointments. She takes care of his personal hygiene. She cooks his meals. She encourages him to do his exercises when he doesn’t want to. She is very reliable and timely and professional. Also very respectful. Not only has she been supportive of David, but

Joe SmithJuly 12, 2023

Absolutely the WORST! Unable to staff and they are not even trying! The care providers they end up sending require significant training. I would not recommend.

D RMF 2March 25, 2021

Fly-by-night outfit. Sent caregiver without calling. When questioned about it, they claimed my voicemail box was full. Run, don't walk, from this place. The staff could care less and don't communicate with you.

Independent

Built on public records. No paid placements, no referral fees.

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