Community Integrated Services INC
Supported Living
Reviews
Serious Safety and Service Concerns
This facility appears to have significant safety and operational issues based on limited staff reviews. One staff member reported multiple violent incidents including assaults with weapons, resulting in lasting trauma. A family member described extremely poor service coordination, with repeated cancellations and unfulfilled promises for mental health services that worsened their daughter's condition. These reviews raise serious concerns about both workplace safety and service reliability, though the small sample size limits broader conclusions.
Attacked on the Job numerous times. Once with a Baseball Bat! Next, also had a Coffee Cup smashed across my Forehead for vacuuming. Last, had a switchblade knife handed to me by
Trying to get my daughter enrolled in a program with these services. They've had us fill out paperwork multiple times, told us multiple times about appointments they cancel the las
Inspections(2)
Staff member physically restrained Client 1 during a behavioral escalation, causing rib fracture, neck bruising, and chest injuries despite client having osteopenia and a behavior plan specifically prohibiting physical blocking. The facility suspended and retrained the staff member but failed to immediately report complete information to law enforcement as required, providing minimal details during the initial call and withholding client/staff identities. Client had to self-report the assault 10 days later when flagging down an officer at a park, indicating systemic failures in abuse reporting and client protection despite some corrective actions taken.
View original report →The inspection identified serious systemic violations affecting resident safety and dignity across multiple areas: restrictive procedures (locked sharps and obscured windows) inappropriately applied to Client 2 for six months without authorization; unclear medication protocols resulting in daily laxative use for Client 6 without proper medical guidance; outdated dietary instructions creating choking risk for Client 6 who required pureed diet; and non-functional safety alarm on Client 1's window despite their high-risk behavior profile requiring community protection supervision. The facility conducted a thorough investigation, implemented corrective actions including staff retraining and protocol updates, and achieved full compliance by the March 2024 follow-up inspection with all five regulatory violations corrected, demonstrating good responsiveness to identified deficiencies.
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