Reviews for Granny's Good Home Care LLC
Exceptional Personal Care Coordination
Northwest Guided Home Care earns consistently excellent ratings for its owner Celina's exceptional responsiveness and flexible care coordination. Families praise caregivers who go beyond basic duties—preparing gourmet meals, providing exercise therapy, and treating clients like family—with Celina personally stepping in when needed. The only recurring challenge mentioned is occasional caregiver turnover due to staffing shortages, though families report the agency quickly finds suitable replacements and ultimately matches clients with committed long-term caregivers.
Called Celina the day before a friend in Seattle underwent knee surgery and, due to a last-minute illness from a friend, was left with no caregiver at all. It was very stressful and we had less than 24 hours to find someone to stay overnight with her. Northwest found someone within an hour, and she was so wonderful (Joan) my friend opted to use her for several additional nights. Highest ratings to Northwest for its professional response and very caring staff, and the price point was extremely re
Just wanted to compliment Northwest Guided Home Care on exceptional care of my daughter during her last couple of months living with brain cancer. Celina's sensitivity and responsiveness were superb. She understood what we wanted and assigned staff that was flexible and went beyond what we expected in care and service. Specifically, we did not expect gourmet meals that helped her not only get nourishment, but also thrive; recognize that exercise of sensory deprived limbs would benefit from exerc
My husband and I have worked with Northwest Guided Home Care since 2021 and have been extremely pleased. The caregivers are experienced, professional friendly and caring. Celina, the owner, is readily available and goes above and beyond to make sure the client and family are satisfied. When my husband unexpectedly needed additional care, Celina came over on a Friday evening to be certain the caregiver handled everything properly. That was most reassuring at a challenging time. In short, North
The owner Celina was always accommodating to any needs or requests we had. If we did have any issues she took care of them promptly. She even came to fill in if someone was out sick a couple of times and she was absolutely amazing with my grandma. We did go through several different caregivers over the time we used her services due to staff shortage or personal issues (grandma had dementia so she could had bad days where she didn’t care for someone but for no particular reason). I think that did
Celina has been awesome! I thought it would be difficult to find someone that my dad would like but every caregiver through NW Guided Home Care has been amazing! Plus we have had a lot of schedule changes and Celina manages to accommodate, which I greatly appreciate.