Andyson Spring LLC
Memory Care / Assisted Living
Adult Family Home
Adult family homes are individually licensed by Washington State DSHS. Each home is run by a proprietor (not a corporate operator), so the licensed party and the person responsible for day-to-day care are the same.
- Proprietor of record
- MUCHIRI, RACHEL
- (253) 236-4505
Reviews
Caring Staff, Absent Management
This facility shows strong individual staff performance, particularly from Bernard and Earl, but suffers from serious management dysfunction. Residents praise modern, clean units, convenient location, and helpful frontline staff. However, the property has critical operational failures: frequently broken elevators stranding mobility-limited seniors, severe lack of communication from upper management (ignored emails and calls for months), inadequate parking, package theft without resolution, and high manager turnover. Mixed feelings about children living in a 55+ community.
Update: I changed my 5 ⭐️ to a 1 ⭐️ Update 0110/26 After filing a police report and sending numerous emails and making multiple phone calls without any response or resolution, I
Bernard went above and beyond for my mother, and I, he spent plenty of time answering every single question we had. And made sure we were comfortable with all of our decisions and
For the time I've been here seems decent. Only thing is elevators seem to be down often and parking is not enough for all residents. They didnt make it big enough so when full whic
Had a tour by Bernard yesterday and met Earl. Such nice and professional young men who are attentive to their residents' needs. I am looking for a new residence next year and they
Inspections
No inspection reports available