Reviews for New Hope Senior Care LLC
Exceptional Care, Spotless Environment
New Hope Senior Care consistently earns praise for its warm, family-oriented atmosphere and attentive staff led by owner Heidi. Families highlight the facility's exceptional cleanliness, professional operations, and personalized care that accommodates residents with dementia and other needs. Multiple reviewers note visible improvements in their loved ones' alertness and well-being after moving in, with the collaborative approach between staff and families being particularly valued.
No review provided, only rating
I just had Thanksgiving dinner with my mom today at the AFH along with family members. The food was delicious and the hospitality was amazing. My mom has been at the AFH since June 2025 and it has been nothing but wonderful care since her arrival. The care givers are attentive, supportive and caring with every patient. It’s very clean and operated professionally and the care is amazing. My mom is thriving and more alert and responsive since moving in to the AFH. I love that it’s very family orie
My lifelong friend is a resident of New Hope Senior care in Kent. When I visit her I’m thankful for the warm caring atmosphere of her surroundings. All who care for her are kind and loving, attentive and aware of her needs. The family setting is peaceful, bright and very clean. They provided a safe & healthy environment for her. I’m grateful for her to be there for this part of her journey.
I moved my dad into New Hope Senior Care in October of 2024. It was a substantial improvement in his overall care in comparison to the memory care facility I had him in prior to that. Heidi, the owner as well as the caregivers of this adult family home are very hard working, caring and attentive. They are receptive to feedback and work with me to solve problems as they arise. Caring for a person with dementia is hard work and tricky. It requires a lot of patience. Heidi is the type of prov
I am very happy with the care my mother is receiving at New Hope Senior Care. Heidi and staff are very caring, kind, and professional. All of my mom's needs are met and the place is always spotless. I would recommend it to anyone in search of this level of care for their loved one.