Reviews for New Option Elderly Care
Critical Medical Concerns Reported
Despite a 5-star rating, this single review describes a deeply concerning experience involving repeated hospitalizations for dehydration and UTI within just 4 weeks, with the resident heavily sedated and staff struggling to keep her awake for nutrition. The brief stay ended with medical crises rather than stable care. With only one review available, this represents an extremely limited data sample that cannot reflect the facility's overall performance.
My mother was a resident here for about 4 weeks, hospitalized twice. Dehydration, urinary tract infection. When she wasn't in the hospital, she was so sedated that she couldn't keep her eyes open. The staff would yell her name in her face to try to wake her up to drink Ensure...
No review provided, only rating