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The Lodge at Arbor Village

Assisted Living / Independent Living

Facility Summary
68ScoreThe Lodge at Arbor Village demonstrates above average overall performance, with particularly strong showing in resident reviews (top quartile), property quality (top quartile), and location (top quartile). Leadership and brand reputation both rank above average. The facility's regulatory standing is around average, based on five scored inspections covering standard health and fire safety categories, with typical event severity and response quality metrics. The combination of highly rated physical environment and location, strong resident feedback, and solid operational leadership positions this community competitively, though families should note the regulatory performance aligns with typical sector standards rather than exceeding them.

Reviews

No reviews available yet

Inspections(5)

December 1, 2025·fire_inspectionssevere
Event Score
72
Response Score
48

This residential care facility demonstrated a severe pattern of life-safety violations across multiple inspections spanning June through December 2025. Critical violations included 14 fire doors propped open or failing to close properly, a malfunctioning delayed egress door blocking resident escape, multiple breaches in fire-resistance-rated construction, missing emergency lighting in electrical rooms, and extensive gaps in required safety system inspections (fire alarm, sprinkler, dampers). The facility's response was incomplete—while they corrected many violations between inspections, several critical issues persisted through multiple reinspections (combustible storage under stairwell, unlocked electrical panel, inadequate clearances, penetration breaches, non-functioning fire doors), indicating systemic failures in maintenance protocols rather than isolated incidents. The facility eventually achieved full compliance by December 2025, but the prolonged correction timeline and recurring violations demonstrate insufficient initial attention to fundamental life-safety systems.

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December 1, 2025·inspectionsmoderate
Event Score
58
Response Score
68

The facility had multiple moderate compliance violations including incomplete catheter care documentation in service agreements, maintenance issues with peeling paint and unsafe wet porches, delayed medication procurement for a pain patch prescription, and background check deficiencies for two staff members (one seven months overdue, another missing fingerprint check entirely). The facility responded appropriately by correcting maintenance issues on-site during the inspection, implementing a new background check tracking system after discovering the gaps, and submitting a plan of correction with completion dates. A follow-up inspection on 12/29/2025 confirmed all deficiencies were corrected and the facility met licensing requirements.

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August 1, 2024·fire_inspectionssevere
Event Score
68
Response Score
72

This residential care facility had multiple life-safety violations across three inspections, including malfunctioning emergency egress doors, missing exit signage, incomplete fire safety system testing and maintenance, inadequate generator safety controls, and insufficient fire drill documentation. The facility demonstrated a good response by correcting all cited violations within the follow-up inspection cycle, progressing from 14 violations in May to full compliance by August. While the violations were serious and systemic—affecting critical fire protection and emergency egress systems—the facility's complete remediation of all deficiencies within three months shows appropriate corrective action and follow-through.

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July 1, 2024·fire_inspectionssevere
Event Score
68
Response Score
72

Initial inspection on 5/6/2024 identified 14 serious fire and life safety violations including a non-functional emergency exit door, missing emergency generator stop button, lack of emergency lighting/fire drill documentation, and multiple equipment maintenance failures—creating significant life-safety risks in this residential care facility. The facility responded appropriately by correcting 13 of 15 cited violations within the 60-day reinspection period (7/9/2024), though two violations (missing exit sign in Adams, generator remote stop station) required a 30-day extension. Final approval granted 8/8/2024 after all violations corrected, demonstrating adequate but somewhat delayed corrective action.

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June 1, 2023·fire_inspectionssevere
Event Score
68
Response Score
72

The inspection identified 16 violations including critical life-safety deficiencies: missing CO alarms in the laundry room with gas appliances, unsecured oxygen cylinders, damaged fire doors, broken electrical covers, dirty sprinkler heads, expired fire extinguishers, and lack of required fire drill documentation. The facility responded appropriately by correcting all violations within 73 days, as confirmed by the follow-up inspection on 06/22/2023, demonstrating timely remediation of systemic fire and life-safety compliance gaps. The violations reflected inadequate preventive maintenance and documentation practices rather than active resident harm, but the cumulative pattern of safety system failures warranted serious regulatory attention.

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