Reviews for Jefferson House Memory Care Community
Beautiful Facility, Caring Staff
Jefferson House is a modern, aesthetically impressive memory care facility with standout staff like Tessa/Tess (community relations/RN) who provide compassionate, transparent service. Families consistently praise the beautiful, home-like environment, 24/7 RN coverage, and attentive caregivers, though one former staff review warns of understaffing and high turnover behind the scenes. Most recent family reviews (2023-2025) remain positive, with minor concerns about activity engagement consistency.
Toured in January 2026. Its a beautiful facility with ultra-wide corridors, high ceilings, and clean bright interiors. We're considering a move for my 91 y.o. mother.
My father was in skilled nursing after a major surgery and it was deemed necessary to go into Memory Care to get the best support him as his dementia progresses. Tessa at Jefferson House made this transition wonderful and easy. The process was informative, quick, efficient, and compassionate. There was a refreshing level of transparency in regards to what this facility provides and what would be an extra cost. The website's virtual tour was great and made it easy to see the level of care th
After a lot of research, I can tell you that Jefferson house stands above the rest. Not only is the facility impeccable, which was built in 2020 I believe but the staffing and the customer service there is beyond excellent! We met with the community relations director, whose name is Tess (and we also spoke with Marnie, who is wonderful from Madison house -assisted living next door)and were immediately impressed. We figured the memory care facility would be not as nice and we never really looked
Jefferson House was very nice, very professional, and clean. Just good vibes overall. Everything was great. The rooms and common areas were similar to other places. They're equipped with two twin beds, one on each side, so two people per room.
Thanks to the team for the care for my beloved husband of 37 years. Mana is a strong leader, Madison is an excellent ambassador, and Liz is a caring, knowledgeable clinician. The front desk team is welcoming and professional, as are the caregivers on the 2nd floor. It's a difficult transition to make for resident and family, but this team is ready to do what it takes to support the process. So glad I found Jefferson House!
This facility used to be very good, but recently it has slipped in service. They hired a lot of managers, but the number of front line service providers has slipped significantly.
For the past months, I had been traveling to Kirkland every 7-10 days to visit a friend from junior high and high school who was diagnosed with early onset dementia. She had been at Jefferson House for about a year. Each time I was there, the community was clean with no smells, and the staff was always so friendly and professional. My friend recently passed away … but I wanted you know how grateful I am for the love and care that she received especially in her final days. She was unresponsive fo
Good management start with good staffing. Always overworked overwhelmed. Sometimes you feel like you cannot meet the residence need because you are overworked. They don’t care about anything else, except accumulating their money. The place is beautiful but if you decided to leave your loved one, I would suggest you come take a look and check up on them quite often. We have a high rate of turnover for caregivers and management. It’s like a zoo beautiful place but on organized and unprofessional.
The Jefferson House is great. The only thing that is bothering us is that [name removed] seems to go to bed during the day and would stay there indefinitely if no one comes to get him when a new activity starts... This seems to be happening more often. That is our biggest concern at this point. Thank you.
I have had my family member in Jefferson house for 1/2 a year. The staff is attentive and caring for the mother, which is a challenge when caring for a dementia patient. I ask her regularly how she likes it there and she says she enjoys it!
The entire Jefferson House staff is kind, compassionate, and professional. Their residents are well cared for and content.
I went on a tour during one of the informative open houses that was hosted at Jefferson House. It was quite an eye-opening experience. There were creative ways they taught us about what life is like from the perspective of someone who is experiencing living with macular degeneration or neuropathy, for example. As we ourselves age, we all know people who are either facing these challenges or who will face other challenges in our lifetime through the aging process or injury. And the treatment
As a Realtor who focuses on senior moves, I tour a lot of communities. Jefferson House is top notch for memory care and the staff are wonderful. Having a registered nurse on staff 24/7 is a huge differentiator. If you’re looking for memory care for a loved one, this place is definitely worth checking out.
I really enjoyed my tour of Jefferson House. It's a beautiful building! The staff were all friendly and seemed to be passionate about what they do. I especially liked that they bake bread with the residents every day. A really lovely experience!
I only wish we could of moved in sooner. What we really like about Jefferson House is that It was light, airy, not dark and sad. Based on the experience we have had so far with Jefferson House we would absolutely recommend this community to other families and in fact we have already!
Absolutely amazing, every detail was handled with care and grace. At what was the most difficult time in my friends life, he and his caregivers suddenly were made part of the Jefferson House family. I'm only sorry we didn't discover it sooner. Thank you.
Jefferson House was a lovely facility. The gal who showed us around was great, but we felt the facility was too large for what she needed and it was pricey.
It is a beautiful place and it has a very homey atmosphere. They were very responsive and very accessible anytime we called there was always someone who answered immediately. However, they just had covid go through the entire place, but they did the best they could to take care of the problem. She was not as far gone with her memory, but since they treated everyone in memory care the same way it was frustrating.
Jefferson house is excellent due to excellent personal. All personal including patience, dining room, and office staff are always very helpful and if they don't have an answer they will find someone who can help. I highly recommend this to anyone including my family. The food is excellent, and manage will answer your calls even on weekend!
This is the most wonderful place. I absolutely love it.
This is a very nice place. I used to work at Madison House when I was a teenager so its nice that my mom is in a place next to some place I know.
My wife has been a resident of the Kolsch Memory Care for nearly a year. She just recently transferred to the new Jefferson House from the Cedar Creek Memory Care Community in Edmonds, WA., only because it is closer for me to visit. While at Cedar Creek I was able to take a two week vacation knowing she was in the best of hands. I honestly do not believe you could find a better place for your loved one in the United States. The respect and care given to each individual is fantastic. This same at
Before moving to Jefferson House my mother was living at The Madison House in Kirkland, part of the Koelsch Senior Communities. She loved living at Madison and always referred to the staff there as family. When we realized that she required more care and needed to move to a secure memory care facility, Jefferson House was still under construction. So I toured several other memory care facilities in King County. None compared to what the Koelsch family have built here at Jefferson House. The bui