Reviews for Merrill Gardens at Kirkland

My mother has been a resident of Merrill Gardens at Kirkland for many years now and I can honestly say the staff there treat her (and me) like family. Even when I'm traveling or out of town if there is an emergency, I have peace of mind that the incredible staff members like Dawn in Housekeeping, Evan & Kaylee at the Front Desk, Mhike in Transportation/Concierge and Homaira in Community Relations will take of anything we may need. The renovations are nice, but it is 100% the staff that makes thi

my mother-in-law loves her apartment. She has a large covered and uncovered deck with access from the living room and bedroom. She loves being able to see the activity on the street and regularly uses the PT, OT, hair/nail salon, and movie theater opportunities. She has the space and equipment to make most of her own meals and be very independent. Her room size is just under 600 ft.², I believe, and is a comfortable space Yvonne and Evan at the front desk are amazing, as is Mike the driver! They

I am a professional in the area can honestly say that Merrill Gardens is an excellent community! They have a nice homelike feel and the staff is amazing! They truly care for their residents as if they are family. If you haven't done so yet, I highly encourage you to visit this community and see their new renovations!!

Pluses… 1. Friendly 2. Always someone to talk to 3.. Lots to do 4. Movie theater a plus 5. Dining convenient 6. Food lots of options 7. Close to lake and its events Could be better… 1. IT assistance-behind in technology use 2. Paper communication wasteful 3. Design of my kitchen is not for handicapped

I have only been at Merrill gardens for one month. What a month it has been!. I’m near my son and his family, I feel SAFE which is wonderful, I am surrounded by friends and staff who make my life so much better and my mind is nourished. The final thing I will say is that Merrill Gardens Kirkland WA gets a 100% review on location! Wineries, restaurants, shops are just steps away.

Overall, my mother-in-law really enjoys living there. She likes the location, which allows her a sidewalk with activity just to people watch or sidewalks for walking. The staff is very pleasant and fun. They offer a wide range of activities. She likes the food, and typically picks it up to go. She has experienced some longer than stated wait times and sometimes does not get what she has ordered, so the dining experience could be improved a bit. Overall, she is very happy living there and we are

Open dining from 7 am to 7 pm. Residents and staff very friendly. Walking distance to restaurants and waterfront and shopping. Lots of activities.

When my parents took a tour, they were impressed by the beautiful community spaces, relaxed atmosphere and friendly greetings from staff and residents, and the spacious apartments. They decided to move in, one month later. They appreciate the walkable neighborhood, anytime dining, onsite fitness center and health services, and the variety of social activities. They appreciate their quiet apartment with a private porch. They also feel a sense of community.

Very lovely, lively place. Clean, welcoming, vibrant, elegant and well maintained. Easy to visit my friend who lives there, and security check in/check out was easy too. Thanks for a great visit!

The staff rates 5 stars, but the staffing level is a shade low.

Mom’s caregivers (Janni and Anna) are kind, positive, responsive and thorough. They give Mom confidence in her recovery. I appreciate new management’s willingness to add this kind of in-house care, amp up activities and hire a new chef. This goes a long way towards making our family more relaxed about Mom’s experience. Thank you, MG.

I love living here. There is always something to do for everyone. I like to talk to people, and the people who live and work are always so friendly. You can't beat the location!

The Kirkland location is great. The staff works hard and is very friendly. The food is not great. My suggestion would be to skip the ‘gourmet’ title and go for good, basic home cooking. The cleaning is a lick and a promise. I have no idea why a man runs that department. The rooms are good but getting hold of maintenance is not easy.Covid response was good. Glad we moved closer to keep an eye on things and supplement the gaps.

Merrill Gardens at Kirkland is a good place overall, per all the above ratings I gave. I like that it's located in a nice, beautiful, walkable town!

If you are looking for a senior community in Kirkland, Merrill Gardens is a great choice. My mother-in-law has had a wonderful experience in her independent living apartment. Her apartment is spacious and overlooks a beautiful garden. She loves the “dine when you want to” model in the dining room! She also loves happy hour on Fridays, with featured musicians/performers. Leadership is strong under Brian and the front desk team (Yvonne, Caroline, Evan) are lovely. The dining room is open conce

Barbara Bradley lived at Kirkland Merrill Gardens for 7 years and just passed away on the 23 of August. She was happy and safe and made friends. Thank you Merrill Gardens for taking such good care of my sister.

Incredibly accommodating. They look out for my loved one and care about them. They also do the little things that help me as well like taking any deliveries of groceries or meals from DoorDash up to their apartment for my loved one.

Subject: Google Review for Monica Le | Community Relations Director My Mom was looking for an Independent Living community on the Eastside and so we checked out Merrill Gardens downtown Kirkland and that is where we met Monica Le – Community Relations Director. Monica was extremely friendly, professional and knowledgeable and gave us a comprehensive tour of the community and just made my Mom feel so at home. My Mom felt so comfortable with the community and I can’t thank Monica enough for her

We recently moved our 92 year mother, a lifelong Kirkland resident in to Merrill Gardens. Although transitions at this stage of life are difficult, she is thriving and enjoying her new home. It was a natural fit with respect to location, personnel and the wide variety of activities. The staff is very caring and compassionate. Monica Le, Community Relations Director is the "real deal". Her ability to provide individual, personalized attention to the residents makes Merrill Gardens feel like

My mom was very hesitant to move out of her home into a retirement community. She is 96 and very independent. It took a few months to get acquainted with her new environment and all that Merrill Gardens offered. Monica Le has been so helpful in encouraging her to join in the activities and keeping her involved. The new manager Reza, is more visible and adding new features to add to the enjoyment of the residents. A friendly, active community that cares for the residents.

Family atmosphere, highly personalized service Every one of the team members really makes you feel like part of a family. The staff genuinely cares and looks out for the residents and goes above and beyond to form relationships with them and their visiting family members. I can't count the number of times a staff member has made eye contact with me across the huge first floor as I am entering the building and waved or yelled hi -- my mom hasn't been settled in for very long at all so they bare

I own a senior move company that specializes in moving seniors in the Seattle area (RR Move Co.). Every single client that I’ve worked with at Merrill Gardens at Kirkland has raved about the care and attention to detail they’ve received from Monica Le, Community Relations Director. She goes above and beyond to make sure the new resident is taken care of and feels at ease in their new home. It’s evident that Monica loves what she does- that’s why she’s so good at it!

We recently moved my in-laws into Merrill Gardens Kirkland (82- and 86-year-old) They are very independent but were seeking more activity and social connections. They were nervous about the transition but overall it’s been great to see them thriving with the additional activity and opportunities to sit and talk with other residents at meals and in the beautiful light filled main floor “living room”. Merrill Gardens Kirkland is an ideal location being centered in downtown Kirkland so that they

They really make everyone feel like one big family. The staff look out for the residents and go above and beyond to form relationships with them, they genuinely care. I would highly recommend Merrill Gardens to others looking.

I relocated my Uncle from CA to Merrill Gardens Kirkland near me about 16 months ago. He could not be happier - this team helped us both so much with information leading up to the move and made every effort to help him settle in during some of the darkest days of COVID. The team is friendly, professional and works hard to deliver activities that engage all seniors and interests where possible. I highly recommend MG Kirkland

Overall, it’s been great for my mom. She says the food is good, other residents are interesting and friendly, activities are fun. Moving in was very stressful. Only one elevator was working and the manager told the movers that they had to give presidence to the residents. This meant it took the movers several extra hours and it cost $700 extra (they actually could have charged $1500 extra but took pity on my mom). In retrospect, MG should have not allowed the move with one elevator or paid the d

My father has been at Merrill gardens now for almost 3 years. It’s been a perfect fit for him. The staff handled Covid amazingly. They were thoughtful and make sure all the residents were taken care of. The facility is spotless, all of the staff is terrific, and he enjoys the residents and the location. Highly recommend

Merrill Gardens Kirkland is a a lovely location. Everyone who works here is top notch. I am taking off two stars because the food here is truly awful. Several years ago the food was good. The amount of money that they are willing to spend on food has not kept pace with inflation and the annual increases in rent.

We moved an 81 year old relative into Merrill Gardens about a month ago and our experience so far has been very impressive. The staff there is just wonderful - everyone we have encountered so far has gone out of their way to make us and their new resident welcome and informed. The facility, itself, is first rate and the downtown Kirkland location is perfect. There is plenty of things to do and see in walking distance (even with a walker) and the park on the Lake Washington is only two blocks awa

Merrill Gardens Kirkland is a wonderful place. First and foremost, the location cannot be beat. Being in the heart of Kirkland everything is within an easy walk. The actual facility is very nice. My parents room is spacious and comfortable. They moved into the facility in September. Due to the pandemic, there was a very challenging period of adjustment for everyone. The staff at Merrill Gardens did everything they could to ease the transition. Once settled in, my parents have been extrem

Merrill Gardens Kirkland was recommended by A Place for Mom when I said we were looking for something that had proximity to water, and ease of walking. This certainly fit the bill. It was so close to the Kirkland waterfront and to all of the downtown shops, cafés, and restaurants. Entering the lobby was a calming experience--it was quite lovely. The staff was very helpful and knowledgeable in showing the available services and some of the existing floor plans. The garden areas were prett

I think it’s a fantastic community in a wonder setting and that everyone we encountered was terrific, professional , and caring. The food is good. There are two areas for residents to be outside. One has a lovely view of Lake Washington and downtown Seattle. There is also a garden seating area. There is also a downstairs seating area. It’s a very short walk to down Kirkland. More like a home.

Overall the staff is very focused on making the residents feel welcomed and cared for. Horoko, the fitness instructor and Charlie, the event coordinator, are both exceptional!! However, the Maintenance dept is inept as it takes forever to get ANYTHING done. Even the smallest of tasks take forever! Whoever runs it should be replaced by someone who actually knows how to run a maintenance dept.

Seen Aug 2011 so have own pix. Any time dining. Walk to everything in Kirk, including buses to anywhere.