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Village Concepts of Fairwood

Independent Living / Assisted Living / Memory Care / Respite Care

3.8
Facility Summary
75ScoreVillage Concepts of Fairwood demonstrates above average performance across multiple dimensions. The facility ranks in the top quartile for property quality and location, with above average regulatory compliance, leadership, and brand reputation. Seven inspections show moderate event severity and strong response quality metrics. Five Google reviews average 5.0 stars, with families highlighting welcoming staff, professional care, and positive resident experiences in both assisted living and memory care settings. The facility appears particularly effective at facilitating smooth transitions for new residents and fostering social connections within the community.

Reviews

Warm Staff, Welcoming Community

Village Concepts of Fairwood receives consistently strong praise from families and visitors, with all reviewers highlighting the staff's warmth, professionalism, and attentiveness. Families particularly appreciate Jennifer V.'s support during the transition process, and note that residents quickly feel welcomed and make friends in the community. The facility is described as clean, bright, modern, and spacious, with good meals and activities, though these reviews represent only recent positive experiences with limited mention of any challenges.

4.3Based on 14 reviews
Jackie PhillipsNovember 24, 2025

My husband has lived at Fairwood Village in memory care for almost five years. I go quite often to visit him and have always found the caregivers and staff to be supportive of me w

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Nadine YeeNovember 18, 2025

We moved my wife into memory care 2 months ago after working with Jennifer V. She was of great help making the tour and necessary arrangements to accommodate my wife. The facility

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Destiny OsotonuNovember 18, 2025

My aunt recently moved into this assisted living community, and even though she’s only been there a short time, we are already so impressed. The staff has been incredibly welcoming

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Dana RobinsonNovember 17, 2025

My aunt recently moved into Village Concepts of Fairwood, and her experience has been very positive. The staff has been consistently friendly, professional, and attentive. She has

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Inspections(7)

June 1, 2025·inspectionsnone
Event Score
5
Response Score
75

Full inspection of Village Concepts of Fairwood on 06/27/2025 found no deficiencies, indicating compliance with all regulatory standards. The facility demonstrated adequate operational practices and maintained appropriate care standards throughout all areas reviewed. No violations were identified and no corrective actions were required. The facility's baseline compliance reflects good operational management and adherence to assisted living regulations.

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October 1, 2024·fire_inspectionsmoderate
Event Score
42
Response Score
78

The August 2024 inspection identified five fire and life safety violations at this residential care facility: an unsealed conduit penetration, a library door that failed to close/latch properly, unsecured oxygen bottles in a resident room, and painted sprinkler heads. These violations represent moderate fire safety concerns affecting building compartmentation and life safety systems, though none posed immediate life-threatening conditions. The facility responded appropriately by correcting all violations prior to the October 2024 follow-up inspection, demonstrating effective remediation and compliance efforts.

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May 1, 2024·fire_inspectionssevere
Event Score
68
Response Score
72

A staff member backed a vehicle into the fire sprinkler riser room on 9/6/2023, damaging the building and dislodging sprinkler piping, causing flooding and rendering the fire alarm system inoperable due to water damage. The facility promptly initiated fire watch protocols, temporarily restored the sprinkler system, and scheduled full repairs starting 9/14/2023, though the alarm panel replacement was delayed until December requiring extended fire watch. Despite good initial response, the extended timeline for full system restoration (three months) and the critical nature of having inoperable fire life-safety systems in a residential care facility elevate both event severity and impact the response effectiveness, though no residents were harmed and fire marshal found no violations in facility response procedures.

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May 1, 2024·fire_inspectionssevere
Event Score
68
Response Score
72

On 9/6/2023, a staff member backed a vehicle into the fire sprinkler riser room, rupturing the water main and causing extensive water damage that rendered the fire alarm system inoperable—a critical life-safety system failure affecting residents. The facility responded appropriately by immediately implementing fire watch procedures, temporarily restoring the sprinkler system, and scheduling full repairs, though the alarm panel replacement experienced delays extending into December. While no injuries or evacuations occurred and the Fire Marshal found no violations in the facility's incident response, the extended period with a non-functional fire alarm system (3+ months) and the preventable nature of the incident represent serious safety lapses. The facility maintained required fire watch protocols throughout the repair period and ultimately achieved full compliance by the May 2024 final inspection.

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April 1, 2024·inspectionsmoderate
Event Score
42
Response Score
68

The facility had multiple procedural violations including improper hand hygiene during medication administration (risking cross-contamination of 49 residents), failure to maintain food safety temperature logs in both commercial and memory care kitchens, and unsecured cleaning chemicals and master keys left unattended. The facility responded with staff retraining, revised policies, and attestation of corrective measures by February 2024, with a follow-up inspection in April 2024 confirming all deficiencies were corrected. However, one violation (dishwasher temperature logging) was a repeat offense previously cited in December 2023 and recurred in February 2024, indicating incomplete initial corrective action before final resolution.

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March 1, 2024·enforcement_lettersmoderate
Event Score
45
Response Score
25

The facility violated food safety policies, placing all residents at risk of foodborne illness. This deficiency was previously cited on December 28, 2023 but remained uncorrected by the February 26, 2024 follow-up visit, demonstrating a pattern of non-compliance. The facility's failure to correct the violation after initial citation indicates inadequate corrective action and follow-through. A $200 civil fine was imposed due to the repeat violation.

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September 1, 2023·fire_inspectionsmoderate
Event Score
42
Response Score
78

On August 16, 2023, the State Fire Marshal cited five fire and life safety violations at this residential care facility, including missing documentation for quarterly sprinkler and annual generator inspections, improperly mounted fire extinguishers in two laundry rooms, and missing carbon monoxide detectors in three laundry areas with gas appliances. The facility responded appropriately by correcting all violations within the required timeframe, as confirmed by the September 13, 2023 follow-up inspection showing full compliance and approval status restored. While the violations represented systematic gaps in safety equipment placement and maintenance documentation that could compromise fire protection systems, none posed immediate life-threatening conditions and the facility's complete remediation demonstrates adequate responsiveness to regulatory oversight.

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Built on public records. No paid placements, no referral fees.

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