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Supported Living
Facility Summary
64ScoreBethesda Lutheran Communities INC is an above-average senior housing facility distinguished by top-quartile property standards and location. Its regulatory performance is around average, based on one scored inspection showing moderate event severity and response quality. The facility demonstrates above-average brand recognition, though leadership performance is around average. No public reviews are available to assess resident or family satisfaction. The combination of strong physical environment and location, alongside consistent operational performance in most categories, positions this community as a solid option for families seeking senior housing, though prospective residents may wish to conduct personal visits given limited public feedback.
Reviews
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Inspections(1)
March 1, 2025·inspectionsmoderate
Event Score
58
Response Score
68
The facility failed to properly reconcile and verify client financial accounts, with a vulnerable client's accounts going unreconciled for 4-6 months (July-December 2023), creating risk of financial exploitation for clients with Representative Payee arrangements. The new Director of Operations identified systemic issues upon starting in January 2024 and initiated comprehensive corrective actions including updating all client Individual Financial Plans and implementing proper reconciliation procedures. The follow-up inspection on 03/18/2025 confirmed all deficiencies were corrected with no new violations found, demonstrating effective remediation of the systemic financial management problems.
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