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Puget Sound Regional Services

Supported Living

3.6
Facility Summary
62ScorePuget Sound Regional Services demonstrates above average performance overall, with particular strengths in its property quality and location, both ranking in the top quartile. The facility maintains around average regulatory standing based on one inspection report, with moderate event severity and response quality scores. Public feedback is positive, with five Google reviews averaging 4.2 out of 5 stars, highlighting welcoming atmosphere and friendly staff interactions. Leadership and brand reputation both perform above average. Families considering this facility will find an accessible location with well-maintained property features, though regulatory performance falls within typical industry ranges rather than exceeding them.

Reviews

Friendly Staff, Limited Insight

This facility receives predominantly positive feedback from reviewers praising the friendly, caring staff and welcoming atmosphere. However, the reviews are extremely brief with limited detail, and one reviewer expressed disappointment that the facility did not meet expectations. The sparse nature of these reviews makes it difficult to assess specific operational aspects like cleanliness, activities, or quality of care.

4.2Based on 5 reviews
Jane NgugiJanuary 17, 2021

It's very welcoming. You must wear a mask.Only on appointment

Wanyoike DanielFebruary 19, 2020

💯

NurseKTAugust 31, 2018

Staffs are super friendly and clients are so awesome.

Shell BeeFebruary 22, 2018

This agency has wonderful staff who really care about their jobs!

See all 5 reviews →

Inspections(1)

April 1, 2024·inspectionssevere
Event Score
68
Response Score
55

The inspection identified serious systemic violations across multiple areas: improper Basic Food benefit implementation affecting vulnerable adults with intellectual disabilities who had representative payees managing their finances, failure to immediately report a 2021 incident involving potential abuse (staff limiting water access and carrying client to bed after self-injury), water temperature exceeding safety limits at 125°F, unsecured sharp objects despite behavioral support plan requirements, and incomplete head injury monitoring protocols. The facility conducted investigations and implemented some corrective actions including immediate CRU reporting of the previously unreported incident, securing sharps, and addressing water temperature, but the patterns across multiple regulatory areas and delayed discovery of the 2021 unreported incident indicate inadequate management oversight systems.

View original report →
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