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Reviews for Aegis Living of West Seattle

Caring Staff, Operational Struggles

Reviews reveal a divided experience: families deeply appreciate the warm, compassionate staff and beautiful facility, with several praising specific caregivers and the family-like atmosphere. However, memory care families report chronic understaffing affecting basic services (toileting, laundry, room cleanliness), questionable billing practices with charges for undelivered services, high nurse turnover, and pest control issues (ants). The quality of experience appears to vary significantly between care levels.

4.3Based on 24 reviews
Lori LandinoJuly 16, 2025

The staff at Aegis Living West Seattle are kind and compassionate making my husband stay a positive time. There is truly a family atmosphere. I am so great full to all of them!

Alexandra TaitanoApril 22, 2025

This Aegis Living is in a wonderful neighborhood. It is extremely walkable around there with tons of things to do. The building itself is also beautiful.

nichole casadoMarch 28, 2025

Beautiful community in a very walkable neighborhood with markets, cafes and even a movie theater. Longevity in the management! Having the peace of mind of the offering of both a high level of care and secure memory care if needed is so important when looking for a Senior Living Care Community.

KA ChristiansenMarch 20, 2025

Beautiful, clean community in a quiet neighborhood. Staff are kind and efficient. Excellent food (which is rare in assisted living)

Iafay LatifMarch 20, 2025

I’m just beginning my relationship with Aegis in West Seattle. The staff has been warm and friendly at every interaction, and at every level. They are thoughtful and proactive in every way that matters, so far. I’m excited for the community my mother is joining, and for the care, stimulation, and sense of belonging she will experience in her new home. Ashley(General Manager) and her team have made a big impression on me and my family. We look forward to spending quality time with my mom in her n

ScopezzJanuary 29, 2025

We had to send unc here

MJ EnlutrisDecember 30, 2024

This review is for the memory care unit. I have little knowledge of assisted living. The good: Nice facility with some kind and dedicated staff. The bad: Consistently understaffed. This has impacts on services ranging from toileting to laundry to general cleanliness of the rooms. Further, they constantly inflate the amount charged, based on new services that they never perform. It’s a scam - once your loved one is in there you tend to be hesitant to move them, and big corporate Aegis knows this

MJ EnlutrisDecember 30, 2024

This review is for the memory care unit. I have little knowledge of assisted living. The good: Nice facility with some kind and dedicated staff. The bad: Consistently understaffed. This has impacts on services ranging from toileting to laundry to general cleanliness of the rooms. Further, they constantly inflate the amount charged, based on new services that they never perform. It’s a scam - once your loved one is in there you tend to be hesitant to move them, and big corporate Aegis knows this

Susan YJune 4, 2024

I am writing this review to share my experience with Aegis Living of West Seattle, where a family member of mine is currently residing. One issue that concerns me is the high turnover rate among the nursing staff. It is frustrating to build a relationship with a nurse only to have them leave shortly after. While some of the nursing staff may appear to be incompetent, there are two exceptional nurses who stand out - Nurse Rose and Nurse Tobey. Their dedication, professionalism, and ability to pr

Gul ÇiçekNovember 13, 2023

Çok temiz ve güzel yer 😊🌸🇹🇷🇹🇲

Stephanie PenaJune 30, 2023

Rude staff. Hung up on me.

Bob RamseyMay 30, 2023

Building is nice, but some of their therapists are awful, selfish, and have no respect toward elders (perhaps due to traumas with their own parents or other mental health problems they have). The office should ensure that the therapists like elders and are in good mental health condition before hiring them. Stay away from this place with their rude therapists and take your parents where they are treated kindly.

Jill BeaglesMay 29, 2023

The care that is offered by the friendly staff at Áegis West Seattle is the absolute best in senior living. I visited on a day when there was a centurion birthday celebration and the resident looked so happy! Music, balloons, delicious looking food and drink. The residents, staff and family members were actively enjoying the festivities and I was thankful to witness such a vibrant and beautiful moment. The building is lovely with a tasteful nautical theme throughout and the rooftop deck is gorge

Stephanie SeatonMay 6, 2023

I recently had the pleasure of touring the Aegis retirement community with my family and was thoroughly impressed with everything the community had to offer. From the beautifully maintained grounds to the welcoming common areas, every aspect of the community was top-notch. What really stood out to me, however, was the level of care and attention provided by the staff. In particular, I had the pleasure of speaking with Jacob, an assistant at the community who was stationed near the salon. He was

Max DeeringDecember 29, 2021

Must visit this place before choosing an assisted living facility for your love one. Yes, it is expensive, but the care and service are excellent. We have visit several facilities in Seattle area and Aegis is one of the best. The staff and management are kind, helpful, and caring. The facility is beautiful. There are activities throughout the days. The food are good but can be better according to my mother in-law. That's why we only give it four ⭐⭐⭐⭐.

Debra VNovember 2, 2021

This is a marvelous place for your relative to live. This community is absolutely stunning. I truly do like all of the staff members that provide care for my loved one. They have activities like telling them the date, history on what happen in the past on this date to keep the residents with current events and memory games.

Laura HutchinsonSeptember 14, 2021

Has been a great experience for my dad, who has dementia. My sister and I have felt that he's safe and being stimulated and well taken care of, particularly during COVID. The staff is great and CLEARLY really care about the residents.

Lola BugJune 6, 2021

Johnny did miraculous things to my car!! I was just expecting someone to come vacuum out all my dog hair, but instead he buffed out scratches on my exterior and make the interior look like a new! He spent hours on my car and cleaned every little "detail."And on top of all that, he came to my address and I didn't have to do a thing. I highly recommend his services and I will definitely be a return customer.

Mike HarrisFebruary 3, 2021

My husband, Robert H. Harris, has been at Aegis,West Seattle, since September 24th, 2020. He was home the previous 3 months with live--in home care, due to a stroke, which worked very well. However, he is/was a vert social and active man so he needed more socialization besides the caregiver and me. I have been, and am, extremely pleased with the care Bob has received at Aegis, and now he is in Hospice comfort care. The excellent care of all staff from the top down, has given me be a great b

Dorothy WiitalaNovember 29, 2019

My husband has been at AegisLiving for 3 months in Memory Care.It has been a positive experience for both of us.The staff is caring and are trained to understand how to redirect when behaviour is difficult.The activities program is stimulating and fun for the residents.The first thing I noticed when I first visited was the visual appealing atmosphere, from the wonderful fish tanks to the great garden for relaxing.And it smells good and is spotless. The residents have freedom to wander the la

Christy LingenbrinkNovember 27, 2019

From the top down, Aegis of West Seattle has the best team. The staff is professional and interested in making the residents feel welcomed and loved. Aegis of West Seattle has not only proven to be a haven for my mom, but it has exceeded my expectations. The activities director and the staff go out of their way to make daily living at Aegis West Seattle a pleasure. Mealtimes are social events where my mom always finds something good to eat and a friend or neighbor to join her. Also, meals/snacks

Richard KruegerNovember 25, 2019

No review provided, only rating

Krista MerkleyJuly 13, 2019

My grandma is current at Aegis in West Seattle - it has been wonderful for her and our whole family. Their facilities are stunning and they have tons of activities for residents and guests are encouraged to join. Our family couldn’t be happier with Aegis❤️

Megan HolcombJanuary 22, 2019

Aegis of West Seattle is a beautiful facility. But, the real value is in the staff. They are competent and caring. I completely trust them to take the best care of my mom. Thank you, Aegis :)

Independent

Built on public records. No paid placements, no referral fees.

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