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Horizon House

Independent Living / Assisted Living / Memory Care / Continuing Care (CCRC)

3.8
Facility Summary
72ScoreHorizon House demonstrates above average overall performance in the senior housing market, supported by strong property attributes and favorable location characteristics in the top quartile. The facility has undergone five scored regulatory inspections covering fire safety, general inspections, and investigations, with event severity and response quality metrics both hovering around average levels. Public reviews from seven individuals across two platforms reflect above average satisfaction, with comments highlighting the facility's appeal as a desirable retirement destination. Leadership and brand recognition both rate above average, contributing to the facility's solid standing among comparable communities in the area.

Reviews

Caring Staff, Strong Programs

Reviews consistently praise the facility's staff, particularly in memory care, describing them as caring, attentive, and kind. The independent living side receives strong marks for cultural programs, dining, and overall management, with one reviewer wishing they could afford to live there. However, the limited number of reviews prevents a comprehensive assessment of potential concerns or broader resident experiences.

4.5Based on 15 reviews
Laura MusikanskiJuly 18, 2025

Wish I had the bucks to retire here!

Ruth WApril 23, 2017

Excellent independent living options, great music, political, and cultural programs. Caring staff. Good restaurant. Vibrant residents. Overall well managed. Supported living and cl

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AnonymousJune 10, 2016

Very kind, attentive staff in memory care.

LaurenJune 10, 2016

Memory care staff very caring and helpful.

See all 15 reviews →

Inspections(5)

May 1, 2025·fire_inspectionssevere
Event Score
72
Response Score
68

Horizon House residential care facility demonstrated a pattern of systemic fire safety violations across multiple inspections (September 2024 and February 2025), including non-functional fire doors that wouldn't latch or activate, fire alarm system communication failures, missing documentation for critical systems (fire/smoke dampers, emergency power, CO detectors), fire extinguishers not inspected since 2022, daisy-chained power strips, and a non-working exit sign. The facility responded appropriately by conducting investigations, working to resolve technical issues (fire pump/generator communication, upgrading kitchen suppression to UL300), and systematically correcting violations, with all deficiencies marked as corrected by the May 2025 follow-up inspection showing full approval status. While the response was adequate with documented corrective actions and cooperation with inspectors, the recurring nature of similar violations across two inspections and the significant volume of life-safety system deficiencies suggest the need for more proactive maintenance and compliance monitoring systems.

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May 1, 2025·investigationssevere
Event Score
78
Response Score
25

The facility failed three consecutive fire and life safety inspections spanning eight months (July 2024 through February 2025), resulting in a State Fire Marshal's Letter of Non-compliance. This represents a severe life-safety violation with systemic failure to correct known fire protection deficiencies affecting 67 residents. The facility's response was inadequate, showing only minimal progress (kitchen fire system upgrades 'in process') after repeated citations, demonstrating a pattern of delayed corrective action on critical safety systems.

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April 1, 2025·inspectionslow
Event Score
28
Response Score
78

The facility had a minor food sanitation violation involving an ice machine with visible splash residue on the backsplash and no documented cleaning schedule, potentially exposing 42 of 66 residents to foodborne illness risk. The facility responded appropriately by promptly acknowledging the deficiency, implementing corrective measures, and establishing a monitoring system within 12 days of the initial inspection. A follow-up inspection on April 24, 2025 confirmed full compliance with all deficiencies corrected, demonstrating effective remediation of the sanitation issue. This was an isolated procedural non-compliance with no evidence of actual resident harm, and the facility's timely correction reflects good operational responsiveness to regulatory findings.

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February 1, 2025·investigationsmoderate
Event Score
42
Response Score
72

The facility had a certified nursing assistant (Staff B) provide care to 63 residents for approximately 87 days with expired credentials due to a failure in their weekly credential audit system. Additionally, an allegation of aggressive staff-to-staff communication in front of a resident was investigated but determined not to constitute abuse or neglect, with no emotional harm to the resident. The facility responded appropriately by suspending the staff member involved in the communication incident, conducting an investigation per policy, and acknowledging the credential oversight upon discovery. While the credential lapse represents a systemic monitoring failure affecting care quality assurance, the facility demonstrated good corrective response and no actual resident harm occurred from either incident.

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January 1, 2024·inspectionsmoderate
Event Score
48
Response Score
0

The facility failed to secure toxic solutions in a common area, placing cognitively impaired ambulatory residents at risk for inadvertent ingestion of harmful substances. This represents a moderate safety violation affecting vulnerable residents with potential for serious harm. No information about the facility's response or corrective actions is provided in this initial notification letter, as the facility has been given 10 days to submit their plan of correction. The violation demonstrates inadequate risk assessment and environmental safety protocols for the resident population served.

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Independent

Built on public records. No paid placements, no referral fees.

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