Reviews for Legacy House
Warm Care, Security Concerns
Legacy House receives overwhelmingly positive reviews for its caring, multilingual staff who treat residents like family and provide individualized attention. Families consistently praise the quality of care, communication, and how comfortable residents feel calling it home. However, one significant concern involves theft of personal belongings (phones, iPad, medical equipment) and occasional medication administration errors, suggesting security and procedures need improvement.
My Mom entered Legacy House in 2019, within few months my Mom's samsung note 8 cell phone got stolen, that was my Mom's life line! Then we gave her an Ipad, it also got stolen then I made a commotion at the staff desk before we took my Mom out for dinner within few hours someone returned to where my Mom hided her ipad in her room. I also put a blood pressure cuff in my Mom 's room also got stolen. That blood pressure cuff was a professional health care people use. Please put a tracker into
This is a place that my parents consider as their own home because they are being taken care of by everyone working there. They feel comfortable around the management team, the nursing staff and daily caregivers. They are encouraged to voice their opinions and express their typical senior impatience. Seeing them living there contentedly gives me a peace of mind that my dearest parents are in good hands. Thank you Legacy House!
My mother moved into Legacy House last year and SHE LOVES IT! I’ve been her live-in caregiver for many years and wasn’t sure how she would handle the transition to assisted living. It is a huge relief that she is happy at Legacy House. The staff are very caring and treat resident like they are family. My mom loves the food too! She sits at the Vietnamese table and has made friends. Thank you to all the staff at Legacy House for providing such wonderful care to my mom 🙏❤️
They were such a great help with my mom when I was searching for an Adult Care facility. The staff always looked out for her and they brought a smile with them whenever my mom needed help. I'm so pleased with the support my mom received and I never felt like she was forgotten. There's a great variety of knowledgeable staff I've met with that would assist in making my mom feel comfortable and eased my anxiety - they know what they're doing and it shows! Legacy House paired with the PACE system is
The multi-lingual staff at Legacy House have taken great care of our mother for the past 10+ years. They encourage residents to stay active and provide individualized care programs. They also provide family members with regular emails and updates and are receptive to working with us to make sure our mom receives quality care. Thank you, Legacy House.