Quail Park Memory Care Residences of West Seattle
Assisted Living / Memory Care
Reviews
Loving Memory Care Excellence
Reviewers consistently praise Quail Park's warm, attentive staff who provide personalized, compassionate memory care. Families highlight exceptional communication, minimal staff turnover, and a smaller, more intimate environment compared to larger facilities. The team is commended for working seamlessly with hospice and making end-of-life care peaceful, with multiple reviewers noting staff genuinely loved their residents. No significant criticisms appear in these reviews, though the limited sample represents exclusively positive experiences.
Husband stayed for a month’s respite. Staff couldn’t have been nicer and cheery. The admin staff was super helpful.
Since QP opened, they have cared for my mom (2nd one to move in). The staff has provided a gentle, caring atmosphere as my moms Alzheimer's progressed. Once the end was near, the
Moved mom (90+ years old) into Quail Park from an Assisted Living Business on the Eastside. From the first meeting with Quail Park staff, I was impressed with how much smaller and
I have a friend that I am POA for and I when to Quail Park and was very impressed with the level of service they offered. The entire Staff was very helpful in helping me make my de
Inspections(7)
The facility had multiple procedural violations during a September 2025 inspection: an unlocked housekeeping cart with hazardous cleaning products accessible to dementia residents, expired and unlabeled food in three refrigerators risking foodborne illness, and incomplete service plans for two residents with significant medical needs (wound care, fall risk, seizure disorder). The facility responded appropriately by acknowledging all deficiencies, implementing corrective actions including staff training and system changes, and successfully passed a November 2025 follow-up inspection with zero deficiencies found.
View original report →Two memory care residents with cognitive impairments and history of inappropriate behavior were suspected of a physical altercation resulting in facial bruising, eye injury, and finger laceration with bleeding. The facility failed to report the suspected physical abuse to law enforcement as required by policy and regulation, only conducting an internal investigation. This systemic failure to follow mandatory reporting requirements placed all 51 residents at risk by preventing proper investigation of a violent incident between vulnerable residents with documented supervision needs.
View original report →The facility disputed deficiencies cited in a May 15, 2025 Statement of Deficiencies, triggering an Informal Dispute Resolution process. After reviewing all submitted materials and explanations, the Department upheld all original deficiency findings without modification. The facility's decision to dispute rather than immediately correct suggests a defensive posture, and the lack of any successful dispute indicates the violations were substantiated and warranted, though specific violation details are not provided in this IDR outcome letter.
View original report →This document is an IDR scheduling letter confirming the facility's request to dispute a citation for WAC 388-78A-2630 from a May 15, 2025 Statement of Deficiencies. The specific nature of the violation is not detailed in this administrative correspondence. The facility demonstrated appropriate response by formally disputing the citation through established channels and engaging administrative leadership (Administrator and Health/Wellness Director) in the IDR process. The proactive dispute and administrative engagement indicate the facility takes compliance seriously, though the outcome of the dispute and any corrective actions remain pending the June 12 IDR meeting.
View original report →A resident returning from the hospital was left unattended for 5-6 hours during day shift due to lack of communication between shifts, resulting in missed medications and breakfast. Night shift staff properly attended to the resident, but day shift caregivers were unaware of her return. The facility acknowledged the communication failure and a violation citation was issued under WAC 388-78-2160, though the report provides limited detail on specific corrective actions beyond the investigation.
View original report →The facility had serious medication management violations including administering blood pressure medications when parameters indicated they should be withheld, crushing medications without proper nurse delegation, and widespread failure to document medication administration for multiple residents. Additional violations included lack of tuberculosis testing within required timeframes, delayed staff orientation, and food safety issues including improper hand hygiene and missing refrigerator thermometers. The facility responded appropriately by acknowledging all deficiencies, submitting corrective action plans within 10 days, and successfully completing all corrections by the May 2024 follow-up inspection with no remaining deficiencies found.
View original report →The July 2023 inspection identified 14 fire safety and life safety violations including missing documentation for required fire drills, blocked fire doors and egress paths, inadequate electrical panel clearances, missing fire protection system inspections, and improper use of extension cords and multiplug adapters. While no immediate life-threatening conditions existed, the pattern of documentation gaps and physical obstructions represented moderate compliance failures affecting resident safety systems. The facility responded appropriately by correcting all violations within one month, as confirmed by the August 17, 2023 re-inspection showing full compliance and approved status.
View original report →