Provail

This inspection identified multiple systemic violations affecting dignity, care planning, and financial management across multiple residents. Key issues included: restricting access to personal items and common areas without consent to accommodate one resident's behaviors; incomplete care plans lacking critical seizure protocols and transfer instructions despite recent falls; improper management of resident funds with untracked shared expenses and cash balances regularly exceeding regulatory limits; and missing functional assessments for a resident with documented aggressive behaviors. The facility demonstrated partial awareness and cooperation during the inspection, with management acknowledging gaps in their quality assurance processes and committing to corrective actions, though fundamental systems for care plan accuracy and financial oversight require substantial improvement.