Habilitation Services
Supported Living
Reviews
Devoted Few, Systemic Failures
This facility receives polarized feedback, with some praising staff like Alyssa and certain CNAs, but multiple reviews cite serious care gaps. Patients report dangerously long wait times for medications (3-5 hours), rushed bathing that leaves residents feeling unclean, and inconsistent responsiveness to call lights. While PT/OT staff (Brandon, Wey) and CNA Stephen earn repeated praise for professionalism and compassion, night crew receives criticism for poor attitude and lack of caring. Families appreciate follow-up communication, but current patients describe conditions more consistent with an understaffed dementia facility than a quality rehab center.
My mother in law came for rehab here from Valley medical her medical condition worsened over the last months she needed anti biotics. Alyssa called me to follow up about care with
Very good place! Was on a tour with Alyssa Rodrigo & Christie they were very thorough in explaining the care & treatment my loved one would be receiving & made me very comfortable!
I was sent to this state provided facility. They do not help the patients, they help themselves. If I would have know the condition and pack of caring I would never go here. Never
I've been at this facility for a couple of month's and there is one CNA that has stood out. His name is Stephen. He has worked tirelessly, pulling several double shifts due to th
Inspections(2)
The provided content appears to be a scanned image artifact or header text (Washington State seal) rather than an actual inspection report with findings. Without substantive violation or compliance information to analyze, no deficiencies can be identified. In the absence of documented violations, the facility is presumed to be operating in compliance with baseline regulatory standards. No response assessment is applicable as no corrective actions were required.
View original report →The facility improperly secured a client's personal hygiene products in a locked closet without authorization in the client's service plan or consent, citing Pica prevention despite no documented history of ingesting such items. This represented a violation of the client's dignity and civil rights under WAC 388-101D-0130. The administrators responded appropriately by immediately acknowledging the error was due to staff miscommunication, confirming the restriction was unnecessary and not supported by the client's care plan, and committing to remove the items from secured storage and retrain staff on proper plan implementation.
View original report →