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Aegis Living Bellevue Overlake

Assisted Living / Memory Care / Respite Care

4.1
Positive Reviews, Concerning Regulatory Compliance Gaps
76ScoreAegis Living Bellevue Overlake is a 160-bed facility with overall above-average quality, operated by a local company. The property and location are both rated in the top 10%, and reviews are consistently positive, with families highlighting caring staff and well-planned activities. However, regulatory performance is around average, with 5 scored inspections revealing concerning patterns: 1 severe and 3 moderate violations, including systemic compliance failures in 2023 (staff working without required TB tests and background checks) and a 2024 finding of staff lacking training certifications. Critically, 2 of 5 inspections had response scores below 50, indicating the facility failed to adequately address identified problems. The most recent fire inspection in 2025 found no violations.

Strengths

  • +Reviews are in the top 10%, with families praising friendly and caring staff, thoughtfully planned activities, and quality patient care
  • +Property and location both rated in the top 10%, and operated by a local company
  • +Most recent fire inspection in 2025 found no violations

Concerns

  • 2 of 5 inspections had response scores below 50, indicating the facility failed to adequately correct problems found during inspections
  • Severe inspection in 2023 found systemic compliance failures including staff working without required TB tests and incomplete background checks
  • Moderate inspection in 2024 found staff working without required training certifications, placing 108 residents at risk

Reviews

Exceptional Staff, Slow Dining

Aegis Overlake earns consistent praise for its friendly, welcoming staff who demonstrate attentiveness to individual needs and create a strong sense of community. Reviewers highlight excellent activities, clinical assessment quality, and the beautiful, vibrant facility, with families expressing confidence in recommending it despite acknowledging high costs. The primary criticism centers on slow meal service, with food taking up to an hour and inattentive beverage refills during dining.

4.8Based on 16 reviews
G FinchMarch 27, 2026

Age 90. It’s way overpriced for the care I receive Wanted to be moved to another floor, Áegis refused. Summit is the Court Appointed Guardian. Summit, phone calls never answered, e

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Lisa EshelmanFebruary 26, 2026

We recently moved our mother to Aegis Living, and we could not be more pleased with our decision. The entire staff is friendly, kind, and genuinely caring. The activities are thoug

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Eugene RubinchikovFebruary 8, 2026

When my mom’s sister first moved here, she was very sick and weak. The care, attention, and nutritious meals she received made a huge difference in her recovery. Now she’s doing mu

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Kim EugeniyaFebruary 8, 2026

A very beautiful place to live with a professional staff and outstanding patient care. The team does a wonderful job.

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Inspections(5)

February 1, 2025·fire_inspectionsnone
Event Score
0
Response Score
75

The Washington State Patrol Fire Protection Bureau conducted a routine inspection on 02/13/2025 and found no violations at Aegis Living Bellevue Overlake. The facility demonstrated full compliance with fire safety regulations, indicating effective maintenance of fire protection systems and adherence to safety protocols. No corrective actions were required, reflecting the facility's ongoing commitment to resident and staff safety. This represents satisfactory baseline operations with no deficiencies identified.

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August 1, 2024·enforcement_lettersmoderate
Event Score
38
Response Score
25

The facility failed to ensure two staff members completed required continuing education, CPR, first-aid, and home care aide certification training, placing all 108 residents at risk of inadequate care. This was an uncorrected repeat violation previously cited in June 2024, demonstrating a pattern of non-compliance with training requirements. The facility's response was inadequate, as evidenced by the repeat citation and imposition of a $400 civil fine for failure to correct the deficiency within the required timeframe. The state conducted a follow-up visit that confirmed the ongoing non-compliance, indicating insufficient corrective action by the facility.

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August 1, 2023·investigationsmoderate
Event Score
38
Response Score
72

The facility failed to renew a required background check for one lead medication care manager, allowing the employee to work 46 days with an expired background authorization. This administrative violation placed 102 residents at potential risk from staff with unknown current background status, though the renewed check ultimately showed no adverse findings. Upon discovery during the inspection, the facility immediately completed the background check onsite, hired a new business office manager to oversee compliance, and implemented a tracking system to prompt future renewals, demonstrating a prompt and systematic corrective response.

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April 1, 2023·inspectionssevere
Event Score
68
Response Score
42

The facility had multiple systemic compliance failures across three inspection cycles, including staff working without required TB chest X-rays after positive tests, incomplete staff orientation and background checks, insufficient respiratory protection program implementation during COVID-19 (only 7 of 41 direct-care staff fit-tested), and missing pet vaccination records. The facility repeatedly failed to implement promised corrective actions, with TB and orientation deficiencies cited again in follow-up inspections despite attestations of compliance, demonstrating inadequate internal monitoring systems. The facility eventually achieved compliance by April 2023 after sustained regulatory pressure, but the pattern of uncorrected repeat violations and delayed implementation of safety measures indicates a moderate response quality.

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April 1, 2023·fire_inspectionsmoderate
Event Score
48
Response Score
72

The March 2023 inspection identified 15 fire and life safety code violations including improper electrical connections, missing fire door inspections and labeling, inadequate sprinkler system maintenance documentation, missing carbon monoxide detectors in laundry rooms, unfilled fire-rated penetrations, and unsecured compressed gas cylinders. The facility responded promptly and corrected all violations within one month, as confirmed by the April 2023 follow-up inspection showing full compliance. While the violations represented a pattern of maintenance and documentation deficiencies affecting fire safety systems, none posed immediate life-threatening danger, and the facility's timely corrective action demonstrated adequate commitment to regulatory compliance.

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