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Sunrise of Redmond

Assisted Living / Memory Care

4.1
Facility Summary
68ScoreSunrise of Redmond delivers overall above average quality, distinguished by top quartile performance in resident reviews, property condition, and location. Five public reviews on Google award a collective 5.0 rating, with families praising the welcoming atmosphere, memory care environment, and staff attentiveness. The facility benefits from above average leadership and brand reputation. However, regulatory performance falls below average across six scored inspections covering enforcement letters, fire safety, and investigations, with average event severity of 68.2 and response quality of 40.5. Families considering this community should weigh the strong operational execution and satisfied resident feedback against the documented compliance challenges in state oversight records.

Reviews

Exceptional Staff, Vibrant Community

Sunrise of Redmond receives uniformly glowing reviews from families and visitors, with consistent praise for compassionate staff who ease the often-stressful transition to assisted living. Reviewers highlight specific staff members by name—Chris, Megan, Tim, Ashley, Yvonne, and numerous caregivers—crediting them with patience, kindness, and going above and beyond. The facility stands out for its exceptional amenities including multiple enclosed gardens for both memory care and assisted living, a robust activity calendar with live music and community outings, and warm, welcoming atmosphere that feels like home rather than an institution.

4.8Based on 18 reviews
Mary WestmorelandMarch 4, 2026

I would highly recommend Sunrise of Redmond to anyone looking for an assisted living facility for their loved one. From the very first visit we felt welcomed. Chris S. made us fe

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Angelike YaniFebruary 28, 2026

had a wonderful experience with Sunrise of Redmond. The community is clean, welcoming, and beautifully maintained, especially the enclosed gardens. The staff are compassionate and

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Barbara WolterFebruary 27, 2026

I moved into Sunrise of Redmond over 3 years ago right after the community was remodeled. The building has an inviting, warm feel and I am very comfortable here. The common spaces

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Martha LeeFebruary 27, 2026

Sunrise of Redmond is great! My mom lives at sunrise in memory care. The staff are so friendly and caring! She’s getting much better care here than me and my family were providing

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Inspections(6)

October 1, 2025·investigationssevere
Event Score
78
Response Score
52

The facility repeatedly failed state fire marshal inspections over an 8-month period (February through August 2025), with violations including non-functional fire doors, missing documentation for fire alarm testing, emergency power systems, and fire dampers - placing all 91-104 residents at risk of life-threatening fire hazards. The facility demonstrated a pattern of non-compliance across four consecutive failed inspections despite stating they believed issues were corrected. While the facility eventually achieved compliance by October 2025 and worked with the fire marshal throughout, the prolonged timeline and recurring failures indicate inadequate initial response and insufficient corrective action systems, though ultimate resolution was achieved.

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September 1, 2025·enforcement_letterssevere
Event Score
78
Response Score
25

The facility housed 104 residents in an environment not approved by the state fire marshal, creating serious fire safety hazards. This represents a systemic life-safety failure with recurring violations cited three times (February 7, May 20, and August 20, 2025). The facility's response was inadequate, failing to correct deficiencies after repeated citations over a 6-month period, resulting in escalated enforcement with a $900 civil fine for uncorrected and recurring violations.

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May 1, 2025·enforcement_lettersmoderate
Event Score
55
Response Score
68

The inspection identified moderate violations including medication administration issues (staff administering without proper training), inadequate documentation of care services, and failure to maintain required resident records. The facility responded appropriately by conducting investigations, providing corrective staff training, implementing policy reviews, and establishing monitoring systems to prevent recurrence. While the violations affected care quality and documentation standards, the facility demonstrated a good-faith effort to address deficiencies through systematic corrective actions.

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April 1, 2025·enforcement_lettersmoderate
Event Score
52
Response Score
25

The facility failed to complete required resident assessments and update service agreements for multiple residents, creating risk of unmet care needs. These are repeat violations previously cited in January 2025, demonstrating a pattern of non-compliance with assessment requirements. The facility has not adequately corrected the deficiencies despite prior citation, resulting in civil fines totaling $600. No evidence of systematic corrective action is present in the report, indicating an inadequate response to the original findings.

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January 1, 2025·fire_inspectionssevere
Event Score
78
Response Score
18

This residential care facility received two consecutive Fire Marshal inspections (November 2024 and January 2025) citing identical critical life-safety violations including complete absence of required fire drills for all shifts and quarters, multiple malfunctioning fire doors that won't latch, damaged sprinkler heads (bent, painted, still with shipping covers), and comprehensive failures across fire suppression systems, emergency power testing, and safety equipment maintenance. The facility's response was grossly inadequate - despite being given over two months between inspections, not a single violation was corrected, demonstrating either inability or unwillingness to address fundamental fire safety requirements that directly protect vulnerable residents. The repeat citation of all 13 violations with no documented corrective action, combined with the facility's continued inability to produce any required inspection records or conduct mandatory safety drills, indicates systemic management failure in maintaining basic life-safety protections.

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November 1, 2023·investigationssevere
Event Score
68
Response Score
55

The facility failed to properly implement nurse delegation protocols for insulin administration to a diabetic resident, with the Registered Nurse Delegator (RND) failing to conduct required weekly supervisory visits for four weeks after initial delegation and not directly observing staff during initial insulin administration. This violation created serious risk of improper insulin administration to Resident 6, a potentially life-threatening medication error scenario for an insulin-dependent diabetic. The facility's response was moderately adequate - they consulted external resources and reviewed regulations after the citation, though the RND and Executive Director initially demonstrated lack of awareness of fundamental delegation requirements under WAC 246-840-930. The follow-up inspection on 11/02/2023 found all deficiencies corrected and the facility in full compliance, indicating the facility ultimately implemented necessary corrective actions, though the initial knowledge gaps regarding critical safety protocols were concerning.

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Independent

Built on public records. No paid placements, no referral fees.

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