Cogir of Bothell
Memory Care
Reviews
Caring Staff, Rising Concerns
Cogir of Bothell (formerly Sunrise) earns praise for its caring, patient staff who treat memory care residents with dignity and respect. Families consistently note the cleanliness, engaging activities, and responsive communication. However, concerns include one serious allegation of medical neglect involving an untreated foot infection, inconsistent personal care (shower frequency, handling accidents), rising costs that may be unsustainable for average families, and operational disruptions during an ownership change that created communication and medication issues.
Jenn was amazing! We did a tour with her to understand the next steps for my loved one, and she was so helpful.. professional.. and kind. It’s hard to find people with bedside mann
I’m absolutely so grateful for this community and how much they have helped my Dad transition into memory care. We had looked at multiple places but found that Jennifer was the mos
When our family received my dad’s diagnosis of Lewy Body Dementia, we were completely unprepared. His condition surfaced suddenly in an emergency situation and took us all by surpr
I visited my dear friend who lives here, and she is truly happy to be part of this community. Since moving from living alone, I’ve noticed her mood has improved and she seems much
Inspections(5)
The facility had three regulatory violations: improper handling of confidential resident information (posting a confidential list publicly and emailing protected health records to an unauthorized recipient), failure to complete tuberculosis testing for a medication technician within the required 3-day timeframe (delayed 83 days), and allowing a staff member with disqualifying background check results to have unsupervised access to residents. The facility acknowledged the violations, immediately removed the confidential list, confirmed corrective actions would be taken by December 2025, and subsequently passed a follow-up inspection on December 23, 2025 with all deficiencies corrected.
View original report →A resident was found unresponsive and pulseless, and staff initiated CPR until code status was determined. The facility made appropriate notifications to law enforcement and family, but failed to ensure all staff maintained current CPR certifications as required by policy. The facility's response was largely appropriate with timely emergency actions and notifications, though the underlying training deficiency represents a systemic gap in staff preparedness that could have compromised the emergency response.
View original report →The facility failed to complete ongoing assessments for a resident's pressure wound and diet changes, lacked proper documentation of hospice roles and medication monitoring in service plans, and had food safety violations including expired items and a resident without a food handler's permit accessing the kitchen. These deficiencies represented a pattern of documentation and procedural non-compliance affecting care quality. The facility responded appropriately by acknowledging all deficiencies, submitting corrective action plans within required timeframes, and successfully correcting all violations as verified by follow-up inspection on 06/18/2024.
View original report →The facility experienced multiple care quality issues including a staff member placing a resident on the floor (no injuries resulted), alleged lack of incontinence care, and staff non-compliance with COVID-19 masking policies during an outbreak which exposed residents to infectious disease risk. The facility responded appropriately by terminating the staff member involved in the floor incident and misconduct, maintaining infection control protocols including testing and monitoring, and meeting all reporting requirements to health authorities. While systemic issues with policy enforcement were evident, the facility took decisive corrective action and no actual resident harm occurred.
View original report →The February 2023 inspection identified 11 fire safety and life safety violations including blocked fire extinguishers, unsecured fire doors, combustible materials in mechanical rooms, breaches in fire barriers, and missing documentation for required emergency drills and safety testing. The facility demonstrated a good response by correcting all violations within approximately two months, as confirmed by the April 2023 follow-up inspection showing full compliance. While the violations represented moderate safety concerns affecting fire protection systems and emergency preparedness, none posed immediate life-threatening danger, and the facility's timely comprehensive remediation demonstrates adequate safety management systems.
View original report →