Normandy Park Assisted Living
Assisted Living / Memory Care / Respite Care
Reviews
Improving Under New Ownership
Normandy Park shows stark improvement under new ownership (2024-2025), with recent reviews praising caring staff, cleanliness, and welcoming atmosphere. However, historical reviews (2013-2022) reveal persistent problems: severe staffing shortages causing communication breakdowns and slow emergency response times, consistently poor food quality, high staff turnover particularly in kitchen and activities, and one disturbing report of filth and forged signatures. Recent positive momentum appears genuine but families should verify sustained improvements given the facility's troubled operational history.
My Mom has been a resident here for over 3 years now. The team here is what sets it apart. The peaple here are kind, caring and most of all, friends. I highly recommend Normandy Pa
This is a little gem of a community in the heart of Normandy Park. They are under new ownership, and I can’t say enough positive things about them! The care team and new Executive
Very exciting this community is under new mangement! They were able to accomodate our clients need to tour on a weekend with short notice. The on going updates look great. Excited
Very respectful, clean, and organized senior facility. I think the best thing about Normandy Park senior living is that they prioritize treating their residents well by working har
Inspections(1)
On January 23, 2025, the State Fire Marshal cited 13 violations at Normandy Park Assisted Living, including missing documentation for critical safety systems (hood cleaning, sprinkler inspection, fire alarm deficiencies, generator maintenance), physical fire safety issues (non-latching fire doors, exposed wiring, obstructed sprinklers), and minor code violations (extension cords, missing exit signage). The facility demonstrated a good response by correcting all violations within approximately 8 weeks, as confirmed by the March 19, 2025 follow-up inspection showing full compliance. While the violations represented a pattern of maintenance and documentation deficiencies affecting multiple fire safety systems, none posed immediate life-threatening conditions, and the facility's timely remediation across all areas indicates adequate commitment to regulatory compliance.
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