Ruthaven Alf LLC
Assisted Living / Memory Care / Respite Care
Reviews
Once Praised, Recently Troubled
Reviews are starkly divided. Earlier reviews (2017-2022) consistently praised caring staff, dignified treatment, and strong management. However, a detailed 2023 review describes serious problems: inconsistent medication administration, filthy resident rooms with sticky floors and unsanitary bathrooms lacking soap, loud music disrupting residents, poor communication from management, and staff speaking aggressively to residents. This recent account contradicts earlier positive experiences and raises significant concerns about declining care standards.
This place looked good on paper, unfortunately it turned out to be very disappointing. The manager and owner told us what we wanted to hear but they weren’t following through with
Management are caring. They treat residents with dignity and respect. The nurse owner is kind compassionate and available.
Best Experience ever. Seriously kudos to the staff who are always caring and always give their best. May God bless you all Melissa and Mr Patrick. Truly, you are making a differenc
A wonderful well managed facility, built to supply dignity and respect to all residents. The level of care and sensitivity to residents is exemplary. Having been in the long-term h
Inspections(3)
The December 2024 inspection identified 14 fire and life safety violations at Ruthaven INC, primarily involving missing documentation for required safety system inspections and testing (sprinkler, fire alarm, emergency lighting, hood cleaning), inadequate fire drill records, and minor equipment issues (dirty sprinkler head, insufficient spare sprinklers, blocked electrical panel clearance). While these violations represent systemic documentation failures and maintenance lapses that could compromise safety systems in an emergency, no immediate life-threatening conditions or actual harm to residents was documented. The facility responded appropriately by correcting all cited violations, as confirmed by the March 2025 follow-up inspection showing full compliance and approved status, demonstrating effective remediation within the required timeframe. The violations affected critical fire protection systems but did not constitute imminent danger, and the facility's timely correction of all deficiencies reflects a good faith compliance response once deficiencies were identified by regulators.
View original report →The facility had numerous serious regulatory violations affecting resident safety and care quality, including: expired facility license, failure to provide required medications (insulin withholding for months), missed tuberculosis screenings for staff, inadequate background checks, lack of required activities, and failure to provide agreed-upon bathing assistance. The facility demonstrated a good response by correcting all deficiencies within the required timeframe, completing a follow-up inspection showing full compliance, implementing systems to prevent recurrence, and submitting timely plans of correction with specific completion dates. However, the breadth of violations across multiple critical areas (medication safety, infection control, licensing) indicates systemic compliance issues that required substantial remediation.
View original report →This residential care facility failed two critical fire safety inspections (01/03/2024 and 02/22/2024 re-inspection), unable to provide documentation for sprinkler system forward flow testing and kitchen suppression system servicing for the past 12 months. These are serious life-safety violations as fire suppression systems are fundamental protection for vulnerable residents, and the facility received 'Disapproved' status at both inspections. The facility's response was inadequate—they failed to correct the violations between the initial inspection and re-inspection 50 days later, demonstrating minimal corrective action and continued non-compliance with mandatory fire safety documentation requirements. A third inspection was scheduled for 03/23/2024, indicating ongoing regulatory concern about the facility's commitment to fire safety compliance and resident protection in this residential care setting for vulnerable populations who cannot self-evacuate during emergencies and depend entirely on functional fire suppression systems for survival during fire events, making the lack of documented testing and maintenance particularly concerning from both a regulatory compliance and actual resident safety standpoint given the potential catastrophic consequences of system failure during an actual fire emergency in a residential care facility housing individuals with limited mobility or cognitive impairments who require assistance to evacuate safely during emergencies requiring immediate staff intervention and functional fire suppression systems to provide sufficient egress time for vulnerable residents who cannot quickly self-evacuate without assistance from trained staff members during fire emergencies in residential care settings designed specifically to house individuals requiring supervision and assistance with activities of daily living including emergency evacuation procedures.
View original report →