Living Court Assisted Living Community
Assisted Living / Memory Care
Reviews
Caring Staff, Troubled Management
This facility shows a stark divide between positive resident experiences and serious management concerns. Multiple reviews praise the warm, caring staff and vibrant community atmosphere with residents actively engaged in activities. However, several families report alarming issues: residents being evicted without proper notice after wandering incidents, management providing false information about services and Medicaid acceptance, and poor communication regarding care needs. The disconnect between frontline caregiving quality and administrative competence is a recurring pattern.
Imagine a retired law enforcement individual had to stay at your facility. Knowing you have people with opinions like this would make me think twice before going here.
What a warm inviting friendly place. It was so reassuring to see all of the smiling faces on the people who live there. Kind staff and I talked with some of the residents and they
As I toured this community I couldn’t help but realize how many residents were out of their rooms, interacting with each other. They are very activity focused and really bring the
PLEASE DO NOT USE THIS FACILITY!!!! My mom was a resident there when it was doing business as a Living Court assisted-living facility, she’s lived there for four years until she wa
Inspections(4)
This facility had multiple fire and life safety code violations during an April 2025 inspection, including malfunctioning fire doors, missing documentation for critical safety systems (sprinkler inspections, fire alarm testing, smoke detector sensitivity), deficient kitchen suppression systems, and improper cigarette disposal. The facility responded promptly with corrective actions, achieving full compliance by the August follow-up inspection after correcting all violations identified during the July re-inspection. While the violations were serious due to their systemic nature affecting multiple fire safety systems, none created immediate life-threatening conditions, and the facility demonstrated good corrective action by scheduling necessary maintenance and addressing all deficiencies within four months.
View original report →The facility's fire alarm communication system was in trouble status for 4-5 days (08/01-08/05/2025), creating a critical life-safety system failure in an assisted living facility. While the facility immediately initiated fire watch procedures, they failed to follow their own policy by conducting patrols at 30-minute intervals instead of the required 15-minute intervals, leaving vulnerable residents with inadequate monitoring. The facility conducted some investigation to identify the cause and worked with service providers to restore the system, demonstrating moderate responsiveness, though the initial policy non-compliance and extended system downtime indicate gaps in emergency protocol adherence.
View original report →An elevator technician accidentally cut a sprinkler water line while working in the ceiling, triggering a fire alarm and requiring a 4-hour water shutoff to the eastern portion of the facility. The facility responded immediately by implementing 30-minute fire watch protocols, coordinating with the fire department, and proactively notifying the State Fire Marshal before the formal complaint was filed. No residents were evacuated, no injuries occurred, no apartments were damaged, and repairs were completed promptly with no code violations observed by inspectors. The incident represents an accidental contractor error with exemplary facility response and communication throughout the emergency mitigation process.
View original report →The facility had multiple critical fire and life safety system violations including malfunctioning fire doors, damaged/painted/loaded sprinkler heads, failed fire dampers, missing sprinkler system documentation, and fire alarm deficiencies. These systemic failures in fire protection systems created significant potential for resident harm in emergency situations. The facility responded appropriately by conducting re-inspections, scheduling repairs, and correcting most violations within 5 months, though some fire door and damper issues required multiple follow-up inspections before full resolution was achieved by August 2024.
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