Brookdale Foundation House
Independent Living / Assisted Living / Memory Care
Reviews
Friendly Staff, Uneven Follow-Through
Brookdale Foundation House garners mostly positive reviews, with residents and families praising the friendly and caring staff, the beautiful and spacious facility, and the appealing food. However, multiple reviewers report serious concerns about cleanliness (particularly urine odors and carpet stains), high costs with unexpected charges, understaffing leading to inadequate care ratios, promises made during sales that aren't fulfilled, and management follow-through issues. Some families left within months due to unmet expectations, while long-term residents express satisfaction and contentment.
My mother likes Brookdale Foundation House. She thinks the staff is very friendly. It seems to meet all her needs so far. She's not happy about having to move out of her home,
The tour I did of the memory care facility of Brookdale Foundation House was more than excellent. They were very knowledgeable about talking with me about my sister's situatio
This is some of the things I notice that needs improvement. 1) cleanliness, the dining room tables and chairs need to scrubbed down. The hallway smells very strongly of urine. The
The tour at Brookdale Foundation House was good. It was a good facility, a bigger one, and very nice, just out of our budget. They have the dining, the outdoor gardening areas, the
Inspections(7)
The facility had extensive and systemic life-safety violations including 205 failed smoke detectors requiring a fire watch, multiple critical fire protection system deficiencies (missing sprinkler testing, damper failures, fire door malfunctions across 20+ locations), fire-rated construction breaches, and egress control failures in memory care. The facility demonstrated moderate response capability by correcting some immediate hazards during inspection and ultimately achieving compliance by the February 2026 reinspection, but significant gaps existed in documentation, preventive maintenance programs, and initial inability to provide access to all areas for inspection, indicating reactive rather than proactive safety management.
View original report →A dryer fire occurred while drying sheets and towels, with unknown cause. The facility's maintenance staff successfully contained and extinguished the fire before fire department arrival, preventing spread beyond the dryer unit. No evacuation was needed, no injuries occurred, and the dryer was immediately taken out of service. The inspector found no violations during follow-up inspection, noting no lint buildup or obvious fire hazards, indicating adequate facility response and fire safety protocols were followed despite the incident itself representing a moderate safety concern in a residential care setting.
View original report →The facility had serious violations including employing an uncredentialed caregiver who provided direct care for over 1,100 days, two staff lacking required training and continuing education, and three staff with incomplete or missing tuberculosis screening. These systemic failures in credentialing and health screening posed significant risks to vulnerable residents. The facility responded appropriately by acknowledging the deficiencies, implementing corrective actions, and successfully completing all corrections by the follow-up inspection, with no deficiencies found upon verification.
View original report →A sprinkler pipe burst in resident room 117 during cold weather, disabling part of the fire suppression system. The facility appropriately relocated the affected resident and immediately implemented a fire watch while awaiting contractor repairs. The State Fire Marshal found no violations during the complaint investigation, indicating adequate interim safety measures were in place. The facility demonstrated good responsiveness by maintaining compensatory measures and coordinating with regulators, though the event itself represents a moderate safety concern due to compromised fire protection systems.
View original report →The August 2023 inspection identified 17 fire and life safety violations, primarily consisting of missing documentation for required inspections (hood cleaning, fire walls, dampers, sprinkler systems, emergency lighting, generator maintenance) and physical deficiencies (improperly closing fire doors, painted sprinkler heads, extension cord misuse, open electrical boxes, excessive combustible decorations). While no immediate life-safety hazards were present, the pattern of documentation gaps and maintenance issues represents moderate non-compliance with fire protection standards. The facility responded appropriately by correcting all violations within approximately 40 days, as confirmed by the September 18, 2023 follow-up inspection showing full compliance, demonstrating good corrective action and follow-through on systemic documentation and physical deficiencies.
View original report →A small hole was discovered in sprinkler piping, temporarily compromising the fire suppression system. The facility responded promptly by engaging a qualified vendor (Cintas) to repair the leak and implemented appropriate interim safety measures by conducting a fire watch while repairs were completed. The inspector found no deficiencies at the time of inspection, indicating the facility's corrective actions were adequate and timely, with all systems restored to working order.
View original report →The facility experienced a brief one-hour power outage caused by a vehicle striking a power pole on June 28, 2023. The facility demonstrated exemplary emergency response with automatic generator activation, proper fire system operation, safety checks conducted every 15 minutes, and appropriate fire department notification for visitors trapped in the elevator. No deficiencies were cited, and no residents were injured during the incident, reflecting strong emergency preparedness protocols and staff responsiveness to an external infrastructure event beyond the facility's control.
View original report →