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Village Green Senior Living of Federal Way

Independent Living / Assisted Living

3.9
Facility Summary
69ScoreVillage Green Retirement Campus demonstrates above average overall performance, with particular strengths in property quality and location, both ranking in the top quartile. The facility has received positive feedback across 20 public reviews, averaging above average satisfaction, with residents and families highlighting spacious apartments, attentive care staff, and quality food service. Regulatory performance sits around average based on three inspections covering fire safety and standard compliance, with event severity and response quality scores in the moderate range. Leadership and brand recognition also rate above average. The community is owned by VGFW PROPCO, LLC, a Federal Way-based entity.

Reviews

Excellent Care, Beautiful Setting

Village Green earns consistent praise for its warm, attentive staff and beautiful grounds, with residents and families highlighting excellent care quality, particularly nursing support during health declines. The food receives mostly positive feedback, though a few reviewers find it bland, and the apartments and cottages are described as spacious and well-appointed. Minor concerns include occasional billing issues, dated room décor in some areas, and costs that may feel high when utilities and extras are factored in, but overall satisfaction remains very strong across all care levels.

4.5Based on 20 reviews
Richard WilliamsMay 6, 2025

My mother lives at Village Green and loves it! Her apartment is spacious, private, and fits her very well. The care staff and office staff are wonderful to her and very kind. Mo

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AnonymousApril 14, 2025

What we like the most about Village Green is our food and the server, [name removed]. Yes, we would recommend this community to other families based on the experience so far.

AnonymousApril 3, 2025

my mother is in an independent living cottage and we have limited exposure to the assisted living or apartment style housing., but it's been a great experience for us. nothing real

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Stewart WJuly 24, 2024

I will start out with the negative, the rooms could use an upgrade. Beyond that the food was good, the general staff was very good and the nursing was outstanding. My mother deteri

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Inspections(3)

January 1, 2025·inspectionssevere
Event Score
68
Response Score
58

The facility had multiple serious violations affecting resident safety, including staff providing oxygen at 4.5L/min instead of ordered 2L/min to a resident unable to operate the equipment, medication left unobserved with a cognitively impaired resident, unsafe bed rails with entrapment hazards, water at 165°F (45° above maximum), and two staff lacking required dementia/mental health training. The facility conducted investigations and corrected deficiencies within the required timeframe, but the Executive Director and Health Services Director were unaware of most violations until inspection, indicating systemic oversight failures. One training deficiency was previously cited and recurred, demonstrating incomplete corrective systems.

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September 1, 2024·fire_inspectionssevere
Event Score
68
Response Score
72

The initial July 2024 inspection identified 22 serious fire and life safety code violations at this residential care facility, including multiple fire door failures, missing fire alarm system documentation, malfunctioning fire alarm in trouble status, undocumented sprinkler testing, inadequate emergency generator installation, and unsecured oxygen cylinders presenting immediate hazards. The facility demonstrated a good response by correcting 19 of 22 violations by the September re-inspection, though two critical issues persisted: fire doors still failed to close/latch properly in multiple locations, and the fire alarm system remained in trouble status. The facility proactively scheduled outstanding sprinkler testing and maintained communication with inspectors throughout the correction process.

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June 1, 2023·inspectionssevere
Event Score
72
Response Score
48

The facility had severe nurse delegation violations including failure to maintain required documentation, lack of competency verification for staff administering insulin injections, missing weekly supervision visits, and inadequate resident-specific task instructions. The RN-Delegator was unaware of documentation requirements and did not conduct individual staff assessments or verify competencies for high-risk tasks like insulin administration. The facility acknowledged the violations and committed to corrective action with a compliance date, but the response was only moderately adequate as the RN-Delegator left the facility without completing required assessments or supervision, and no evidence of systemic changes or immediate protective measures was documented.

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Independent

Built on public records. No paid placements, no referral fees.

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