The Orchards at Grandview
Assisted Living / Memory Care / Respite Care
Strengths
- +Located in a top 10% area and operated by a local company with a top 10% track record.
- +Multiple reviewers praised the quality of food and described staff as caring and attentive.
- +Recent fire safety issues (wall penetrations, door gaps) were corrected promptly during inspection.
Concerns
- −3 of 6 inspections had response scores below 50, indicating the facility failed to adequately address deficiencies found by inspectors.
- −One severe inspection found failures in monitoring residents' skin concerns that resulted in actual harm, including one resident requiring emergency hospitalization.
- −Incomplete service agreements were found missing required elements for monitoring resident risks and behavioral interventions.
Reviews
Caring Staff, Critical Gaps
Most reviews praise caring staff, good food quality, and a welcoming environment, with several families reporting loved ones thriving under the facility's dementia care. However, critical reviews cite serious concerns including inadequate hygiene leading to one death, slow call light response, staff being cold or abrasive toward families, and failure to protect residents from assault. The facility appears to excel when functioning well but has significant care gaps that endanger vulnerable residents.
I have heard from people in this facility that the food is very good. That the food has very good favor and is appalling. The employees that work there are very caring.
Kitchen Just passed State Inspection for the second time in a row! The Residents love the food and staff! Everyone is so caring and hardworking! It’s Home away from Home ❤️
My mother died, because if the lack of care, she went septic because they failed to properly bath and care for her.
I work at Tucson Medical Center in Arizona. I was pleasantly surprised at the facility here. The staff were all very helpful and nice. My mom is well taken care of and I am so than
Inspections(6)
The facility had incomplete negotiated service agreements missing required elements for monitoring resident risks, nursing services, and behavioral interventions. This represents a procedural documentation deficiency with minimal immediate impact on care delivery. The facility immediately acknowledged the issue and added all missing elements during the inspection, demonstrating an exemplary response that required no follow-up plan of correction.
View original report →This document is an administrative template showing the signature page of a Statement of Deficiencies form for The Orchards at Grandview, but contains no actual inspection findings, violations, or deficiency details. Without substantive content describing any violations or facility responses, no assessment can be made. This appears to be either a blank form or an incomplete document fragment missing the actual deficiency descriptions and corrective action details.
View original report →The inspection identified three low-severity fire safety issues: two wall penetrations in the riser/electrical panel room, gaps at the base of two resident room doors, and debris on exterior sprinkler heads. All violations were corrected on-site during the inspection, demonstrating immediate responsiveness. The facility was advised to conduct annual inspections of resident door gaps to prevent recurrence, and the next inspection is scheduled for May 2026.
View original report →The Department of Social and Health Services completed a full inspection of The Orchards at Grandview assisted living facility on 02/13/2024 and found no deficiencies. The facility was in full compliance with all regulatory requirements at the time of inspection. No violations were identified and no corrective actions were required.
View original report →The facility failed to monitor and evaluate skin concerns for two residents, resulting in actual harm: one resident required emergency hospitalization and another experienced delayed treatment for a pressure injury. These systemic monitoring failures across multiple residents demonstrate serious deficiencies in resident care oversight. The report documents violations and imposed a $400 civil fine, but provides no information about the facility's response or corrective actions taken.
View original report →The May 2023 inspection identified 13 routine fire safety deficiencies including missing documentation for fire drills and system inspections, improper use of multiplug adapters, fire doors not closing properly, non-functional emergency lighting, and unsecured oxygen cylinders. One emergency light was replaced during the inspection, and by the June 2023 follow-up inspection, all violations had been corrected. The facility demonstrated an exemplary response by resolving all findings within 30 days with zero issues remaining at re-inspection.
View original report →