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Aegis Living Kirkland

Assisted Living / Memory Care / Rehabilitation

4.1
Well-Regarded Facility with Regulatory Follow-Through Gaps
73ScoreAegis Living Kirkland is a 60-bed assisted living facility operated by an in-state company, with overall performance above average. The facility ranks in the top 10% for reviews, property quality, and location. Families consistently praise the beautiful, well-maintained facilities, strong programming, and food quality. Regulatory performance is around average across 7 inspections, though 2 severe findings occurred and 2 inspections had response scores below 50, reflecting poor corrective follow-through. The facility failed 3 consecutive fire marshal inspections in 2024 before achieving compliance. Repeat violations included outdated resident service plans and food sanitation lapses. Despite regulatory challenges, resident and family satisfaction remains notably high.

Strengths

  • +Reviews are in the top 10% statewide, with families praising beautiful facilities, strong programming, and delicious food
  • +Property quality ranks in the top 10%, with consistent mentions of well-maintained facilities
  • +Location ranks in the top 10% for convenience and accessibility

Concerns

  • 2 of 7 inspections had response scores below 50, indicating inadequate corrective action follow-through
  • The facility failed 3 consecutive fire marshal inspections in 2024, with systemic non-compliance documented before eventually correcting violations
  • Repeat violations included outdated service plans for residents and food sanitation deficiencies (handwashing, hair restraint procedures)

Reviews

Exceptional Care, Premium Price

Aegis at Totem Lake/Kirkland earns consistently high praise for compassionate, attentive staff and a clean, well-run environment. Families highlight smooth transitions, excellent nursing care, strong management presence, and meaningful activities that help residents adapt after loss. The primary criticisms are cost (described as expensive with high entry requirements) and small private rooms, with one reviewer noting food variety fell short of advertised during COVID.

4.9Based on 13 reviews
Mary AFebruary 11, 2026

My friend has only lived at Aegis of Kirkland for the past two months. It’s been a tough battle for him because he needed immediate care coming out of the hospital. Aegis worked wi

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Karin HsiaoJanuary 13, 2026

My parents moved here two years ago and my Dad has stayed after my Mom’s passing in 2024. The facilities are beautiful and well maintained, the programming awesome and the food del

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Megan LNovember 18, 2025

My mom moved into Aegis at Totem Lake earlier this year. After my dad passed, she went through a lot of changes, and we wanted to make sure she had extra support and care around he

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Pat O.November 14, 2025

My mom has lived at Aegis Living on Totem Lake Boulevard for a little over a year. This is a place full of very caring people. Kristen was so very thoughtful helping us understand

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Inspections(7)

December 1, 2025·fire_inspectionsmoderate
Event Score
42
Response Score
78

This fire safety inspection identified 15 code violations at a residential care facility, primarily involving improper electrical equipment (extension cords, power taps), fire protection system deficiencies (fire doors not self-closing, sprinkler system maintenance issues, failed fire department connection hydro test), and egress concerns (obstructions, door operation problems, delayed egress system issues). The facility corrected 14 of 15 violations during or shortly after the inspection, demonstrating a proactive response. The one outstanding issue (fire department connection repairs pending after failed hydro test) requires follow-up but corrective action is underway. These violations represent a pattern of maintenance and operational non-compliance affecting life safety systems, but the facility's prompt remediation indicates good operational responsiveness to identified deficiencies.

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October 1, 2025·fire_inspectionsmoderate
Event Score
42
Response Score
75

This routine fire safety inspection identified 15 code violations, primarily related to fire protection systems and egress safety, including unlisted power taps, improper extension cord use, fire door maintenance issues, sprinkler system testing deficiencies, and a failed fire department connection hydro test requiring repairs. The facility demonstrated a good response by correcting 14 of 15 violations during or immediately after the inspection, with only the fire department connection repairs remaining pending due to the technical nature of the required work. While the violations represented moderate safety concerns affecting life safety systems, none posed immediate jeopardy to residents, and the facility's prompt corrective action demonstrated adequate commitment to regulatory compliance.

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June 1, 2025·inspectionsmoderate
Event Score
45
Response Score
68

This facility had repeat violations across multiple inspections involving outdated service plans (failure to document use of pressure relief cushions for 2 residents), incomplete staff training and background checks, improper food sanitation practices, lack of nurse delegation documentation for medication administration, and tuberculosis testing delays. These violations represented a pattern of administrative and compliance failures affecting care quality. The facility responded by completing corrective actions after each citation, with follow-up inspections on 4/22/2025 and 6/18/2025 confirming all deficiencies were corrected, though the recurrence of service plan violations between February and April inspections indicates corrective measures initially lacked durability.

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May 1, 2025·enforcement_lettersmoderate
Event Score
45
Response Score
25

The facility failed to update service plans for two residents (uncorrected from February) and violated multiple food sanitation requirements including handwashing and hair restraint procedures, placing 37 residents at risk for foodborne illness. These are repeat violations previously cited in February 2025, demonstrating a pattern of non-compliance. The facility's response has been inadequate, as evidenced by the persistence of these deficiencies through the follow-up inspection, resulting in $700 in civil fines. No evidence of meaningful corrective action or systemic improvements was documented between the initial citation and follow-up visit.

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October 1, 2024·investigationssevere
Event Score
72
Response Score
48

The facility failed its third consecutive Fire Marshal inspection on 09/03/2024, demonstrating multiple fire safety violations and systemic non-compliance with life-safety regulations. The facility acknowledged the violations and reported creating a corrective plan with vendor quotes to address deficiencies. However, the repeated failures across three inspections indicate inadequate urgency in resolving critical fire safety issues, resulting in a Statement of Deficiency and citation issued on 09/10/2024.

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September 1, 2024·fire_inspectionssevere
Event Score
68
Response Score
72

Initial inspection on 7/25/2024 cited 22 violations including critical fire safety issues: capped/missing sprinkler heads, failed fire dampers, multiple fire doors not closing properly, obstructed egress paths, missing safety system documentation, and incomplete fire drills. Many violations involved systemic maintenance failures affecting life-safety systems. The facility responded appropriately by correcting immediate hazards during inspection and resolving most violations by the 9/3/2024 re-inspection, though three critical items remained uncorrected (fire damper failures, sprinkler documentation, kitchen suppression deficiencies). By 9/30/2024, all violations were corrected and the facility received approval, demonstrating adequate but initially delayed response to serious safety deficiencies.

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August 1, 2023·fire_inspectionsmoderate
Event Score
45
Response Score
72

The July 2023 inspection identified 12 violations primarily involving missing documentation (fire-rated construction inspections, sprinkler system records, fire door testing schedules) and equipment deficiencies (fire door not latching, missing smoke detector, broken emergency light, non-functional exit signs, wall penetration). The facility responded appropriately by correcting all violations within approximately one month, as confirmed by the August 15, 2023 follow-up inspection showing full compliance. While the violations represented systematic gaps in required maintenance programs and documentation, none posed immediate life-safety threats, and the facility's timely corrective action demonstrated good compliance management.

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