The Gardens at Juanita Bay
Independent Living / Continuing Care (CCRC)
Reviews
Loyal Families vs. Trust Concerns
Reviews are sharply divided between long-term families praising exceptional staff dedication and warmth over many years, versus serious concerns about transparency and communication raised by others. Multiple reviewers highlight caring directors, minimal staff turnover, and personalized attention that kept residents engaged for 7+ years. However, one family reports deliberate concealment of incidents and urges families to look elsewhere, while visit experiences were underwhelming with poor follow-through on scheduled tours.
I try to volunteer there when I can. The directors are caring and giving. The residences are so sweet and warm to each other. And they always seem to have different activities for
They weren't expecting me. She apparently was sent an email about me coming, but forgot about it. The woman there talked to me for a few minutes and said they didn't have any ro
My mom has been there about 7 years, best staff ever! I always feel so welcomed there. Staff has always gone over the top with mom and she is going on 93! Very caring place.
I would give 0 stars if I could! Very behind-your-back facility. No matter what they say, don't trust them. I can't stress how bad this place is behind the curtain! Find another pl
Inspections
No inspection reports available