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Sails Washington INC

Supported Living

3.9
Facility Summary
79ScoreSails Washington INC performs above average overall, with particular strengths in its property quality and location, both in the top quartile, while leadership and brand reputation are above average. Public reviews are around average, with five Google reviews noting staff knowledge of client needs, personalized supports, and care that extends beyond medical requirements to include meaningful experiences. Reviewers express trust in both program managers and caregivers. The facility's combination of strong physical attributes and attentive, client-centered care contributes to its above-average standing among senior housing options in the area.

Reviews

Caring Staff, Medical Concerns

Reviews present starkly divided opinions. The majority praise SAILS for personalized, client-centered care with deeply invested staff who provide meaningful experiences beyond basic medical needs and communicate well. However, one critical review alleges serious medical neglect resulting in hospitalization, poor leadership response, and concerns about handling medically complex clients, warning that constant family oversight is necessary.

4.2Based on 5 reviews
Shayla ScottFebruary 10, 2026

The care and investment of SAILS staff is evidenced in their deep knowledge of and responsiveness to client needs. They center clients in every way possible to support them having

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Stephanie HollowayFebruary 10, 2026

The staff really seem to care about providing the clients in their care with experiences that they enjoy and will remember for years to come. The level of care goes beyond just med

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Chance LittleBoyFebruary 10, 2026

SAILS really goes above and beyond for personalized supports. I can’t recommend SAILS more, from program managers to the caregivers I would trust my family members with any of them

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JessiahFebruary 10, 2026

The staff is really great and easy to communicate with with, they have very quality care, when I encountered a issue (very small issue just had trouble figuring everything out) the

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Inspections

No inspection reports available

Independent

Built on public records. No paid placements, no referral fees.

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