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Fairwinds Redmond

Independent Living / Assisted Living

4.0
Facility Summary
75ScoreFairwinds Redmond demonstrates above average overall performance, supported by top quartile property quality and location, along with above average leadership and brand standing. Regulatory history shows around average performance across five fire and investigation inspections. The facility has earned above average marks from residents and families, with 30 public reviews averaging approximately 3 out of 5 stars across two platforms. Reviewers consistently highlight attentive staff members, many with long tenure exceeding 15 years, strong communication during health concerns, comfortable living spaces, quality meals, and an active community atmosphere where residents and staff interact on a first-name basis.

Reviews

Caring Staff, Vibrant Community

Fairwinds Redmond earns praise for exceptionally caring staff who know residents by name, with many employees staying 15+ years. Families appreciate the strong sense of community, excellent activities programming, spacious apartments, and beautiful grounds. The primary criticism centers on food quality and service, with one reviewer noting mediocre meals and long wait times, though most residents praise the dining. One family reported misleading information about end-of-life care capabilities, particularly around mobility assistance policies.

4.5Based on 74 reviews
Kristin CMarch 20, 2026

Staff is amazing and assisted living care is excellent. Their communication with us when my father in law was ill was great. There are some employees who have been there for 15+ ye

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RichardMarch 20, 2026

The staff are "top drawer", the meals are very good, my apartment is very comfortable, and the residents are friendly and we all go by first names. All makes for a community feelin

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AnonymousMarch 19, 2026

The staff are very friendly and address all the residents by name. They have lots of activities for people to join in and both the residents and staff stay positive as new people a

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Karrin DFebruary 4, 2026

[name removed] my guide was extremely helpful and knowledgeable. She even made me some fresh cookies. I really appreciated her knowledge and experience.

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Inspections(5)

November 1, 2025·fire_inspectionssevere
Event Score
68
Response Score
38

This residential care facility received three consecutive disapproved inspections (March, August, November 2025) citing 19+ life-safety violations including blocked egresses, non-functional fire doors, missing smoke detector testing, failed sprinkler system maintenance, improper fire-rated penetrations, covered smoke detectors, and unrestrained gas appliances. The facility demonstrated inadequate response with persistent violations across all three inspections, incomplete corrective actions, and systemic failures in maintenance documentation and fire safety compliance. Despite some vendor engagement and partial remediation attempts, critical deficiencies remained unresolved, indicating poor safety culture and insufficient management oversight in a vulnerable population setting.</budget:token_budget>

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August 1, 2025·fire_inspectionssevere
Event Score
78
Response Score
28

This facility had severe and recurring fire safety violations across multiple inspections, including blocked egress routes, non-functional fire doors, improperly maintained fire suppression systems, exposed electrical hazards, missing fire-rated penetration seals, covered smoke detectors, and systematic failure to maintain required safety system documentation and testing schedules. The facility demonstrated minimal response between the March and August 2025 inspections, with most critical violations remaining uncorrected, particularly life-safety systems like fire doors, emergency power testing, and fire alarm maintenance. The facility acknowledged violations but failed to implement adequate corrective actions, with inspection reports showing ongoing deficiencies and missing documentation for critical safety systems. Pattern of systemic non-compliance across fire protection, electrical safety, and emergency preparedness indicates inadequate safety management oversight at this residential care facility serving vulnerable seniors.

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March 1, 2025·fire_inspectionssevere
Event Score
68
Response Score
78

The facility's automatic fire alarm notification system failed to dial 911, creating a severe life-safety risk for 143 residents who depended on automatic emergency response. The facility responded appropriately by immediately implementing 24/7 fire watch protocols, notifying Redmond Fire Department within hours, and working urgently with vendors to install a cellular communicator replacement within approximately 17 days. While the response was timely and comprehensive, the duration of the system failure and number of impacted residents warrant the severe event classification despite no actual fire occurring during the outage.

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August 1, 2024·investigationslow
Event Score
25
Response Score
65

The facility failed to administer a required one-step tuberculosis test to a newly hired maintenance staff member who had documented negative two-step testing from previous employment. The Health and Wellness Manager acknowledged unfamiliarity with the specific Washington Administrative Code requirement for the one-step follow-up test. The facility cooperated with the inspection, identified the gap in their TB screening protocol, and committed to implementing corrective monitoring systems, though the report does not detail specific corrective actions taken during the inspection period beyond acknowledgment of the deficiency.

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May 1, 2024·fire_inspectionslow
Event Score
25
Response Score
85

A maintenance worker accidentally struck a sprinkler head while painting an empty apartment, activating the sprinkler system and fire alarm, causing water damage to the unit below. The facility responded promptly by immediately relocating the affected resident to a vacant apartment with no service interruptions, coordinating with the fire department who arrived within 15 minutes and established fire watch, and having the sprinkler system repaired and restored to normal operation within hours. The May 16, 2024 follow-up inspection found no International Fire Code violations, and no injuries or fire damage occurred during the incident. This was an accidental activation with appropriate emergency response and no lasting safety impact to residents or operations.

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Independent

Built on public records. No paid placements, no referral fees.

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