SeniorAIQ
Beta

Sewa Home Care LLC

Adult Family Home

Facility Summary
N/ASewa Home Care LLC demonstrates above average overall performance, with particular strengths in location (top quartile) and customer reviews (top quartile). The agency's leadership and brand recognition also rank above average, while property characteristics are around average for the category. However, the five available Google reviews present notable concerns, with multiple clients reporting communication challenges including unreturned calls and emails to the main office and HR department. Some reviewers have expressed disappointment with service quality and professionalism. Families considering this agency should inquire directly about communication protocols and response timeframes during the evaluation process.

Adult Family Home

Adult family homes are individually licensed by Washington State DSHS. Each home is run by a proprietor (not a corporate operator), so the licensed party and the person responsible for day-to-day care are the same.

Proprietor of record
Shrestha, Kiran
(425) 282-4178

Reviews

Strong Care, Failing Staff Support

Reviews show a stark divide: families receiving in-home care praise Serengeti's responsive management (particularly Purity), experienced caregivers like Joseph and Choi, and flexibility adapting to changing needs. However, multiple employees report severe communication breakdowns with the company, including ignored complaints and unreturned calls to HR and main office over extended periods, suggesting significant internal operational issues.

2.6Based on 5 reviews
Brady MillerFebruary 7, 2026

I've already tried contacting you guys multiple times but you've been ghost this whole time, so thats a lie that you guys care. Because you don't. I've emailed and called the main

Show more
Lizard KingFebruary 6, 2026

They don't contact you after calling and making complaints about a month ago, im still waiting for a callback. I even tried to reach HR via email.

Donella GoudeauOctober 22, 2025

I have not received good and professional service from Serengeti. I was referred by Sam Amira a friend of owner. Very disappointing! Donella Goudeau

jeanine BriscoeDecember 18, 2024

Serengeti has provided a great service for my 96 year old father, giving care that has allowed us to keep him in his own home as he ages. His caregiver, Joseph has been patient an

Show more
See all 5 reviews →

Inspections

No inspection reports available

Independent

Built on public records. No paid placements, no referral fees.

SeniorAIQ
© 2026 SeniorAIQ · Built in the Pacific Northwest