Hearthstone
Independent Living / Assisted Living / Memory Care / Skilled Nursing / Continuing Care (CCRC)
Reviews
Strong Community, Care Gaps
The Hearthstone is praised for its exceptional Green Lake location, CCRC structure, caring staff, and strong community atmosphere. Residents highlight excellent amenities, activities, and physical therapy services. However, one family reported their mother with dementia was declined readmission after hospitalization despite medication controlling combativeness, raising concerns about care continuity and buy-in fee policies. Some reviewers noted sales staff could be dismissive and meal plan inflexibility.
I was in Hearthstone for 4 weeks of rehab following a hospital stay for surgery. I was in a double room but never had a roommate. It was quiet and comforting once I adjusted to the
Our decision to move to Cove West at the Hearthstone took several years. We were specifically looking for a non-profit CCRC in order to meet any future healthcare needs. The Hearth
We love calling the Hearthstone our home, as does our dog Dosey, who is SO happy living just one block from Green Lake park. Exercise classes and the well-equipped gym keep us phys
A cautionary note based on my mother's experience. She was living at the Hearthstone and developed dementia. Eventually she became combative and had to be hospitalized. The Hearths
Inspections(3)
The facility failed to consistently document medication administration in electronic records for 4 of 7 sampled residents, with multiple instances of missing documentation including controlled substances and disease-specific medications, creating risk for medication errors. Staff explained nurses administered medications as ordered but failed to click 'save' to finalize documentation in the eMAR system. The facility conducted staff interviews, identified the root cause as a procedural documentation failure rather than actual medication errors, submitted a plan of correction by the deadline, and successfully corrected all deficiencies as verified by follow-up inspection on 07/02/2025.
View original report →The inspection identified multiple procedural violations including incomplete tuberculosis testing for 2 staff members, missing national fingerprint background check for 1 staff member, inadequate documentation of a private caregiver's role in a resident's service agreement (repeat deficiency), and failure to complete required 14-day assessments and safety evaluations for bed rail use. The facility responded appropriately with timely corrective action plans (completed within 11-17 days), conducted follow-up investigations, and successfully corrected all deficiencies as confirmed by the follow-up inspection on 12/06/2023. While the violations represented a pattern of documentation and assessment failures affecting care quality, there was no evidence of actual resident harm, and the facility's prompt remediation demonstrated adequate commitment to compliance.
View original report →This was a routine fire safety inspection conducted by the Washington State Fire Marshal on March 20, 2023, at Hearthstone residential care facility. The inspection report indicates that all violations noted during previous related inspections have been corrected, and no new violations were identified during this visit. The facility demonstrated good compliance with fire protection requirements, having successfully addressed all prior findings, resulting in an approved status.
View original report →