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Merrill Gardens at Ballard

Independent Living / Assisted Living / Memory Care

4.0
Facility Summary
80ScoreMerrill Gardens at Ballard ranks in the top quartile overall, with particularly strong performance in reviews, property quality, and location. The facility has received 17 public reviews across two platforms, averaging highly positive ratings that highlight attentive staff and thorough communication from leadership. Regulatory inspections show above-average compliance, with two scored reports reflecting moderate event severity and solid response quality. The community is noted for supporting resident well-being and fostering social connections. Category performance ranges from top quartile in several areas to above average in regulatory standing, leadership, and brand reputation, indicating consistent quality across multiple dimensions of senior living care.

Reviews

Exceptional Staff, Outstanding Care

Merrill Gardens Ballard earns exceptional marks for its welcoming staff, immaculate facilities, and restaurant-quality food served on a flexible schedule. Families consistently praise Community Relations Director Ian Mackenzie for honest guidance and the long-tenured staff for genuine care, while residents enjoy diverse activities, spacious apartments with modern amenities including in-unit washers/dryers, and a prime walkable Ballard location. The sole concern raised by one family was inadequate nighttime staffing for memory care residents, particularly those with neurodegenerative diseases, though the facility excels for independent seniors.

4.5Based on 42 reviews
nedzad duldanicApril 2, 2026

Good news

Kendal ElçiFebruary 28, 2026

It is an amazing place! Super clean, kind employees , nicest people I ever met! While I am there a pianist was performing!

Jessica GFebruary 14, 2026

My dad moved here a few months ago. We are so happy with the progress he has made while there. Before he moved in, he was living off of junk food and very rarely leaving his apartm

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Karen Ann ChalupnikAugust 11, 2025

when i inquired about merrrill gardens as a possible home for my mother, ian mackenzie, the communications director at merrill gardens, ballard, suggested a nearby adult family hom

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Inspections(2)

March 1, 2025·inspectionsnone
Event Score
5
Response Score
75

The Department of Social and Health Services conducted a full inspection of Merrill Gardens at Ballard on March 20, 2025, and found no deficiencies. This represents a clean inspection with complete regulatory compliance across all assessed areas. The facility demonstrates adequate baseline operations and maintenance of required standards, requiring no corrective actions.

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December 1, 2023·inspectionsmoderate
Event Score
45
Response Score
55

The facility failed to develop adequate care plans for Resident 3's continuous glucose monitoring, with no documented roles for family members providing supplies or backup plans if supplies were unavailable. Additionally, Resident 4 was assessed as high fall risk but the report cuts off before detailing related deficiencies. The facility was given 45 days to correct deficiencies and had consultation provided on water temperature requirements. Response was moderate as the facility cooperated with the inspection and was provided time to develop corrective action plans, though no evidence of immediate corrective actions is documented in this initial deficiency report.

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Independent

Built on public records. No paid placements, no referral fees.

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