Reviews for Northgate Plaza
Warm Staff, Strong Community
Northgate Plaza is consistently praised for exceptionally caring, professional staff—especially named individuals in dining, nursing, and management. Families highlight the warm, welcoming community atmosphere, convenient location (near shopping, library, parks), and cleanliness. Most find the food good, though a few note repetition or inconsistency. Two notable concerns emerge: one 2022 review citing billing issues for unused care services, and several older reviews mentioning care quality inconsistencies. The facility appears well-suited for active seniors seeking full-service living without institutional feel, with strong value for cost cited repeatedly.
If I needed assisted living, I would live here. A social worker contacted me regrading my client, who could no longer live independently, and highly recommended Northgate Plaza. Her care was so appreciated. She was blind from birth. The whole team accommodated her needs in anyway they could. Their staff work & appreciate one another, creating a welcoming atmosphere. I especially like that it’s a smaller establishment with an inviting entrance. There’s more but I’ll leave it at that.
What a great experience! The staff is super friendly and very informative. We have had nothing but an excellent experience getting my mother situated in an assisted living community.
My father's apt is accommodating and was clean and ready to go upon move in. They even helped set up the cable tv. My only complaints: more frequent showers (only 1x week) and shower asst and daily dress assistance. Staff and residents are very happy, kind, and helpful. There appears to be a wide range of daily activities, offering at least something for everyone. One of the exercise and activities guy, [name removed], is super nice and fun!! Food is good, dining area is nice and accommating, r
Lovely staff, good place!
We are in Northgate Plaza. It's very nice. They're there for us if we need them. I have not seen one unhappy person here. They're just wonderful. People are easy to talk to, and you're never alone. It's good that they have a lot of good activities, and we can go out and go shopping if we want. It's all within walking distance. We were able to have a two-bedroom, two-bath unit here. We have a nice little living room and a little kitchen, where I won't be doing a
I think staff is caring and professional activities and programming are good the place is great on decorations. Parking and safety are concerning due to area but overall my brother is content. Fountain is beautiful for residents and others to look at.
I don't know how I would have found such a wonderful place for my mom without A Place for Mom! I would recommend to others. NorthGate Plaza is a warm hearted home with exceptional staff who truly care about every resident!
We moved my mom and dad in with very little notice. Everyone has been incredible, especially Nicole.
I had the pleasure of visiting Northgate Plaza, an assisted living community, after being invited to a beautifully organized fundraiser for Alzheimer’s by Nicole Pratt. From the moment I arrived, I was struck by the warm, welcoming environment and the genuine sense of community that fills the space. The event itself was a testament to the care and professionalism of the staff. Everything was thoughtfully arranged, and it was clear that the team at Northgate Plaza takes great pride in supporting
I think that Northgate Plaza is a wonderful facility. I loved her with my husband in 2019, they were great with him and treated him with love, respect, and care. After he passed away in 2021, I then moved out as I didn’t need assisted loving, but after a few months I was lonely and asked if I could return. I love the fact that I don't have to shop, cook, and clean. Now I have lived at Northgate plaza since 2021, and I am very happy. The facility is run beautifully with a great Director and exce
Staff at Northgate Plaza are wonderful and attentive! Mindy the nurse is always on top of things and Michelle the executive director is amazing! They take care of their residents like they would their own family members.
TL;DR - I am really very happy to have found the team at NBK Northgate Plaza, and feel confident in their concern and care for my family. The individuals on staff are tremendous, and they seem focused on supporting each other and the residents. The facility itself appears well appointed and cared for. We found this NBK location on relatively short notice through a recommendation from A Place For Mom. We visited a number of spots, but chose Northgate Plaza for a number of reasons. The staff has
I am so happy to have found a great home for my dad! They made the transition easy, everyone is friendly and helpful, and I love the location! It’s wonderful to have the whole Northgate Plaza team helping look out for Dad!
MBK Senior Living Northgate Plaza is a true gem in the world of senior living! I visit often as part of my role with a local home care agency, supporting clients who live there and helping others explore their next chapter—and I’m consistently impressed by what I see. The location is ideal, right in the heart of Northgate and close to shopping, restaurants, and amenities. The apartments are spacious and thoughtfully laid out. Whether you’re looking at a large studio, or a one- or two-bedroom,
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Northgate Plaza is a wonderful caring facility. the staff are warm and friendly and give excellent care to the residents. There are many activities and the administration team is lots of fun!
I have been involved with NorthGate Plaza for several years and have observed the staff and residents of the community to be extremely pleasant and welcoming. My personal encounter with the management and directors has been quite remarkable. I have observed them to be cautious, considerate, and resourceful towards the residents who reside there. I have assisted many elderly individuals to relocate to various senior living communities within many counties, and I have found North Gate Plaza to be
Northgate Plaza was lovely and yet not overdone. It's a relatively urban setting, but the grounds were lovely. They had flower beds and such. I thought how nice it was going to be to watch those flowers through the year instead of just concrete or urban scenery. It was very nicely done. It was not as luxurious as some of the others, but it was delightful and very comfortable. I saw three different layouts of rooms and I saw the effort of the person working with me. You could tell she was th
We moved my mother-in-law to Northgate Plaza a couple of months ago and we couldn't be more pleased with the care she is receiving. Everyone is so nice and caring and while we were apprehensive about the move, she is thriving. I can't say enough nice things about this place!
Due to some sudden health issues my mother was unable to continue living independently on her own. After touring countless assisted living facilities throughout the Seattle area, Northgate Plaza turned out to be the perfect place for my mother.....and not just for her, but also for our families peace of mind as well. The transition was seamless and very easy on my mom, especially after we got her all settled in. Northgate Plaza is great facility, and it starts with their staff. They are VERY
The outstanding care my mom receives is comforting, knowing folks who help her truly care about her takes a lot of stress of our shoulders. I am so grateful for her community and the staff, they're like family!!
my mom doesn't participate in any activities but she's been encouraged and they seem to have a variety they offer, so 5 for offerings. We would recommend this community to other families based on the experience we have had so far.
I just toured Northgate Plaza. Nicole was a wonderful tour guide! We had lunch in the dining room. Large variety of choices and the food was great. The residents I was introduced to were all very friendly and welcoming. Nicole showed me 3 apartments, all very nice. Nicole spent 3hours! With me and I enjoyed every minute. The facility was very clean and bright
Compassionate, caring, and a welcoming staff are what makes Northgate Plaza a place to call home. The people are the difference and it shows! Residents enjoy a wide variety of activities and the monthly casino trip brings my mother much joy! Thank you to all the staff for all that you do each and every day.
Northgate Plaza does a very good job for us, it's high quality at a reasonable price. One area for improvement would be a greater variety of food choices.
Staff is very friendly and upbeat or positive and always ready to help even if not assigned to you or your section. Just raised prices. Does not accept Medicaid.
We moved our mom to Northgate Plaza a couple of months ago. She loves it there!! The move-in process was made easy with the guidance of Nicole, Michelle and Brian.The staff is all wonderful and very helpful. Our mom feels like she is “at home”. Our mom loves the activities, special outings and having transportation provided to her medical appointments. The meals are delicious and the servers take time to get to know her and her food preferences. Our mom was able to bring her little fur baby with
It is well run, clean and very hospitable.
My mom has been living at MBK Northgate for about six months now. There were some hiccups during the onboarding because of some miscommunication between staff members, but over time they resolved themselves. The care staff here are excellent, if pricey (cost of care increases every year, separate from the rent increase). We ended up hiring an additional private caretaker because my mom needs more help right now, but I'm happy with MBK's staff as a pricier backup option. Phil is absolutely incred
I recently toured Northgate Plaza and had a wonderful experience. The staff was warm and welcoming, and the community itself is clean, beautifully maintained, and full of great amenities. I also had lunch during my visit, and the food was very good. It’s clear they focus on creating a vibrant, comfortable environment for residents. I would highly recommend taking a look if you’re considering senior living options.
I recently toured Northgate Plaza in Seattle’s Northgate neighborhood, and I have to say, it’s a really nice looking building. The design and layout are well done, and it feels welcoming and well-maintained. During the bazaar, the atmosphere was especially vibrant, making the experience even better. It’s clear that the space is thoughtfully utilized for events like this. [name removed] was the tour guide and she was super friendly, knowledgeable, and made the experience enjoyable by sharing inte
MBK Northgate is truly exceptional! From the moment I walked through the doors, I was struck by how clean and well-maintained everything is. The attention to detail in keeping the community spotless is impressive. The staff here are simply amazing. Especially [name removed] & [name removed]! They are warm, attentive, and go above and beyond to make everyone feel at home. Whether it's helping with a question, planning fun activities, or just offering a friendly smile, their genuine care shines
What a beautiful community! I attended the Holiday craft fair and also took a tour of a lovely two bedroom unit. The Holiday event was full of craftspeople, artisans and sprinkled with culinary surprises. The two bedroom was spacious with two bathrooms and an airy kitchenette with a gorgeous back splash. It was a space easy to call home.
My friend Bill and I had a wonderful time and Nicole was very helpful and Nicole as well as the other people that worked there running the event. they even gave us a lunch! It was wonderful being there! We will definitely be there next year God bless!
Such a beautiful community! Nicole Pratt gave a wonderful tour… she’s so knowledgable and fun. We also really enjoyed the Holiday open house.
Holiday bizarre was fantastic, great mix of vendors offering quality goods. Staff working at the community were very pleasant and knowledgeable. Nicole P sales director stood out with her excellent customer service and genuine respect for everyone.
Just wanted to give Northgate Plaza a big-time positive shout out. Our mom is a resident there for a couple of months now and the care and attention to her needs has really been top notch. EVERYBODY there is genuinely kind and excellent at what ever role they fill at Northgate Plaza. We're grateful that mom has a safe and compassionate place to be. More important is that her experience is very positive and she's very happy with her living experience. They've got many daily activities, they
We have the sweetest nicest residents!
Outstanding staff of caregivers at all levels such as Michele, Denice, Nicole , Lisa K. , CeCe, Ziva, Genet and Daniella plus many others. They are always willing to go that extra mile to help us residents. A warm, friendly environment always exists and provides a feeling of comfort and safety. Many interesting activities are available to keep us engaged and entertained. Chef Lisa and her staff always serve up delicious and varied meals. I would recommend this place to anyone!
Northgate Plaza (MBK senior living) and the employees are great. All employees are always ready and willing to help. The grounds and faculties are clean, neat and well taken care of. Nichole and Michelle in the front office are very welcoming, professional and very knowledgeable. Front desk Lisa and Lisa. Both do an amazing job with residents. Providing info and help. Joe in maintenance department is a top quality guy. Who shows he really cares about the facility and it's residents. Does great w
Northgate Plaza is a good place for a person of retirement age to live. My mom has lived there nearly 11 years and although she has tried other places she always returned to Northgate. Staff like Michelle, Nicole, Ziska, Lisa(2), David, Gemet and CeeCee are always welcoming and accommodating.
Michelle played an instrumental part in helping our family place a loved one in an adult family home. We had no idea how to begin our search. Michelle reached out to facilities and basically did the leg work for us. The one we chose was someone she highly recommended. Our family member is receiving excellent care and we couldn’t be happier with our decision.
I highly recommend scheduling a tour at Northgate Plaza with Nicole, if you’re looking into senior living. The building is clean, staff is welcoming, amenities are amazing and the overall atmosphere is great. I met with Executive director Michele and she took the time to answer all questions I had! I was very pleased with my visit to MBK.
Northgate plaza is one of four communities we had on our finalist list. With the luscious landscaping, Northgate was the winner. From the delicious food, the caring staff, and the variety of fun and engaging activities we know we made the best choice for our family.
This is a wonderful place
Nicole was awesome, a genuine person that serves her community well.
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We picked this community because of the friendly atmosphere.
I would like to thank and commend several people for their always, kind, friendly, excellent, and genuinely caring help to me. The people I mention have often gone above and beyond for me time and time again, and I am grateful for them. They deserve much thanks and recognition for all they do for all at NGP. Front desk: Lisa K, Lisa T, Denise C Caregivers: Dirjana K, Simret, Cece, Bati, Zewdi,Yegerem, Genet, Lily, David, Katy, Anidin, Maricel, Tesfai Servers: Jeanette, Rosa, Zana, Yonny, Alicia
I am most impressed by the caring staff at Northgate Plaza
He's been Northgate Plaza three months so far so good. He is tough but they still keep him. I like the overall feel there and like I say he seems good and engaged. Happy with the food and activities and they honored him as a veteran. The staff seem mature. It has been a really good experience so far.
The staff are great. They are very helpful and caring. They plan lots of fun activities. And there are always special events around each holiday. But mostly the administration folks are very approachable. I am very happy here and have met many new friends. I highly recommend this place.
5 for all of it. I thought it was a great facility! The staff were very friendly and helpful. I felt that the community was kept very clean and tidy.
Adequate. Was a good budget friendly option. Care team is kind but seems to be understaffed. We receive a lot of synonyms of “that’s not my job” which is not a good experience in interacting with leadership and has lead to challenges in coordination of care. Instilling a culture of serving residents and their families, who are their support system and at times lifeline would go miles. Unfortunately, the attitude toward family seems to be more “dealing with” than “serving” when staff is busy due
It's a friendly, welcoming atmosphere. Plus the location was good.
My friends are living here. It is easy to reach off the freeway. The staff are super helpful. And the manager, Melissa, is exceptional in her care & professionalism for the residents.
Amazing staff, treated my mom with respect, kindness,and made her feel safe. I would highly recommend Northgate Plaza for anyone looking for a retirement or assisted living for themselves or family. Thanks! Cyndi for Bea
From the first time I visited Northgate Plaza , I experienced the warm and friendly atmosphere of the staff and residents. I made a decision that this was the place I wanted to live. The administration is open to changes that residents suggest and meet with us monthly. The cook and the Residents’ Council also meet with us and try to implement ideas or give reasons why the idea can’t be implemented. All this openness is greatly appreciated. The activities are varied and provide the residents wit
Love it for the friendly atmosphere.wonderful caring staff. I would to give a special thanks to Gaby. She is a wonderful housekeeper and always provides great customer service to us residents.
What a warm and welcoming community! I am always greeted by name from the fantastic Concierge, Denise. Everyone is so kind and I love walking into a vibrant, active space. The residents congregate in the lobby for activities, coffee and to see friends. The care team is amazing also. Alisha, the assisted living director, is such a wonderful advocate for her residents!
Michelle is so wonderful with people😉!
Michelle is a great person she helped out our family a lot
Michelle is an amazing outstanding individual that always goes above and beyond for anyone ir anything ❤️
Michelle is great
Highly recommend Northgate Plaza community! Excellent staff, friendly, and very informative.
Wonderful staff, super friendly and helpful, knowledgeable. Very nice place and spicy dining room, fun activity spaces and game rooms. I would consider placing my own Dad here when the time comes!
My family member is happy living at the Northgate Plaza. She gets to her appointments, she enjoys the activities.
Wonderful friendly service. Had dinner and it was great.
Alisha Cartwright has to be the best caregiver you could ever meet! The work ethic, care and compassion she brings to Northgate Plaza everyday shows how truly special she is!
I just wanted to take a moment to recognize one of your employees who assisted me in my search for a potential new home for my 74 year old mother. Alisha Cartwright went above and beyond to answer all questions that I had to accommodate my mother's needs. She was polite, and empathetic to our needs, and very professional about some of the extra care that may be required for her. I walked away feeling well informed and at ease. Our decision has plagued us both with anxiety over a residence, and
Chief Lisa is wonderful and I can count on her to make some thing vegetarian for me specially. That is something I really think of her going beyond her normal work schedule and making this special for me. Thanks Lisa
Northgate is my home. The staff and the residents are my family. I feel safe here. Special thanks to Lisa Kuhns who provides a friendly, helpful face at the concierge desk. Really, all the staff are wonderful.
denise did a great job thank you!
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Great experience! Alisha was very helpful :)
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Very friendly management,staff, service, residents.Everyone.Good nutritious food. Entertainment, movies, games, shopping rides, scenic drives..
Wonderful staff, always willing to go the extra mile to help the residents.
Roza is a server superb in Northgate Plaza's dining room. She answers all questions about meals & brings your order quickly. Roza is especially kind to all & knows how to soothe residents that get upset. She deserves 10 stars.
My mom has lived at Northgate Plaza since March of 2023. The facility and apartments have been remodeled nicely. I visit I often and found the caring staff is awesome, and food is great! Mom does not take advantage of activities, but looks like they have nice offerings in that department.
I like Northgate Plaza. It was the first one that offered, 'Do we want to be picked up?' It was Axel who came out. He was friendly and nice. So he got Uber. He was personable. He engaged with my mom the best he can. He showed us around. It was very clean and very nice in there. They were having like a pony day, so they brought in a pony. The staff offered us lunch before we Ubered back. Mom and I went ahead and accepted that one. We both had cheeseburgers and it was a very nice cheeseb
I can’t say enough about the staff and facility. The new director and her staff are top notch. The care my mom received was above and beyond expectations. The facility is clean and cheerful, residents are their primary concern at all times. We just love them all - The Petty Family
be sure you know what you're paying for the monthly care level they've established for you and what it includes. Initially my loved one was paying an additional [ amount removed] per month for her care level. Nobody ever reviewed it with her and nobody ever showed up to provide the help or services described in the care level. We were told they never attempted to provide the services because they noticed my loved one had a private caregiver with them, Their private caregiver was there to ha
We had an amazing tour with Northgate Plaza. The staff were very welcoming. The facility itself is beautiful. This was a very close second choice for us, it was hard to choose. During the tour, they gave us samples of their food and it was excellent. I would definitely tell others to check this facility out during your search.
We chose NorthGate Plaza mainly because of the location and the overall feeling that we got from the salesperson. They have a great maintenance staff and a caring nursing staff. I would recommend this facility to others looking.
I went to Northgate Plaza. They were fine. We walked to the dining room and a couple of apartment samples. Then we sat at a desk and talked a lot about possibilities. Northgate Plaza has no way to get food to my wife in the room. We saw a studio and a one-bedroom. On Thursday afternoon, they have an open bar. The place is really nice.
This is a good full service place if your loved one want activities and meals and everything included. The staff here are very friendly and majority of them have been here a long time. My interactions with the staff are good. The tour was good and very welcoming and they gave me all of the information that I needed. There is a target next door and that makes it even better.
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We appreciate you hosting our team Concierge Care Advisors for our meeting. It was a great experience and everyone was amazing. The food was delicious as well and very clean community. Thank you again !
Our family had an in person tour and it was a good experience
This was an excellent choice for my husband and I, we feel very supported here. Anytime we have questions they get the answer to us immediately. The activities are great and are actually doing more and more each day. The meals are good, sometimes it is a hit or miss, but the general rule here is they are good and the service is wonderful. The staff members are just so helpful, we are very happy happy people. This community has met all of her hopes and expectations.
We have heard good things about the meals they are serving from other residents, and the activities do look really good. They have a salon there which is great, but one thing that is a little disappointing is they have yet to find someone to work at the salon. However, we do think the value for cost is really good.
My father has lived at Northgate Plaza for nine years. He has enjoyed the friendly kind staff and his friends, the comfort of a pleasant apartment, and activities such as music, anagrams, and parties. We are very happy with the continual care and support he has received and always feel welcome. We have appreciated the meticulous protocols with Covid-19 and the extra steps staff has taken to reduce the residents' isolation. Northgate Plaza is conveniently located by stores, the library, a park, a
My father has lived at Northgate Plaza for nine years. He has enjoyed the friendly kind staff and his friends, the comfort of a pleasant apartment, and activities such as music, anagrams, and parties. We are very happy with the continual care and support he has received and always feel welcome. We have appreciated the meticulous protocols with Covid-19 and the extra steps staff has taken to reduce the residents' isolation. Northgate Plaza is conveniently located by stores, the library, a pa
My father has lived at Northgate Plaza for nine years. He has enjoyed the friendly kind staff and his friends, the comfort of a pleasant apartment, and activities such as music, anagrams, and parties. We are very happy with the continual care and support he has received and always feel welcome. We have appreciated the meticulous protocols with Covid-19 and the extra steps staff has taken to reduce the residents' isolation. Northgate Plaza is conveniently located by stores, the library, a park, a
I've been in and out of Northgate Plaza many times and have always had a very positive experience. It's a beautiful, clean facility with the most friendly staff. The staff is always very helpful and seems to enjoy working there. Residents seem very happy and there seems to always be something fun going on. Pleasure to visit!
We chose Northgate Plaza because I was impressed with the staff, they were helpful and continue to be helpful. They got to know my mom and her individual needs. The apartment sizes here were also very nice. My mom enjoys the meals, they have a dining room and they have a choice on entrees to choose from on the menu. If you need it delivered they can do that as well. Overall it is really a good experience for her and I would recommend to others looking.
From our understanding our loved one's seem to really be enjoying the meals they serve. They do set up a big outdoor tent with a heater where we can come visit them during the week.
I love that they have the dining room, it was the biggest thing for us. This doesn't feel like a cafeteria like a lot of other places we looked into. It feels more like a restaurant and they have a menu to choose from and are served. Right now it is hard because of the virus, but overall they have stayed on top of the medical needs of the residents. It does help to have an advocate family member. I would recommend the community to others.
I like everything here. I have no complaints about the community. The staff are friendly, helpful and accommodating.
I like the caregivers and I like the dining room staff. I've lived in three similar communities and the food is by far the best here.
It has been hard going through this pandemic, but the staff are good. They do their jobs and the caregivers are great.
I'm comfortable here. I want to stay here. The one thing that I could improve here is the dining room. Sometimes, it takes a long time to be served dinner.
I really like living here. The staff is nice, I enjoy my neighbors and the food is good. The only thing I don't like is the fire alarm. I have no complaints.
I enjoy living here. The staff treat me so well. I have never been treated this good in my entire life.
During the pandemic, it has been hard to adjust to the changes. However, I would rather be here than anywhere else. The staff are friendly and respectful. I enjoy being back in the dining room. The one thing I would like to see you as more variety on the menu. Overall, I enjoy living here.
Everything is fine here. Everything is good. All I want is the beauty shop to open up.
Great community and staff. Keeping us safe, connected with fun activities.
This is not the place I moved into. The food is not good, I throw out more than I eat!! Last night the beef dish was so bad I tossed it out in food waste!! Also the housekeeping staff is short-handed. I was told one person has from 11-14 apts in one day. My carpet has been cleaned once since I been here! Also last week at happy hr the tables in the patio I used 6 wet towels to clean. 2 tables I would not put anything on them, not very healthy!
We visited others and we chose this community because my mother in law is a smoker and she needed a place this she smoke safely. We did like everything about the community when we visited including the dining room was nice. The food is good with some variety in restaurant style dining. Her apartment is very nice. The laundry room has been inoperable for a month now which has been difficult for the residents.
I am totally satisfied with living here. It's like having Christmas every day! I'm still trying to get used to having everything done for you. And the meals remind me much of what my Mother used to make. It's a very nice atmosphere to be living in. I'm now able to manage my health much better! I'm totally satisfied!
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My 83 year old father is very happy, having spent his first year at Northgate Plaza. The staff is great, and there are lots of nice parties and entertainments provided. His wife, who was living separately from him has decided to move in, because after visiting, she liked it so much, she decided to join him.
Staff is nice. The food is pretty good. The staff is very helpful. I don't have any complaints. Whenever I have a problem, someone always helps me.
Great place to live. Nice apartments with amenities if desired (kitchenette), beautiful open public spaces. Welcoming staff and residents. Super helpful and compassionate staff. Lovely dining room.
Staff is willing to work with residents, list to and accept suggestions and apply when able, provide activities that help our mental and physical being. Inner action between residents and the younger staff helps them with people skills. Outside services, 4 bus stops serving 6 bus routes and there are many retail shops within two blocks.
Northgate Plaza is very favorable. I love the anytime dining, the staff members, all very helpful and pleasant to be around. One area for improvement would be clearer guidelines during the move-in process.
I like the community. I have heard no negative feedback about this place. I like the staff because I think they are treated very well. There is nothing bad I can say. I would recommend this place to anyone.
I find this community is well operated. The staff are all very nice and helpful. The food is acceptable. Some days are better than others. My apt is very comfortable. I enjoy the park across the street and enjoy that 3 times a week. Enjoy [name removed] exercise. I would recommend this facility to friends.
I have no complaints. The food here is the best I've had out of all the communities I've lived in. The front desk is very helpful.
I really like the community. It's close to family. I really enjoy the activities, mainly the art classes, exercise, memoirs and poetry and the book clubs. I appreciate the option to be able to go on grocery runs or the shuttle bus. I enjoy the wide range of opportunities on the activities calendar.
This place is perfect, it has everything I need.
Better than most. Most very friendly. Too many changes.
Friendly atmosphere. Good community. The food is good, never have to wait long. Service is friendly.
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I reviewed more than 50 senior residence options with my parents. Northgate Plaza ranks among the finest and compares favorably with properties that cost twice as much or more. Recent renovations focus on relaxing colors of the sea making the building clean, cheerful, and fresh. Family is always welcome; the dining serves a revolving, respectable menu. I've been pleased with staff friendliness, attention to residents, family, and each other. Good communications make a smooth operation; N
My dad had a great experience at Northgate - great facilities, warm and friendly staff, tasty food!
We visited this assisted living facility and liked it a lot, though didn’t come here since my Dad decided to stay in New Mexico. Very nice, cheerful and supportive staff. It felt like a welcoming community, with activities listed daily. I think my Dad would have been happy here.
We were so grateful that "A Place for Mom" helped us find Northgate Plaza. It was an easy and wonderful experience from the staff, to the actual apartment, to the price, etc. It's the perfect place for our dad.
The apartment was lovely and the atmosphere was very pleasant.
My partner lived at Northgate Plaza, and it was lovely. They had good and caring staff. The food was adequate. They had a coffee bar, recreation room, bingo, music and festival entertainment.
The facility is smaller than others I looked at, very well laid out and filled with natural light. The studio room is OK. Manager raves about the food. Activity calendar was appropriate and varied. Selling point was the active senior population I saw there, which would assure my parent of a high level of astute and varied social interaction. No one was asleep in chairs in common areas. There is the very limited outdoor seating areas, but it's right across the street from a city park, and wi
I would like to thank [name removed] and [name removed] and the staff at Northgate Plaza. The admission process was thorough, thoughtful, informative and most of all "kind and genuine". [name removed] meet with us first and gave us a tour, invited us to have a meal and showed us a few apartments that were coming available. After the tour we were able to talk about our options and costs. We talked about the residents, staff and community at great length. After a day of weighing the pros and cons
Enjoyed our time with [Removed] and really liked the Northgate Plaza. However, felt it is too close to the city street atmosphere.
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So far my husband and I are really enjoying our stay here.This is just a temporary situation until our condo is done but so far we like it here. There are so many things to do here bingo, happy hour exercise classes it's wonderful. The food hasn't been that great but passable. The one thing that we don't like is the inside is under a remodel construction so it can be noisy at times and disruptive. I really like the residents here they are easy to get along with and the staff is wonderful ver
We had some terrible experiences. They caregivers are unprofessional and not knowledgeable. I found it very shocking that I knew more about the medications and they mixed up his medication regimen. I noticed the director is mostly unavailable and I found that the staff complained a lot about her not being there too. Everything else about the community was fine.
Northgate is an attractive place, full of light and friendly staffers. Having good food served in the dining room is one of the most important aspects of a senior community. Residents are paying for two meals a day and having delicious and nutritious food is important for their health and their social experience. When my mother-in-law first arrived in May the food was beyond bad. Thank God that has changed. One meal I attempted to eat in May was a piece of pork so thin, dry and tough, I ques
My mother is doing very well since her move into Northgate Plaza. The place is clean and accommodating, but the deciding factor was location. It is close to my home and close to where she wanted to stay.
When I toured Northgate Plaza, I thought it was a nice place. The tour guide was on time and gave me a lot of good information. I had a good experience touring, but it did not for my loved one's needs as good as other communities.
The facility was clean and the residents looked happy. I liked the atmosphere and could picture my parents living there. The staff was friendly and knowledgeable.
My 95 y.o. mother is using Northgate Plaza as a short-term assisted living while she gets 6 weeks of medical treatment. The staff is wonderful and very accommodating. The other residents are open and welcoming. Best of all, the food is restaurant-quality, with many delicious choices.
Northgate Plaza was an older facility with small rooms, but the staff was good, helpful, and friendly. They answered all of our questions and toured us around. They were closer to the city, and the price seemed higher, but the updates weren't there. It looked really dated, wasn't inviting, and didn't have the fresh feeling that we were looking for.
Dining room super wait staff [Removed] is always helpful. She always asks about residents that are ill and worries about those who aren't eating.
The wait staff in the Northgate Plaza dining room create a warm, pleasant, and fun atmosphere every day. They help not only the residents but each other and treat everyone with respect. The staff knew us by name and immediately bring us our "usuals" such as fresh fruit and ice tea. (They also quickly help residents having a meltdown with a smart phone that is temporarily smarter than they are!) We love them. [Removed] is an excellent leader for the staff. [Removed] is warm and fun. [Re
I was able to visit Northgate Plaza, and I saw that they have a lot of activities; they all looked good. My only concern was that we like walking, and there is a lot of traffic around Northgate. It looked beautiful, but I felt it was more formal.
My sister, Andrea [Removed], invited my wife and I to have lunch with her today. The staff person who waited on us was Kacie [Removed] Her smile, positive attitude, and care for others really made my day. The way she took care of the gentleman sitting at a table near us, cutting his meat, catering to his every concern deserves special recognition. She is a shining star. She certainly reflects greatly on Northgate Plaza.
Sally Casem I enjoy Sally's cooking not only because it is more like what I'm used to having but they taste good. Also she tries to incorporate many different styles of cooking. Recently she has been putting an translation or explanation of some of the cooking terms used in the entree titles that might be unfamiliar to the residents. This tells us that she is listening to how the various residents feel. That is the sign of a good Chef I think.
Northgate Plaza was very nice, and the layout was very nice. The room was very nice as well and nicely laid out. I think food was included, and the staff was very accommodating. It's very close to shopping.
Our visit at Northgate Plaza was fine. The rooms were very large and very nice. The staff that gave us a tour was very helpful. The food was very good. They had a big calendar of daily activities.
It's a lovely place, I just wish there were more activities for residents. My dad enjoys playing cards, cribbage etc. There are a couple games going on during the week...Bingo and something else..but it would be nice if there was something like that to look forward to each day.
Super friendly staff and residents! Extremely helpful and very accommodating
The Northgate Plaza is a nice place. Everyone is extremely friendly, the residents and the staff. The staff is very helpful and accommodating. The facility has a nice and clean atmosphere. The value is excellent for the services that you receive here. They offer activities. It has been a positive experience. This is an excellent community. We haven't had any issues or anything negative happen. It has been great.
I enjoyed visiting, and having lunch, at Northgate Plaza Merrill Gardens. I really love the friendly staff, and the access to a park across the street. I will contact them when and if I sell my house. It is in a neighborhood which I could enjoy, walking distance to Northgate Shopping Mall.
We chose Northgate Plaza for my in-laws as the facility for us seemed great and affordable. The facility is beautiful, the staff was very kind, and the food was great. They offer quite a lot to do. Every Friday they have happy hour kind of entertainment. They are keeping their residents socially stimulated.
Excellent. They aim to please.
I never thought tha att my age, I would make so many new friends. All the items and services that I need are within walking distancee, and an express business bus to downtown Seattle stops at my door.
Fun Nice Good food Come visit
No review provided, only rating
The care is good and the activities are good too. We haven't been there that long but it's working out so far. We chose them for the price - it's a good deal.
Mom likes it very well, but Dad is still unconvinced. He does not understand the benefit of location and services all in one place, since others have been caring for him for 10 years at home.