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Providence Mount St. Vincent

Assisted Living / Independent Living / Skilled Nursing / Rehabilitation

3.0
Facility Summary
72ScoreProvidence Mount St. Vincent demonstrates above average performance across multiple dimensions. The facility's regulatory record is above average, based on seven scored inspections covering enforcement letters, fire safety, and investigations, with moderate average event severity and strong response quality. Public reviews present mixed experiences: five Google reviews averaging 3.4 out of 5 reflect varied family perspectives, ranging from concerns about responsiveness to praise for staff attentiveness and rehabilitation care. The property ranks in the top quartile for physical attributes and location, while leadership and brand reputation both score above average. Families considering this facility should weigh the generally positive indicators against occasional service concerns noted in reviews.

Reviews

Alarming Care Gaps Despite Warmth

Reviews reveal a deeply divided reputation with alarming safety concerns alongside genuine warmth. Multiple families report neglect (unanswered call buttons, prolonged soiled diapers, unexplained falls, suspected abuse), yet other residents experience attentive staff, responsive nurses, enjoyable activities, and good food. The facility appears inconsistent—some residents thrive while others suffer from what may be inadequate staffing or oversight failures.

2.7Based on 7 reviews
crystal cailingJanuary 28, 2026

One star is to much. My dad was there maybe 6 hours. We got there and they said they had no information on he coming. Then had him put in a room took awhile for someone to come tal

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Terri GilbertMarch 23, 2025

Do not place your loved ones here. Please. I used to volunteer here which is why I chose it for my mom. I will no longer represent much less step into this facility. My mom fell an

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Smile BigAugust 19, 2024

Worst care ever, terrible treatment. She would press her buzzer all night and not one person would come to help her. The lady in her room would turn the tv up so loud that I could

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Alouise UrnessJune 10, 2024

Our mother has lived at The Mount assisted living apartments for almost two years now, and it's been a really good, supportive place for her. A few highlights: All the staff seem t

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Inspections(7)

December 1, 2025·inspectionslow
Event Score
25
Response Score
75

The facility failed to maintain current background checks for 4 of 9 volunteers, with checks expired by over 2 years in some cases, representing a procedural compliance violation affecting all 66 residents. The administrator immediately acknowledged the issue, stated they would review their in-house background check process, and submitted a plan of correction with follow-up monitoring. A subsequent inspection on 12/11/2025 confirmed full correction of the deficiency, demonstrating effective remediation within the required timeframe.

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November 1, 2025·fire_inspectionsnone
Event Score
5
Response Score
75

This was a routine follow-up inspection by the Washington State Fire Marshal at Providence Mount St Vincent on 11/18/2025. The inspection found that all violations noted during previous inspections have been corrected, with no new violations identified. The facility demonstrated good compliance and appropriate corrective action from prior findings, maintaining their approved operational status.

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November 1, 2025·fire_inspectionsmoderate
Event Score
45
Response Score
82

The facility experienced a faulty fire alarm panel CPU that required repair. The facility demonstrated a good response by immediately implementing fire watch procedures and contacting appropriate personnel for repair. The fire alarm was successfully repaired and the facility returned to compliance, with no evacuation, injuries, or fire department response required.

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November 1, 2025·fire_inspectionslow
Event Score
32
Response Score
68

The facility had four fire safety violations identified during the November 3, 2025 inspection: gas appliance restraint non-compliance, missing annual fire-resistance construction documentation, a sprinkler head loaded with debris, and missing annual fire door inspection records. All violations were documentation-related or minor maintenance issues with no immediate life-safety impact. The facility corrected all violations within 15 days, as confirmed by the November 18, 2025 follow-up inspection showing approved status, demonstrating a timely and effective corrective response.

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October 1, 2025·enforcement_letterssevere
Event Score
68
Response Score
42

The facility failed to ensure a resident received prescribed PTSD medication, placing them at risk for worsening mental health symptoms and nightmares. This is an uncorrected repeat violation previously cited in July 2025, demonstrating a pattern of medication administration failures. The facility was issued a $500 civil fine and required to submit a corrective action plan within 10 days. The response is inadequate given this is a repeat offense with the same deficiency remaining uncorrected for over two months, indicating insufficient corrective measures after the initial citation.

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December 1, 2023·fire_inspectionsmoderate
Event Score
42
Response Score
78

The November 2023 inspection identified seven fire safety and electrical code violations including blocked electrical panels, daisy-chained power outlets, non-latching fire doors, a loaded sprinkler head, missing fire extinguisher inspections, and incomplete fire safety system documentation. The facility responded appropriately by correcting all violations within 33 days, as confirmed by the December 2023 follow-up inspection showing full compliance. The violations represented procedural and maintenance deficiencies affecting fire safety systems but did not constitute immediate life-safety threats, and the facility's timely comprehensive remediation demonstrated effective corrective action.

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March 1, 2023·investigationslow
Event Score
25
Response Score
70

The facility issued a discharge notice to a hospitalized resident due to repeated behavior plan violations and inability to meet medical needs, but the discharge letter lacked required regulatory information. The facility followed their discharge policy and worked with the designated power of attorney to pack belongings, which remained secured in the resident's apartment. While a technical compliance issue was identified requiring consultation, the facility demonstrated appropriate procedural safeguards and no resident harm occurred.

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Independent

Built on public records. No paid placements, no referral fees.

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