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Reviews for Providence Mount St. Vincent

Alarming Care Gaps Despite Warmth

Reviews reveal a deeply divided reputation with alarming safety concerns alongside genuine warmth. Multiple families report neglect (unanswered call buttons, prolonged soiled diapers, unexplained falls, suspected abuse), yet other residents experience attentive staff, responsive nurses, enjoyable activities, and good food. The facility appears inconsistent—some residents thrive while others suffer from what may be inadequate staffing or oversight failures.

2.7Based on 7 reviews
crystal cailingJanuary 28, 2026

One star is to much. My dad was there maybe 6 hours. We got there and they said they had no information on he coming. Then had him put in a room took awhile for someone to come talk with us. We pushed the button for help a few time and got no help. We had to each time go find help. I got to know his roommate good thing when my dad fell off his bed the roommate was the one that got my Dad help! He has to go to rehab again and told the hospital he can't go back to where is came from. So he isn't!

Terri GilbertMarch 23, 2025

Do not place your loved ones here. Please. I used to volunteer here which is why I chose it for my mom. I will no longer represent much less step into this facility. My mom fell and broke her wrist the first month and despite the sales promises of being able to age in place, they said they couldn’t provide the care she needed. They said they could provide memory care, and the facilities are not at all present nor are the staff trained to work with patients with any level of cognitive decline. In

Smile BigAugust 19, 2024

Worst care ever, terrible treatment. She would press her buzzer all night and not one person would come to help her. The lady in her room would turn the tv up so loud that I could hear it when I was on the phone with her. Numerous requests were made to have this corrected which never was. Was told my elderly mother could walk, sit in wheelchair and go to bathroom. She was delivered to my home on a stretcher, is in diapers with terrible diaper rash with a boil, can’t lift herself to get out of

Alouise UrnessJune 10, 2024

Our mother has lived at The Mount assisted living apartments for almost two years now, and it's been a really good, supportive place for her. A few highlights: All the staff seem to know her and be aware of what's going on with her at any given time. She loves the activities, and the activities staff often call her to invite her to things they think she'll enjoy. Nurses, supervisors, and the social worker are very responsive and helpful when we have questions or concerns. There's a beautiful cha

Bob TennantJune 2, 2024

We had my mother in law at St. Vincent for 3 weeks as she was recovering from a hip fracture and we could not have been more satisfied with the care and rehabilitation she received. The staff are very caring and focused on the patient. We liked that we could get straight answers from the staff on her progress at any time as well as anything else that we needed. We also very much enjoyed working with the Social Worker Lisa, who was very helpful in managing the transition out of Providence as w

Chris McCallMay 15, 2024

My mother had multiple UTIs and was found on the floor several times while in the assisted living facility at Providence Mount St. Vincent. I understand staffing is difficult and when somebody develops dementia it's hard to handle but it is very frustrating when you go to visit and see the aids in the nursing station on their phones not seeming to care and your mother is sitting in soiled diapers for several hours with dementia and doesn't understand what's going on. Furthermore, she was fearfu

Luann BuddNovember 23, 2019

Last year my mom decided it was time to move into an Assisted Living facility. As a longtime resident of West Seattle, she chose to stay in West Seattle to be close to family and her doctor and friends. She considered all of the options and selected "The Mount." She was looking for an apartment with a lot of natural light, where the food was good, and the schedule of the meals and assistance was flexible. She found that and so much more at The Mount. Now, a year later, we are so happy with her

Independent

Built on public records. No paid placements, no referral fees.

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