Truewood By Merrill, First Hill
Assisted Living / Memory Care / Independent Living
Reviews
Warm Staff, Value Location, No AC
Truewood by Merrill, First Hill earns overwhelming praise for its warm, family-like atmosphere, long-tenured staff, excellent location with city views, and strong value for money. Reviewers consistently highlight friendly, caring staff, good food variety, and a welcoming community culture. However, significant concerns exist around the lack of air conditioning, limited dietary accommodations, occasional communication gaps, and questions about whether the facility can adequately serve residents needing higher levels of care beyond standard assisted living.
Very clean and spacious public areas. Excellent attention to my vegetarian principles. Extremely friendly staff. Super neighborhood if you like First Hill/Capitol Hill as much as
This community truly feels like family—many employees have been here for more than 10 years, which speaks volumes about the culture and continuity of care. Located in the heart of
My 99 Year Old Mom and I were looking for an Ideal community and Found it in Truewood by Merrill Gardens in First Hill Seattle. Many of the staff members have worked there 10+ ye
It has the nicest dining room I've seen in an independent/assisted living facility, view and the light on the buildings at sunset is beautiful. Additionally the manager is very inv
Inspections(4)
Initial inspection on 01/21/2025 identified six violations including ceiling clearance issues, improper electrical connections, missing fire protection documentation (sprinkler and alarm system testing records), and unsecured compressed gas cylinders. None posed immediate life-safety threats but represented gaps in fire safety maintenance and documentation. Follow-up inspection on 05/01/2025 confirmed all violations were corrected within approximately three months, demonstrating good facility responsiveness and compliance with corrective action requirements.
View original report →The Department completed a full inspection of Truewood by Merrill, First Hill on 05/23/2025 and found no deficiencies. This represents a routine compliance inspection with no violations identified. The facility demonstrated adequate baseline operations and regulatory compliance across all areas reviewed. No corrective actions were required as the facility met all applicable standards.
View original report →The facility refused to readmit a resident after hospital discharge despite the resident's care needs being within their service capacity and similar to his pre-hospitalization assessment, resulting in the resident being discharged to a hotel. The facility failed to follow proper discharge procedures and did not provide required 30-day notice, forcing an improper discharge. The facility's response was inadequate—while they retained the resident's belongings and did not charge additional rent, they made no effort to correct the improper discharge or readmit the resident as required by regulation, demonstrating minimal accountability for their violations.
View original report →The facility failed to maintain quarterly documentation for resident-requested video monitoring in one resident's apartment, with consent forms not updated in July and October 2023 as required by regulation. The violation involved administrative non-compliance rather than actual harm to the resident, who was appropriately assessed as high fall risk with monitoring requested by their Power of Attorney. The facility promptly acknowledged the deficiency, completed corrective actions by January 2024, and passed follow-up inspection in February 2024 with all deficiencies resolved.
View original report →