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Vineyard Park at Queen Anne Manor

Assisted Living / Memory Care / Independent Living / Respite Care

3.9
Facility Summary
74ScoreQueen Anne Manor ranks in the top quartile overall, with particular strengths in its property quality and location, both in the top quartile. Reviews are above average, with 39 submissions across two platforms averaging around 4.5 stars. Families highlight a welcoming environment and compassionate staff, though some note concerns about staffing consistency, housekeeping frequency, and memory care support. Leadership and brand reputation both perform above average. While most feedback is positive regarding the facility's atmosphere and front-line team, prospective residents should inquire about current staffing levels and protocols for specialized memory care services when evaluating fit.

Reviews

Caring Staff, Memory Care Concerns

Queen Anne Manor earns consistent praise for its caring, dedicated staff and homey atmosphere in a convenient, walkable location. Reviewers highlight strong nursing care, cleanliness, and a warm environment, particularly for assisted living. However, multiple families report concerns about memory care specifically, citing high staff turnover, inadequate training, medication confusion, and safety issues that led some residents to relocate. Cost is frequently mentioned as steep, and housekeeping frequency receives criticism.

4.4Based on 55 reviews
Erika BraggApril 16, 2026

As a healthcare provider, communication is paramount. The nursing and administrative staff, particularly Laura (Wellness Director) Chris (LPN) and Abby ( Executive Director), here

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Junior garnicaApril 9, 2026

Great Property and Great team at Vineyard Park at queen Anne manor.The place is always clean, well maintained and very welcoming. everyone is friendly, professional and easy to wor

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Courtney MaynardApril 1, 2026

I had the pleasure of working with Abby, who is incredibly knowledgeable, hardworking, and truly seems to be the heart and soul of Queen Anne Manor. She made the entire experience

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Kathleen GodbeMarch 26, 2026

Good food for vegetarians, beautiful clean building, attentive staff, open communications between staff and clients

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Inspections(4)

November 1, 2025·investigationsmoderate
Event Score
42
Response Score
72

The facility had moderate violations including missed medication doses (2 pain medications, 1 heart medication) due to failure to reorder medications on time in October 2025, and initial pharmacy coordination issues after ownership change in April 2025. The facility responded appropriately by investigating all complaints, implementing new systems to prevent medication unavailability, working with the pharmacy to update medication lists, and coordinating with family on resident care needs. A consultation was issued for medication non-availability, and the facility corrected the finding with systemic improvements.

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November 1, 2025·investigationsmoderate
Event Score
48
Response Score
55

The facility failed to provide required 30-day written notice to 81 residents and their representatives before reducing registered nurse availability from 40 hours/week to approximately 8 hours/week following an ownership change on April 1, 2025. The violation represents a moderate procedural non-compliance affecting care transparency rather than immediate safety. The facility demonstrated a moderate response by acknowledging the issue during the investigation, updating the Disclosure of Services document, and committing to distribute corrected information to residents and legal representatives, though corrective action was reactive rather than proactive and occurred only after being identified during the complaint investigation.

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August 1, 2025·investigationsmoderate
Event Score
42
Response Score
72

The facility failed to provide required Disclosure of Services forms to all 80 residents following new ownership and did not document activity preferences for 11 of 11 memory care residents sampled, resulting in no observed activities during inspection. The facility promptly acknowledged the violations, completed corrective actions within the 20-day timeframe, and passed follow-up inspection on 08/12/2025 with all deficiencies corrected. While these violations represented procedural non-compliance affecting care quality (particularly for vulnerable memory care residents), they did not involve immediate safety threats or resident harm, and the facility demonstrated adequate corrective response.

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May 1, 2025·fire_inspectionssevere
Event Score
72
Response Score
18

This residential care facility failed both initial inspection (02/05/2025) and re-inspection (05/06/2025) with 16 violations, including multiple life-safety system failures: fire doors that won't latch, missing fire drill documentation for all three shifts across all quarters, and lack of required testing/maintenance records for sprinklers, fire alarms, emergency lighting, and fire/smoke dampers. The facility demonstrated inadequate response by failing to correct any violations between inspections, providing no documentation of required safety system testing, and showing a systemic failure to maintain basic fire protection compliance. Critical issues include non-functional fire doors in stairwells and near elevators, complete absence of emergency evacuation drill records, and missing maintenance documentation for virtually all life-safety systems, indicating either neglect or deliberate non-compliance.

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Independent

Built on public records. No paid placements, no referral fees.

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