Aegis at Callahan House
Memory Care
Strengths
- +Located in a top 10% neighborhood and occupies a top 10% property
- +Multiple reviewers praised staff for being engaged, caring, and knowing residents well
- +Recent inspection found full compliance with no deficiencies
Concerns
- −1 inspection had a response score below 50, indicating inadequate corrective action on food safety violations
- −An outbreak was not reported to health authorities as required by state regulations
- −One reviewer noted concerns about administration trustworthiness and professionalism
Reviews
Caring Staff, Questionable Billing
Aegis Callahan House receives consistently high praise for its compassionate, long-tenured staff who know residents well and provide engaging activities in a clean, cozy memory care environment. However, several families express frustration with the administration's point-based pricing system, calling it deceptive, unfair, and a source of unexpected costs that detract from an otherwise caring facility. Food quality is adequate but could offer more variety.
My Mom is very comfortable and happy at Aegis Callahan and has been well cared for. The staff there are very engaging and get to know the residents well. The facility is clean, her
My Mom is a resident of Aegis Callahan. She is very happy and well cared for. The staff at Aegis know all of the residents and are very good at interacting with them. There are als
The staff doing hands on care are truly hard working & caring people. The administration is untrustworthy and lacking in professionalism. Mostly, their point system which correlate
Moving in was a breeze, care is what you would expect, but the point system they use for charging for care is deceiving. I feel we’ve been nickled & dimed. There doesn’t seem to be
Inspections(3)
Full inspection of Aegis Living Callahan House on 09/22/2025 revealed no deficiencies, indicating full regulatory compliance. The facility demonstrated adequate operational standards across all areas reviewed during the comprehensive inspection. No violations were identified, and no corrective actions were required. This represents satisfactory baseline performance consistent with assisted living regulations.
View original report →The facility failed to report a gastrointestinal infectious outbreak to the Local Health Jurisdiction as required by WAC 388-78A-2610, placing residents at risk for acquiring infectious illness. This represents a moderate violation involving a pattern of non-compliance with infection control reporting requirements during an active outbreak situation. The facility's response was adequate but not exemplary, as there is evidence they are addressing the deficiency through the consultation process, though no proactive corrective actions or systemic improvements are documented beyond the minimum compliance requirement to begin correction immediately.
View original report →The facility failed to maintain proper food safety standards, including expired milk (4 days past date), unlabeled ready-to-eat foods in multiple refrigerators, salmon served below safe hot-holding temperature (115-125°F instead of required 135°F), and salad held above safe cold temperature (42-43°F instead of required 41°F or below). These violations placed all 42 memory care residents at risk for foodborne illness. The facility acknowledged the issues during inspection and staff recognized temperature violations when identified, but the systemic nature of failures across multiple units and lack of evident corrective action plan at time of inspection indicates inadequate food safety monitoring systems were in place. The response was partially adequate with immediate recognition of problems but incomplete corrective measures documented at the time of survey completion (March 12, 2024)—only a plan of correction attestation was required without detail on implemented changes shown in this report excerpt.
View original report →