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Blossom Place

Assisted Living / Respite Care

Above Average Location with Serious Regulatory Concerns
66ScoreAvailable data for this facility is limited, with only property and location information contributing to its above average composite score. Blossom Place is a 55-bed facility located in a top 10% area. The facility cleared its most recent annual state inspection with zero deficiencies. However, 9 scored inspections over the past 2 years show a concerning regulatory pattern: 3 of 9 were rated severe, including a resident hospitalized with second-degree burns after being left outside and failures to complete background checks for staff. Fire inspections found recurring documentation gaps, though these issues were corrected promptly. One inspection had a response score of 15, indicating poor corrective action. Reviews praise staff kindness but cite disorganization, inadequate shower scheduling, and insufficient staffing for memory care residents.

Strengths

  • +Located in a top 10% area for senior housing
  • +Most recent annual state inspection found zero deficiencies
  • +Property features and physical condition are around average for comparable facilities

Concerns

  • 3 of 9 inspections were rated severe, including a resident hospitalized with second-degree burns after being left outside in hot weather and failures to complete required background checks for multiple staff members
  • 1 inspection had a response score below 50, indicating the facility failed to adequately address problems found during that inspection
  • Available data for this facility is limited -- reviews and operator context are not available

Reviews

Caring Staff, Organizational Gaps

Avista/Blossom Place receives strong praise for its caring, helpful staff and clean, well-maintained facility, with many families reporting positive experiences and residents feeling at home. However, significant concerns emerge around understaffing issues leading to missed showers and care tasks, disorganization in service delivery, billing disputes and lack of transparency (especially with the parent company), and inadequate memory care capabilities with safety incidents. Food quality receives mixed feedback, and some families report the facility overpromised on care capabilities their loved ones actually required.

4.3Based on 55 reviews
Jan McKinneySeptember 1, 2025

Absolutely Love Avista care. Leslie , Annie and all the staff are so kind, friendly and helpful. It’s very clean and the residents are taken very good care of. I highly recommend

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AnonymousMay 15, 2025

Very disorganized. Can't seem to find time to help with showers or other needs. Food and food service very lacking. Took them a few weeks to get him on a laundry schedule and sever

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AnonymousApril 30, 2025

I wish there had been more staff to care for the residents, they said it was memory care, but my paperwork said assisted living. My mom got out of the facility 4 times. Overall the

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Tonya OntiverosJuly 18, 2024

Avista has awesome and caring employees! Always willing to help very courteous. Highly recommend!

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Inspections(9)

February 1, 2026·investigationslow
Event Score
28
Response Score
88

The facility failed to provide a resident's records within the required 24-hour timeframe, taking 40 days to deliver documents requested on 09/22/2025 and sent on 10/22/2025 (received 11/07/2025). This delayed the representative's ability to clarify financial responsibilities and prolonged discussions. The facility responded proactively by implementing a clear policy for timely record delivery with tracking documentation, and all deficiencies were corrected and verified by the follow-up inspection on 02/13/2026. The follow-up found the facility in full compliance with all licensing requirements.

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August 1, 2025·investigationssevere
Event Score
75
Response Score
55

A resident was found unresponsive in the courtyard with second-degree burns and blisters on multiple body areas after being left outside in hot weather for an extended period, resulting in hospitalization for severe sepsis. The facility failed to conduct adequate safety checks and failed to thoroughly investigate the incident, document circumstances, or implement measures to prevent recurrence. The facility acknowledged investigation deficiencies and committed to improving their investigative process and witness statement collection, though the initial response lacked depth. A follow-up inspection on 08/05/2025 found all cited deficiencies corrected and the facility in compliance.

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July 1, 2025·fire_inspectionsmoderate
Event Score
55
Response Score
88

The facility had multiple fire safety compliance violations across three inspections (May, June, July 2025), including missing documentation for fire drills, fire door inspections, emergency lighting tests, and generator maintenance, plus physical issues like propped-open fire doors, unsecured oxygen tanks, and improper electrical device usage. Most significantly, in July the fire alarm system lost communication with the monitoring company, requiring fire watch protocols. The facility demonstrated an exemplary response by immediately implementing fire watch procedures, correcting most violations on-site during inspections, and promptly addressing the alarm system issue with documentation of corrective actions and proper notifications to authorities.

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July 1, 2025·enforcement_letterssevere
Event Score
75
Response Score
15

The facility failed to thoroughly investigate and document severe skin injuries requiring hospitalization for one resident, resulting in a $500 civil fine. The failure to conduct proper investigation meant no corrective interventions were implemented, placing other residents at ongoing risk of similar injury. The facility's inadequate response demonstrated systemic failures in their investigative processes and incident management protocols. The violation represents a serious breakdown in resident safety oversight with actual harm having occurred.

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June 1, 2025·investigationssevere
Event Score
68
Response Score
72

The facility failed to complete required background checks and credentialing for multiple staff members, with delays ranging from 16 to 571 days, and failed to obtain required references or character assessments. One medication technician worked without required home care aide certification, and three staff lacked fingerprint background checks while having unsupervised resident access. The facility acknowledged all deficiencies during the investigation, attributed issues to a previous Business Office Manager, and submitted attestation statements committing to corrective actions and monitoring systems by 5/23/25.

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June 1, 2025·investigationsmoderate
Event Score
52
Response Score
82

The facility had two moderate regulatory violations: (1) two staff members conducted pre-admission assessments without proper qualifications, and (2) one medication technician administered insulin to two residents 48 times without required nurse delegation. The facility acknowledged both deficiencies promptly, took corrective action, and a follow-up inspection on 06/16/2025 confirmed all deficiencies were corrected. No resident harm occurred and the facility demonstrated good responsiveness to regulatory oversight.

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May 1, 2025·fire_inspectionslow
Event Score
15
Response Score
70

A complaint was filed regarding a reported fire at the facility, but the inspection found no actual fire had occurred—only an overheated popcorn incident in a resident room with no alarm activation, evacuation, or injuries. The facility cooperated with the investigation and was provided guidance on proper reporting requirements and fire watch procedures for future incidents. This was a minor procedural matter involving a complaint investigation rather than an actual fire safety violation.

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July 1, 2024·investigationsmoderate
Event Score
48
Response Score
55

The facility had a COVID-19 outbreak affecting five residents but failed to ensure staff were properly fitted for N95 masks, violating infection control requirements despite having appropriate PPE available and isolating positive residents. The facility demonstrated moderate response by isolating COVID-positive residents, posting appropriate signage, and consulting with the Local Health Department for guidance. However, the response was incomplete as the fundamental protective measure of N95 mask fitting was not implemented, leaving both staff and residents at continued risk during an active outbreak. A citation was issued for the failed infection control practice under WAC 388-78A-2600, indicating regulatory intervention was required to achieve full compliance with safety protocols during the infectious disease outbreak affecting over 10% of the resident population (5 of 42 residents).</response_score>

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June 1, 2024·inspectionsnone
Event Score
0
Response Score
0

The Department of Social and Health Services completed a full inspection of Avista Senior Living Yakima on June 27, 2024, and found no deficiencies. The facility was in full compliance with all regulatory requirements at the time of inspection. No violations were identified and no corrective actions were required.

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