Chandler House
Assisted Living / Memory Care
Strengths
- +Located in a top 10% area with strong community resources and accessibility
- +Staff consistently praised by families for treating residents and visitors like family
- +Fire inspections show strong safety compliance, with most violations corrected promptly
Concerns
- −Severe medication management failures in 2025 affected 4 residents, including missed doses of critical medications for chronic conditions
- −1 of 4 inspections had a response score below 50, indicating inadequate corrective action
- −Property condition scores below average compared to similar facilities
Reviews
Compassionate Care, Family Atmosphere
Chandler House is a memory care and assisted living facility that consistently earns praise for its compassionate, long-tenured staff who treat residents and families like family. Reviewers emphasize high-quality care, cleanliness, strong staffing ratios, and 24/7 nursing—particularly valued for dementia and Alzheimer's patients—though one reviewer found the cost high relative to value and rated the food as only fair. The home-like atmosphere with small household pods (six residents each), home-cooked meals, and close family communication repeatedly impress families, with multiple reviewers noting residents thrived under Chandler House's care for years.
My mother was a resident there for over 5 years and my father was there for just over a year. Great facility. Very clean. Wonderful staff. They made us feel like we were famil
They treat me like family when I visit. Would recommend this place to all. They CARE!!Can't say enough about Chandler House it sets my mind at ease.
My sister has moved into Chandler House. The staff is very kind, caring, and welcoming. It's very clean and organized. It's a lovely place. I only saw the little house wh
My dad is at Chandler House and my overall experience was fantastic. With my dad, the quality of care was much more important than amenities at a facility. Chandler House was just
Inspections(4)
The Washington State Fire Marshal conducted a routine fire safety inspection at Chandler House on 02/12/2026 and found no violations whatsoever. The facility achieved a perfect inspection with zero deficiencies, demonstrating full compliance with all fire safety requirements. No corrective actions were needed, and the inspector congratulated the facility on its dedication to safety and well-being of residents, staff, and visitors.
View original report →The inspection found serious medication management failures affecting 4 residents, including missed doses of critical medications for chronic conditions (hypertension, dementia, mood disorders) spanning multiple days, and systemic absence of resident call systems across all 4 memory care cottages housing vulnerable residents with dementia who require assistance. The facility responded appropriately with corrective actions and achieved full compliance by the May 2025 follow-up inspection, demonstrating effective remediation of systemic medication ordering processes and installation of communication systems as required.
View original report →The facility had deficiencies noted in their fire alarm control panel and annunciator during the annual inspection. The facility responded promptly by obtaining a repair quote and initiating the repair process immediately. By the follow-up inspection on 04/03/2025, the facility provided documentation of the quote/agreement for review, demonstrating a timely and organized response to resolve the fire alarm system issues.
View original report →Fire inspection on 02/08/2023 identified five routine maintenance violations: excessive storage encroaching on ceiling clearance, obstructed electrical panel, improper use of unfused power strips and daisy-chained power taps, and outdated quick-response sprinkler heads requiring testing/replacement. The facility demonstrated exemplary response by immediately correcting four of five violations on-site during the inspection. Follow-up inspection on 05/04/2023 confirmed all violations were resolved, resulting in facility approval.
View original report →