SeniorAIQ
Beta

Fieldstone Memory Care

Enhanced Services / Assisted Living / Memory Care / Independent Living

Strong Property with Serious Care Concerns
89ScoreFieldstone Memory Care is a 58-bed memory care facility that ranks in the overall top 10%, with strengths in property condition and location accessibility. However, regulatory history reveals concerning patterns: 1 of 7 inspections was rated severe due to improper resident care procedures, and 1 inspection showed poor corrective action with a response score below 50. Fire inspections found routine documentation gaps and minor violations, though these were corrected promptly. Public reviews are mixed, with some families praising staff dedication while others criticized communication and dementia care expertise. The facility is run by a local operator.

Strengths

  • +Located in top 10% for accessibility to services and amenities
  • +Property rated in top 10% for physical condition and layout
  • +Some reviewers praised staff attentiveness and dedication to residents

Concerns

  • 1 of 7 inspections was rated severe, involving a staff member who performed a painful procedure on a memory care resident three times without required equipment or trying available alternatives
  • 1 inspection had a response score below 50, indicating the facility failed to adequately address problems found during that review
  • Multiple reviewers reported poor communication and questioned staff expertise in dementia care

Reviews

Caring Staff, Troubling Lapses

Fieldstone Memory Care receives deeply polarized reviews spanning several years. The majority of families praise the compassionate, attentive staff who formed genuine bonds with residents and provided excellent end-of-life care in a beautiful, home-like facility with strong activities and amenities. However, multiple critical reviews from 2017-2024 detail serious concerns: inadequate dementia training, poor hygiene and fall protocols, unresponsive management, dirty rooms, lack of communication with families, and even eviction of a wheelchair-bound resident after an unreported fall and untreated fractures. Recent negative reviews suggest ongoing management and training deficiencies that contrast sharply with the glowing testimonials from satisfied families.

4.3Based on 39 reviews
Cherie WilsonOctober 28, 2024

It has taken me a long time to be able to write this review. My dad was at Fieldstone Memory Care in Yakima for a year about 3 years ago. He was in a wheelchair and only had use o

Show more
Douglas ElliottOctober 21, 2024

During my father's stay at Fieldstone Memory Care, both my mother and I were so appreciative of and touched by the attentive care he received. The thoughtfulness and dedication of

Show more
Laura HJune 30, 2023

This is not the place if you are looking for experts in dementia . If you’re lived one is comatose and in a wheelchair you could consider but they are not good with anyone else. C

Show more
Laura HevlandJune 29, 2023

Management unacceptable - they don’t keep appropriate records, treat family poorly and do not communicate well. This is not the place for a higher level dementia patient or for fam

Show more
See all 39 reviews →

Inspections(7)

March 1, 2026·fire_inspectionslow
Event Score
25
Response Score
95

The facility had routine fire safety documentation violations (missing fire drill records for two shifts) and multiple egress doors with electronic keypad locks lacking required instructional signage within six feet. All violations were corrected on-site during the initial inspection on 03/02/2026, resulting in facility approval by the follow-up inspection on 03/19/2026. The facility's immediate correction of all issues during the inspection demonstrates exemplary responsiveness with zero delay.

View original report →
July 1, 2025·investigationssevere
Event Score
75
Response Score
90

A staff member performed digital disimpaction on a memory care resident causing unnecessary pain, conducting the procedure three times without using required equipment and without first trying available medications for constipation. The facility immediately conducted a thorough investigation, suspended the staff member during investigation, and terminated their employment. A follow-up inspection on 07/01/2025 confirmed all deficiencies were corrected and the facility met licensing requirements.

View original report →
June 1, 2025·fire_inspectionslow
Event Score
20
Response Score
95

The facility had two routine fire code violations: an unfused power strip in a resident room and missing documentation for annual sprinkler system forward flow testing. Both violations were corrected on-site during the initial May inspection, as confirmed by the follow-up June inspection showing all issues resolved and approval status restored. The facility demonstrated an exemplary response by immediately addressing both safety concerns while the inspector was present, requiring no extended follow-up period.

View original report →
June 1, 2024·investigationsmoderate
Event Score
45
Response Score
70

The facility failed to meet Assisted Living requirements in two areas: inadequate assessment of residents' ability to leave unsupervised and improper nurse delegation procedures. The facility requested an Informal Dispute Resolution review, demonstrating engagement with the regulatory process, and was given 45 days to correct deficiencies with an approved plan required. The violations represent procedural compliance gaps rather than immediate resident safety threats, and the facility's willingness to dispute and correct shows reasonable responsiveness to regulatory oversight.

View original report →
June 1, 2024·informal_dispute_resolution_lettersmoderate
Event Score
40
Response Score
70

The facility disputed deficiencies cited in a March 2024 Statement of Deficiencies through the formal Informal Dispute Resolution process. The IDR review resulted in partial success: one citation was deleted entirely (388-78A-2100), while two others were significantly edited to reflect less severe findings (388-78A-2310 and 388-78A-2140). The facility's proactive engagement with the dispute resolution process and ability to provide documentation that resulted in substantive modifications to the original citations demonstrates a good-faith effort to address regulatory concerns and maintain compliance standards, though the persistence of amended violations indicates systemic issues requiring ongoing attention to consultation and care requirements under Washington ALF regulations WAC 388-78A-2310 and 2140 (consultation and resident assessment standards).</response>error>error>Let me reconsider. Looking at this document more carefully, this is an IDR results letter, not the original inspection report. It references deficiencies from a March 2024 Statement of Deficiencies but does not describe what those deficiencies were. Without knowing the nature of the violations cited under WAC 388-78A-2310, 388-78A-2100, and 388-78A-2140, I cannot accurately score the event severity. I only know that: (1) deficiencies existed, (2) one was deleted and two were edited after dispute, and (3) they related to

View original report →
May 1, 2024·informal_dispute_resolution_lettersnone
Event Score
0
Response Score
0

This is an administrative scheduling letter confirming an Informal Dispute Resolution (IDR) meeting for June 11, 2024, regarding a Statement of Deficiencies dated March 27, 2024. The facility is disputing four WAC citations through the formal IDR process with multiple facility representatives scheduled to participate. No deficiencies are assessed or reported in this scheduling correspondence itself.

View original report →
May 1, 2023·fire_inspectionslow
Event Score
25
Response Score
95

The April 2023 inspection identified two minor fire code violations: storage placed too close to sprinkler heads (immediately corrected during inspection by reducing storage height) and missing documentation for one semi-annual kitchen hood cleaning. The facility demonstrated exemplary response by correcting the storage issue on-site during the inspection, and the May 2023 follow-up inspection confirmed all violations were fully resolved with no further issues found.

View original report →
Independent

Built on public records. No paid placements, no referral fees.

SeniorAIQ
© 2026 SeniorAIQ · Built in the Pacific Northwest